2018 GMC Sierra 1500

MY TRUCK LOCKED ITSELF WITH THE ENGINE RUNNING WHEN I WAS PARKED IN THE DRIVEWAY. ALSO HAVE HAD THE BACK DRIVER SIDE WINDOW ROLL ITSELF DOWN PART WAYS WITHOUT ME INITIATING IT. ANOTHER OCCASION I PUT THE TRUCK IN GEAR TO DRIVE POSITION AND THE BRAKE OR SOMETHING HAD IT LOCKED PREVENTING ME FROM MOVING EITHER DIRECTION IE; DRIVE OR REVERSE. WAS THEN PARKED IN HOME GARAGE AND ATTEMPTING TO BACK OUT.

I OWN A GMC SIERRA WHICH IS 14 MONTHS OLD, PURCHASED IN DUBAI UAE FROM ALGHANDI AUTO. THE LAST SERVICE FOR 40000 KMS WAS DONE ON AUGUST 8TH, 2019 AND NO PROBLEM WAS HIGHLIGHTED EXCEPT THE BATTERY THAT WAS SUBSEQUENTLY CHANGED. ON FRIDAY EARLY MORNING (SEP 27, 2019), WE HAVE ESCAPED A MAJOR ACCIDENT ON SHEIKH ZAYED ROAD ON ACCOUNT OF THE FRONT WHEEL AXLE THAT JUST BROKE/CAME APART WHILE DRIVING, CAUSING THE FRONT RIGHT WHEEL TO DETACH FROM THE VEHICLE, SUBSEQUENTLY SKIDDING TO THE RIGHT CAUSING MAJOR DAMAGE TO THE SUSPENSION AND MANY OTHER PARTS IN THE VEHICLE. THIS COULD HAVE CAUSED EVEN DEATH OF MY SON WHO WAS DRIVING THE VEHICLE. I WOULD APPRECIATE AN IMMEDIATE CALL FROM YOUR OFFICE TO RESOLVE THIS AS I AM NO LONGER INTERESTED IN DRIVING THIS CAR THAT CAN COST ME & MY FAMILY OUR LIVES. THIS NEEDS TO BE DONE IMMEDIATELY AS I WOULD OTHERWISE BE IN THE PROCESS OF SEEKING LEGAL ADVICE AGAINST GMC. *JB

THE FACTORY WHEELS DO NOT GRIP THE ROAD. THIS WAS FROM DAY 1 OF GETTING IT BRAND NEW FROM THE DEALER. THIS HAS LED TO SPINNING THE TIRES, FISHTAILING, AND SLIDING WHILE BRAKING. THIS HAPPENS WITH EVEN MODERATE AMOUNTS OF PUSHING THE GAS PEDAL OR BRAKING WELL AHEAD OF A SLOW DOWN OR STOP IN TRAFFIC IN FRONT OF YOU. THIS IS VERY DANGEROUS AND TAKES AWAY THE DRIVERS ABILITY TO MANEUVER AS WE SHOULD.

TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. WHILE DRIVING, THE VEHICLE FAILED TO SHIFT INTO GEARS, SWITCHING FROM V8 TO V4. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC BUICK GMC ARLINGTON (1400 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 264-7782), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. WHEN THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE LUNGED FORWARD WITH THE BRAKE PEDAL DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A HANDICAP SIGN. THERE WERE NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO BILL KAY CHEVROLET (LOCATED AT 601 OGDEN AVE, LISLE, IL 60532, (630) 968-2900) TO BE DIAGNOSED DUE TO HARD SHIFTING. THE CONTACT WAS INFORMED THAT A TRANSMISSION RE-LEARN OF THE SOFTWARE WAS NEEDED TO CORRECT THE HARD SHIFTING; HOWEVER, THE FAILURE BECAME MORE PRONOUNCED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND DECLINED TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

I EXPERIENCED FAILURE OF THE TRANSMISSION TO SIFT UP OR DOWN ON SEVERAL OCCASIONS BETWEEN 11/01/2019 AND 11/11/2019. ON 11/08/2019 I WAS MONITORING THE TRANSMISSION TEMPERATURE, AND WHEN THE TRANSMISSION TEMP REACHED 164 DEG, THE TRANSMISSION WOULD STOP SHIFTING PROPERLY AT 25 TO 30 MPH, AND THE TRANS TEMP WOULD JUMP TO 192+ DEG. TRANSMISSION SEEMED TO SLIP AND THE VEHICLE WOULD NOT ACCELERATE. RPMS JUMPED TO 3K-4K RMS BUT SPEED WOULD NOT CHANGE UP OR DOWN. CONTACTED THE DEALERSHIP AND MADE AN APPOINTMENT FOR 11/11. ON 11/11 I DROVE THE TO THE DEALER 10 MILES AWAY. I MONITORED THE TRANS TEMP AS I DROVE, AND NO SHIFTING ISSUES UNTIL JUST BEFORE REACHING THE DEALERSHIP (TRANS TEMP HAD REACHED 154 DEG). I ROAD WITH THE DEALER REP FOR A TEST DRIVE AND HE WAS ABLE TO DUPLICATE THE PROBLEM AT 30-MPH AND TRANS TEMP QUICKLY ROSE AGAIN TO OVER 192-DEG. DEALER REP TRIED TO USE THE MANUAL SHIFT OPTION BUT EVEN USING THAT HE WAS UNABLE TO GET THE TRANSMISSON TO SHIFT PROPERLY ANS ENGINE RPMS EXCEEDED 5K AND STAYED THERE UNTIL THE TRANSMISSION SHIFTED INTO GEAR. DEALER REP STATED THAT IS NOT GOOD DURING THE TEST DRIVE. ARRIVING BACK AT THE SERVICE DEPARTMENT THE DEALER REP THAT TEST DROVE THE VEHICLE TOLD THE SERVICE DEP AMANGER THE VEHICLE WAS NOT SAFE TO DRIVE. I WAS TOLD THE TRANSMISSION WOULD NEED TO BE TORN DOWN TO FIGURE OUT WHAT THE PROBLEM WAS AND IT MIGHT BE AFTER THE FIRST OF THE YEAR BEFORE THEY WOULD HAVE IT FIXED DUE ALACK OF PARTS DUE TO THE RECENT STRIKE, AND A BAG LOG OF VEHICLES ALREADY WAITING REPAIR PARTS. OTHER COMPLAINTS THAT SEEM TO MATCH MINE ARE NHTSA IDS: 11193281, 11230193, 11221668, AND 11205523. ISSUE IS A SERIOUS SAFETY ISSUE IF THE VEHICLE CANNOT ACCELERATE SAFELY TO MERGE WITH TRAFFIC.