NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
31 reports25,680 miles · Dec 26, 2013
Tires
TRAVELING ABOUT 70 MPH ON INTERSTATE 85 NORTHBOUND IN GA JUST BEFORE EXIT 64 UNION CITY. FAR LEFT FAST LANE. SUDDEN REAR TIRE EXPLOSION. NO LOAD BEING HAULED 65 PSI AIR PRESSURE IN TIRE. ABLE TO REMAIN IN CONTROL AND WORK MY WAY OVER TO RIGHT SIDE EMERGENCY LANE. CHANGED TO SPARE TIRE ONLY DAMAGED RIM WHEN TRUCK FELL AND ROLLED …
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TRAVELING ABOUT 70 MPH ON INTERSTATE 85 NORTHBOUND IN GA JUST BEFORE EXIT 64 UNION CITY. FAR LEFT FAST LANE. SUDDEN REAR TIRE EXPLOSION. NO LOAD BEING HAULED 65 PSI AIR PRESSURE IN TIRE. ABLE TO REMAIN IN CONTROL AND WORK MY WAY OVER TO RIGHT SIDE EMERGENCY LANE. CHANGED TO SPARE TIRE ONLY DAMAGED RIM WHEN TRUCK FELL AND ROLLED OVER CARCASS A FEW TIMES. DID NOT STRIKE ANY OBJECT AND TIRE HAD NO PHYSICAL DAMAGE SEEN BEFORE ITS BLOWOUT. *TR
NHTSA ODI #10557267
28,517 miles · Oct 27, 2013
Service Brakes
ALL FOUR BRAKE ROTORS ARE CORRODED ON ONE SIDE. OVER 50% OF THE FRICTION SURFACE IS MISSING. VEHICLE WAS TAKEN TO GMC DEALER CLYDE REVORD MOTORS IN EVERETT WASHINGTON FOR INSPECTION. DEALER'S CONCLUSION WAS "VERIFIED CUSTOMERS CONCERN AND FOUND ALL 4 ROTORS DO HAVE CORROSION ON THEM AS THE REST OF THE UNDER CARRIAGE SHOWS NOR…
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ALL FOUR BRAKE ROTORS ARE CORRODED ON ONE SIDE. OVER 50% OF THE FRICTION SURFACE IS MISSING. VEHICLE WAS TAKEN TO GMC DEALER CLYDE REVORD MOTORS IN EVERETT WASHINGTON FOR INSPECTION. DEALER'S CONCLUSION WAS "VERIFIED CUSTOMERS CONCERN AND FOUND ALL 4 ROTORS DO HAVE CORROSION ON THEM AS THE REST OF THE UNDER CARRIAGE SHOWS NORMAL SIGNS OF ROAD CONTAMINATION. NO CREATING A SAFETY ISSUE." I TOOK EXCEPTION TO THIS AND CONTACTED GMC CUSTOMER CARE HOTLINE AND STARTED CASE # [XXX]. GMC ATTEMPTED TO WORK THIS ISSUE BUT FAILED TO RECOGNIZE OR CORRECT THE SERIOUS SAFETY ISSUE WITH THE BRAKES. I HAVE PHOTOS OF THE CONDITION AND THE ORIGINAL PARTS IF DESIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10549671
37,500 miles · Sep 1, 2012
Electrical SystemLatches/locks/linkages
I HAVE A 2009 GMC SIERRA 2500 WITH 39,200 MILES. MY DOOR LOCK ACTUATOR QUIT WORKING, SO MY DOOR NO LONGER AUTOMATICALLY LOCKS AND UNLOCKS WHICH I CONSIDER TO BE A SAFETY HAZARD. I NOTED ON-LINE THAT THIS SEEMS TO BE A VERY COMMON PROBLEM IN GMC TRUCKS, TAHOES, AND SUBURBANS - AND I EVEN HAVE FRIENDS AND FAMILY MEMBERS THAT HAV…
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I HAVE A 2009 GMC SIERRA 2500 WITH 39,200 MILES. MY DOOR LOCK ACTUATOR QUIT WORKING, SO MY DOOR NO LONGER AUTOMATICALLY LOCKS AND UNLOCKS WHICH I CONSIDER TO BE A SAFETY HAZARD. I NOTED ON-LINE THAT THIS SEEMS TO BE A VERY COMMON PROBLEM IN GMC TRUCKS, TAHOES, AND SUBURBANS - AND I EVEN HAVE FRIENDS AND FAMILY MEMBERS THAT HAVE HAD THE VERY SAME PROBLEM WITH THEIR GM TRUCKS. BECAUSE THIS IS SO VERY COMMON, AND TO ME IS A SAFETY ISSUE, IT SEEMS LIKE GM SHOULD BE ADDRESSING THIS. I INQUIRED WITH THE DEALER, AND THE COST FOR A SINGLE DOOR LOCK IS WELL OVER $200. BASED ON WHAT I'VE BEEN READING, I CAN EXPECT THE REMAINING LOCKS TO GO OUT OVER TIME. I RESPECTFULLY REQUEST THAT NHTSA LOOK INTO THIS MATTER AS I BELIEVE IT IS AFFECTING MANY OTHERS AND IS A SAFETY HAZARD. *TR
