2018 GMC Sierra 1500

The contact owns a 2018 GMC Sierra 1500. The contact stated that the battery had been replaced three times since 2018. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact referenced an unknown recall; however, the VIN was not associated with the recall. In addition, the contact stated that the first battery was replaced a month after the vehicle was purchased, and the second battery was replaced three weeks after the first replacement. The contact stated that the third battery was replaced a day after the second battery replacement. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 36,000.

The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 70 MPH and attempting the pass another vehicle, the accelerator pedal was depressed; however, the vehicle lost motive power and decelerated unintendedly. The contact pulled over and restarted the vehicle however, the vehicle failed to accelerate above 40 MPH. The vehicle was later taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 81,000.

The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving at 60 MPH, there was an abnormal vibration coming from the steering wheel. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 125,326.

The embedded navigation system in my 2018 GMC Sierra is no longer supported. Paid map updates were available until 2023, when General Motors discontinued them without notice. This system was marketed as a core feature and provided offline GPS guidance independent of cell reception. I discovered the change while attempting to purchase an update and was told there are no remaining copies and that no further updates will ever be made. I was never notified. When I contacted support, I was transferred through six departments. One representative admitted that customers were supposed to be informed but were not. She stated they are trained to say “there’s nothing we can do” and acknowledged receiving hundreds of similar complaints. She also confirmed the final map update existed but was allowed to sell out. This puts safety at risk, particularly for drivers in rural areas, areas with poor cell service, or while towing. The system is not CarPlay-based and does not rely on mobile data. It was the only in-vehicle routing system many drivers depended on during travel, including emergencies. Its quiet discontinuation means drivers no longer have access to accurate, integrated navigation—reducing their ability to safely plan or adjust routes while on the road. The failure to maintain this system or provide reasonable access to the final update undermines long-term vehicle safety and owner trust. General Motors has not offered an inspection, recovery, or remedy.

I own a $35,000 2018 gmc Sierra 1500 6.2l V8 4x4 Denali, which is currently down due to engine failure while I was driving down the road.. never had a check engine light on the dash. Haven't had the truck a year before it quit. Rods knocking, crankshaft bearings, loss of power, high rpm with little acceleration. I could have the peddle down to the floor and would barely get to 20 mph.. the motor would jump so bad, you would think it's going to jump out the truck. I have replaced several parts on the truck, including oil pump, filter, solenoid valve sensor, fuel pump, injectors, and sensors, battery, starter a couple times. Did all that replacing for it to get worse and finally quit while driving.. I was stranded in the middle of the road.. IV reported it to the Recall people, but nothing helped. I have taken my vehicle to Express Chevrolet and they did a diagnostic test, which I provided the list they gave me below. When I took it to them, I was using Endurance Warranty, but they denied my claim due to the issues and they didn't cover them. At the time, the motor was still jumping, but smoke was coming out the tailpipe extremely bad, the truck was jerking and jumping. After replacing everything I listed, the truck got worse, started screeching and knocking loudly, loss of engine power, little acceleration. The day the motor quit on me while driving, I got the mph up to about 55-60 and it just quit, and hasn't started back since.

The contact owns a 2018 GMC Sierra 1500. The contact stated while his mother was driving 75 MPH on the highway, there was a popping and ticking sound coming from the engine, and while depressing the accelerator pedal the vehicle failed to respond. The driver was able to pull over to the right side of the road and waited for tow truck assistance. A dealer was not contacted. The vehicle was towed the dealer and was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and informed the contact engine would take a while to be ordered. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.

I'm experiencing constant transmission shuddering at constant speed between 25 and 40 mph. This is a know issue, General Motors known issue, with the 8 speed transmission installed in this vehicle. TSB 18-NA-355 was issued in August of 2019 for this issue, but general motors refuses to recall all affected vehicles. Something needs to be done about this!