2023 GMC Sierra 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 GMC Sierra 2500 do not stand out strongly from the model-year median of 46.

Counts are not adjusted for sales, age, mileage exposure or reporting. A lower count does not establish that a car is problem-free.

About this comparison →

32Owner complaints

Model-year median: 46

1Recall campaigns

View recall details →

0Investigations

View investigation details →

Check a VIN with NHTSA ↗ Model-level counts do not show whether a particular VIN is affected or repaired.

Inspection summary

2023 GMC Sierra 2500

NHTSA snapshot: September 18, 2026. 32 owner complaints · 1 recall campaigns · 0 investigations.

Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.

Top reported categories (up to 5)

Power Train: 20 reports
Electrical System: 5 reports
Engine: 3 reports
Service Brakes: 3 reports
Tires: 3 reports

Full reported-category list and vehicle report

Recall links

24V060000 — Latches/locks/linkages:tailgate:latch

Check a VIN with NHTSA. Model-level history does not establish whether a particular VIN is affected or repaired.

Print the top reported categories, recall links, snapshot date and comparison limits.

How this year compares

Owner complaints by model year

Other model years Selected year

Compare all Sierra 2500 years →

Counts vary with age, sales, mileage exposure and reporting. They are not failure rates.

What owners reported most

All reported categories

Unknown Or Other

2 Back Over Prevention

1 Structure

1 Vehicle Speed Control

1 Visibility/wiper

1 Wheels

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 32 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Back Over Prevention complaints

1 reports

Clear category filter

35,000 miles · Oct 18, 2024

Back Over Prevention

Read full complaint

The contact owns a 2023 GMC Sierra 2500. The contact stated that while the vehicle was in reverse(R), the split-screen view of the overhead of the vehicle and the rear of the vehicle were distorted or was not showing an image on the display screen. The contact stated that the failure was intermittent but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no failure of the camera found. The contact stated that the dealer had removed and re-installed the camera. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 23-NA-169. The failure mileage was approximately 35,000.

NHTSA ODI #11620652

Recall campaigns

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Defect investigations

No exact-year investigations in this snapshot.

An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.