NHTSA ODI #10473261
7,600 miles · Jun 13, 2012
Structure
TL* THE CONTACT OWNS A 2009 GMC SIERRA 2500. THE CONTACT STATED THAT THE FRAME DEVELOPED A CRACK AND SEPARATED RIGHT BEHIND THE CONTROL ARM ON BOTH SIDES OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE AND ADVISED THE CONTACT TO INSTALL REINFORCEMENT FOR THE FRAME. THE MANUFACTURER WAS MADE AWARE OF…
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TL* THE CONTACT OWNS A 2009 GMC SIERRA 2500. THE CONTACT STATED THAT THE FRAME DEVELOPED A CRACK AND SEPARATED RIGHT BEHIND THE CONTROL ARM ON BOTH SIDES OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE FAILURE AND ADVISED THE CONTACT TO INSTALL REINFORCEMENT FOR THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,600 AND THE CURRENT MILEAGE WAS 58,113.
NHTSA ODI #10461469
15,000 miles · Aug 25, 2011
Structure
DASH RATTLE 18 MONTHS AFTER PURCHASED NEW. DEALER REPLACED DASH BRACE DUE TO TECH BULLETIN. *TR
NHTSA ODI #10421424
845 miles · Feb 4, 2011
Structure
I HAVE HAD A RATTLE IN THE DASHBOARD OF MY 2009 GMC FROM ABOUT TWO WEEKS AFTER PURCHASE. I HAVE HAD IT IN FOR REPAIR 7 TIMES IN THE YEAR 1 YEAR 5 MONTHS OF OWNERSHIP. LAST REPAIR WAS DONE ABOUT 4 WEEKS AGO AND RATTLE STARTED AGAIN TWO WEEKS AFTER LAST REPAIR. I AM NOT SURE IF THIS IS AN ISSUE THAT CAN COMPROMISE THE STEERING OR …
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I HAVE HAD A RATTLE IN THE DASHBOARD OF MY 2009 GMC FROM ABOUT TWO WEEKS AFTER PURCHASE. I HAVE HAD IT IN FOR REPAIR 7 TIMES IN THE YEAR 1 YEAR 5 MONTHS OF OWNERSHIP. LAST REPAIR WAS DONE ABOUT 4 WEEKS AGO AND RATTLE STARTED AGAIN TWO WEEKS AFTER LAST REPAIR. I AM NOT SURE IF THIS IS AN ISSUE THAT CAN COMPROMISE THE STEERING OR NOT. *TR
NHTSA ODI #10380195
10 miles · Jan 26, 2011
Seat Belts
I HAVE A COMPLAINT ON THE SEAT BELTS IN MY TRUCK. IT IS A 2009 GMC 2500HD. WHEN MERGING WITH TRAFFIC FROM A RAMP WHEN YOU NEED TO SLOW DOWN AND LOOK FOR YOUR MERGE SPOT THE SEAT BELT PINS YOU BACK TO THE BACK OF THE SEAT, PUTTING YOUR SIGHT OF VIEW IN THE BLIND SPOT. TO RELEASE YOURSELF YOU HAVE TO PUSH YOURSELF BACK FARTHER…
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I HAVE A COMPLAINT ON THE SEAT BELTS IN MY TRUCK. IT IS A 2009 GMC 2500HD. WHEN MERGING WITH TRAFFIC FROM A RAMP WHEN YOU NEED TO SLOW DOWN AND LOOK FOR YOUR MERGE SPOT THE SEAT BELT PINS YOU BACK TO THE BACK OF THE SEAT, PUTTING YOUR SIGHT OF VIEW IN THE BLIND SPOT. TO RELEASE YOURSELF YOU HAVE TO PUSH YOURSELF BACK FARTHER TO RELEASE THE SEAT BELT. I TOOK IT TO THE DEALER AND THEY PUT IT ON THEIR COMPUTER AND THERE WERE NO CODES, SO THERE WAS NOTHING THEY COULD DO. I TOLD THE SERVICE WRITER THIS CAN'T BE RIGHT, AND HE SAID I WASN'T THE ONLY PERSON COMPLAINING ABOUT THIS. THIS MAKES IT DANGEROUS NOT ONLY THE PEOPLE ON THE LANE I?M GOING TO MERGE TO, BUT ALSO PEOPLE BEHIND ME. I AM NOT BRAKING HARD FOR THIS TO HAPPEN. *TR
NHTSA ODI #10378718
12,225 miles · Jan 20, 2011
Tires
