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2024 GMC Sierra 2500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

28 reports with mileage · 75 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Service Brakes complaints

14 reports
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100 miles · Mar 25, 2024
Service BrakesVehicle Speed Control

The contact owns a 2024 GMC Sierra 2500. The contact stated while stopped at an intersection, the vehicle moved forward while the brake pedal was fully depressed. The contact also stated on a level surface, the vehicle accelerated about 4 MPH without the accelerator pedal being depressed. The failure occurred on several occasion…

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The contact owns a 2024 GMC Sierra 2500. The contact stated while stopped at an intersection, the vehicle moved forward while the brake pedal was fully depressed. The contact also stated on a level surface, the vehicle accelerated about 4 MPH without the accelerator pedal being depressed. The failure occurred on several occasions. The vehicle was taken to the dealer where the failure was duplicated; however, the dealer stated that the vehicle operated as designed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100.

NHTSA ODI #11579348

Mileage unknown · Dec 12, 2023
Service Brakes

Towing an RV with solar panels. When the trailer battery becomes fully charged and has a higher charge than the vehicle battery, the trailer brake control module becomes disabled. When this occurs, you have no trailer brakes. Combined weight of truck and RV exceeds 20,000 pounds. Trying to stop with only truck brakes is dangerou…

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Towing an RV with solar panels. When the trailer battery becomes fully charged and has a higher charge than the vehicle battery, the trailer brake control module becomes disabled. When this occurs, you have no trailer brakes. Combined weight of truck and RV exceeds 20,000 pounds. Trying to stop with only truck brakes is dangerous, especially if you are on a decent. I not only believe this to be a safety issues, but somebody is going to get killed.

NHTSA ODI #11559720

Mileage unknown · Aug 8, 2023
Service Brakes

While towing our RV trailer the trailer brakes become disabled. This is a known problem to GM and they have a TSB (23-NA-113) "Information on Trailer Brake Disabled or DTC Stored" This is a know problem and GM solution seems to cast the blame on the trailer manufacture.

NHTSA ODI #11537222

Mileage unknown · Jul 13, 2023
Electrical SystemService Brakes

When attached to a trailer with solar panels, the truck will intermittently disconnect the trailer electronics which disables the trailer brakes and trailer lights. This is because the solar energy is back flowing to the truck via 7 pin connector and overloading the circuit. Having a truck disable the trailer brakes and lights i…

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When attached to a trailer with solar panels, the truck will intermittently disconnect the trailer electronics which disables the trailer brakes and trailer lights. This is because the solar energy is back flowing to the truck via 7 pin connector and overloading the circuit. Having a truck disable the trailer brakes and lights intermittently is very dangerous. Earlier model years of this truck do not suffer this issue. GM is aware and has TSB but no solution has been found on the truck side without disabling the solar panels on the trailer.

NHTSA ODI #11532174

Official recalls

4

26V530000 · Tires; Tires:pressure Monitoring And Regulating Systems

Aug 13, 2026

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence & remedy

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Additional source detail variants (2)

Tires:pressure Monitoring And Regulating Systems

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Tires

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

24V894000 · Latches/locks/linkages:tailgate:latch

Nov 26, 2024

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence & remedy

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000 · Steering

Aug 3, 2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence & remedy

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.