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2023 GMC Sierra 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 GMC Sierra 2500 do not stand out strongly from the model-year median of 46.

About this comparison →
32Owner complaints

Model-year median: 46

1Recall campaigns

View recall details →

0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
74
202051
202143
202232
2023103
202426
202510
2026
Compare all Sierra 2500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Power Train
20Electrical System
5Engine
3Service Brakes
3Tires
3
All reported categories
Unknown Or Other
2Back Over Prevention
1Structure
1Vehicle Speed Control
1Visibility/wiper
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 32 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Structure complaints

1 reports
Clear category filter
21,000 miles · Apr 3, 2025
Structure

The contact owns a 2023 GMC Sierra 2500. The contact stated that his son informed him that there was a puddle of water in the rear seat. The vehicle was taken to the dealer, where it was diagnosed that the upper track for the rear sliding window was fractured on both sides, causing water to leak inside the vehicle. The dealer de…

Read full complaint

The contact owns a 2023 GMC Sierra 2500. The contact stated that his son informed him that there was a puddle of water in the rear seat. The vehicle was taken to the dealer, where it was diagnosed that the upper track for the rear sliding window was fractured on both sides, causing water to leak inside the vehicle. The dealer determined that the rear window needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and case was filed. The failure mileage was approximately 21,000.

NHTSA ODI #11652530

Official recalls

1

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.