I OWN A 2009 GMC SIERRA 2500 PICKUP WITH 12,000 MILES. AS I WAS DRIVING TO WORK TODAY THE LEFT FRONT TIRE BLEW OUT. THE SIDE WALL OF THE TIRE WAS WHERE THE BLOW OUT OCCURRED. I HAD NOT HIT ANYTHING AND THE TIRE MONITORING SYSTEM HAD NOT COME ON UNTIL AFTER THE TIRE BLEW OUT. THERE IS NO SIGN OF ANY DAMAGE OR REASON FOR THE T…
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I OWN A 2009 GMC SIERRA 2500 PICKUP WITH 12,000 MILES. AS I WAS DRIVING TO WORK TODAY THE LEFT FRONT TIRE BLEW OUT. THE SIDE WALL OF THE TIRE WAS WHERE THE BLOW OUT OCCURRED. I HAD NOT HIT ANYTHING AND THE TIRE MONITORING SYSTEM HAD NOT COME ON UNTIL AFTER THE TIRE BLEW OUT. THERE IS NO SIGN OF ANY DAMAGE OR REASON FOR THE TIRE SIDE WALL TO FAIL. I WENT TO A BRIDGESTONE DEALER, THEY INSPECTED THE TIRE AND AGREED THERE WAS NO SIGN OF ANY EXTERIOR DAMAGE TO THE TIRE. THEY THEN CONTACTED BRIDGESTONE BY TELEPHONE. BRIDGESTONE STATED THAT THE ONLY ASSISTANCE WOULD BE A 15% DISCOUNT ON A NEW TIRE. I FEEL THAT THIS IN VERY UNFAIR. *TR
NHTSA ODI #10378069
14,000 miles · Nov 3, 2010
Service Brakes, HydraulicSteering
WAS BACKING OUT OF DRIVEWAY AND HIT BRAKES. PEDAL DEPRESSED FURTHER THAN NORMAL AND IT TOOK EXTREME EFFORT TO STOP THE TRUCK. I TRIED TURNING TRUCK OFF AND THEN RESTARTING IT TO SEE IF THAT WOULD FIX THE PROBLEM. IT DID NOT. I THEN TRIED TO STEER THE VEHICLE TO LINE IT UP WITH THE ROADWAY SO IT COULD BE TOWED EASILY. I WAS …
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WAS BACKING OUT OF DRIVEWAY AND HIT BRAKES. PEDAL DEPRESSED FURTHER THAN NORMAL AND IT TOOK EXTREME EFFORT TO STOP THE TRUCK. I TRIED TURNING TRUCK OFF AND THEN RESTARTING IT TO SEE IF THAT WOULD FIX THE PROBLEM. IT DID NOT. I THEN TRIED TO STEER THE VEHICLE TO LINE IT UP WITH THE ROADWAY SO IT COULD BE TOWED EASILY. I WAS BACKING UP AND TRYING TO TURN THE WHEEL AND THE STEERING FELT LIKE IT WAS LOCKED. WITH EXTREME EFFORT I WAS ABLE TO TURN THE WHEEL WHILE CONTINUING TO BACK UP. SUDDENLY THERE WAS A LITTLE CHUNK NOISE THE WHEEL KICKED SLIGHTLY IN MY HANDS. I THEN HAD FULL POWER STEERING AND POWER BRAKES AGAIN. I IMMEDIATELY DROVE IT (SLOWLY) TO THE DEALER AND THEY TOLD ME EVERYTHING CHECKED OUT AND THAT IT WAS INTERMITTENT PROBLEM THAT THEY COULD NOT SOLVE. BOTH STEERING AND BRAKES FAILED, BUT THE DEALER COULD NOT REPRODUCE THE PROBLEM. *TR
NHTSA ODI #10363882
515 miles · Aug 11, 2009
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2009 GMC SIERRA 2500. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, SHE HEARD A RATCHET SOUND UNDERNEATH THE VEHICLE. THE VEHICLE JERKED FORWARD SLIGHTLY. SHE ALSO NOTICED THAT ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. …
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TL*THE CONTACT OWNS A 2009 GMC SIERRA 2500. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, SHE HEARD A RATCHET SOUND UNDERNEATH THE VEHICLE. THE VEHICLE JERKED FORWARD SLIGHTLY. SHE ALSO NOTICED THAT ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE FAILURES HAVE BEEN OCCURRING EVER SINCE THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 515.
NHTSA ODI #10280130
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Apr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Consequence & remedy
Consequence: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