IllustrationDuring a drive home, while in motion, the tailgate of the vehicle opened on its own. This has occurred after the recall to repair this issue was already performed. I know the tailgate was shut prior to the drive because I back into my parking spot and walk the sidewalk behind my truck prior to starting the vehicle.
2024 GMC Sierra 2500
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sierra 2500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
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When problems were reported
Mileage at the reported incident
180–25K
425–50K
550–75K
175–100K
0100–150K
0150K+
28 reports with mileage · 75 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports1 injury reports
Structure complaints
6 reportsMy truck is experiencing an issue that is already a recall for similar trucks, but my VIN is not included in the recall. My tailgate opens on its own. This sometimes happens when I am driving down the road. This is a safety risk because if I am hauling something in the back, and the tailgate drops down, there is a chance the …
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My truck is experiencing an issue that is already a recall for similar trucks, but my VIN is not included in the recall. My tailgate opens on its own. This sometimes happens when I am driving down the road. This is a safety risk because if I am hauling something in the back, and the tailgate drops down, there is a chance the load could fall out of the truck and harm another vehicle or person that is behind my truck. I brought the truck to the dealer and they said they could not find any evidence of this issue, even though they stated that it is a known issues with these trucks. There were no waring lamps or messages. The only symptoms are that the battery can die if the truck is not used for a day or more and that the tailgate opens on its own whether the truck is parked or driving.
The contact owns a 2024 GMC Sierra 2500 HD. The contact stated while driving 45 MPH, the tailgate detached from the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 3,000.
I drove from California to ohio after I bought the truck, I noticed that when stopping to get gas my tailgate was open without me touching it. I drove with cameras showing the truck bed to see what happened and I watched it do it again while driving the vehicle, it just opened on its own while driving. The incident happened agai…
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I drove from California to ohio after I bought the truck, I noticed that when stopping to get gas my tailgate was open without me touching it. I drove with cameras showing the truck bed to see what happened and I watched it do it again while driving the vehicle, it just opened on its own while driving. The incident happened again once I was back in ohio when I had my trailor hooked up and it cause the tailgate to collide with the trailor tongue and dented the whole top of the tailgate.3
Tailgate opening on its own when vehicle is in park. Has done this when engine is running in park and with engine shut off in park.
When the car is on and in park, there is a button on the front console that drops the tail gate. The truck gives you no indication that the button has been pressed or that the tailgate is open. You can then drive the truck with the tailgate open and have no indication or idea. As a result, it is easy to lose gear out of the truc…
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When the car is on and in park, there is a button on the front console that drops the tail gate. The truck gives you no indication that the button has been pressed or that the tailgate is open. You can then drive the truck with the tailgate open and have no indication or idea. As a result, it is easy to lose gear out of the truck bed while you are driving. This button is located just above a storage compartment and is easy to press while placing items in this compartment. This is a major safety hazard on the road. There is no option to disable this button or be alerted when you tailgate is open.
Official recalls
426V530000 · Tires; Tires:pressure Monitoring And Regulating Systems
Aug 13, 2026
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence & remedy
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Additional source detail variants (2)
Tires:pressure Monitoring And Regulating Systems
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Tires
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Consequence: Driving with underinflated tires can increase the risk of a crash.
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
24V894000 · Latches/locks/linkages:tailgate:latch
Nov 26, 2024
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence & remedy
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
24V060000 · Latches/locks/linkages:tailgate:latch
Feb 1, 2024
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence & remedy
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
23V549000 · Steering
Aug 3, 2023
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence & remedy
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.