2018 GMC Sierra 1500

My 2018 Sierra began experiencing severe shuddering while driving down the road. The dealer said it was caused by moisture getting into the transmission fluid and contaminating it. In my ownership of dozens of vehicle's this has never happened before. This formerly inexpensive minor fluid change requirement morphed into a $618.00 major surgery just to fix a problem that should have never occured. If the fluid was contaminated by moisture as the dealer explained, it's a design defect which caused it and nothing I have ever done. I am still unsure as to if the transmission or torque converter may be damaged. The manufacturer should be liable for the cost to fix this not me!

The electric power steering failed while accelerating into a turn from a stop at an intersection. The wheel was jerked from my hands, and the engine stalled, all electrical failed momentarily. Within a couple of seconds everything returned to normal. This has happened several times since I purchased this vehicle. Also the electrical power steering drops out quite often at low speeds, such as in parking lots. No warnings have ever been given. In May of 2021 the dealer replaced the steering rack, the problem has continued intermittently to this date. I have researched for recalls on this problem and found that GMC issued a recall for years 2014-2017, and am amazed that they could just declare the problem fixed, and leave such a dangerous problem unresolved!

Noticed a scraping noise after new, recommended tires installed on my stock truck. Checked the door label to ensure correct tires installed, they were, returned to the tire facility and they recommended I ask a repair facility to investigate. Found that the tires are rubbing the upper control arm when fully turned left or right (both sides affected). Went online to discover that this is a common issue with the 2018 and similar GMC Sierra and Chevy Silverado trucks. This is a safety issue caused by a design deficiency. Two things can happen. One, the tire can fail. Two, the upper control arm could fail, causing the vehicle to be uncontrollable. This could be fixed by restricting the extreme left and right travel in the steering system or redesigning and replacing the upper control arm so it doesn’t interfere with the tire. This is an unacceptable safety issue caused by a design deficiency and needs to be addressed by NTSB now.

Hit a small bump driving 55mph on highway and had sudden complete power steering loss and extremely hard to turn. Drove to a safe location and shut down truck for 1 hour. Upon restart power steering was operating normal. Proceeded back on the freeway and as soon as I hit a small bump with driver's side front tire the same thing happened again complete power steering loss. Drove to dealership and waiting for explanation. The truck is not safe due to inability to turn the wheel without power steering. For someone with less strength, this could be deadly on anything besides a straight road, needing to turn a corner, or to avoid a collision.

The contact owns a 2018 GMC Sierra 1500. The contact stated that while pulling up to park the vehicle at approximately 2 MPH, the power steering failed causing the contact to use an excessive an extra amount of effort while maneuvering the steering wheel to park the vehicle. The power steering assist warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the steering assembly and steering gear needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 39,000.

On 2/26/22, approximately 24,000 miles on the vehicle, while traveling on the Interstate a warning popped up in the display that the power steering had failed and to operate the vehicle with caution. Immediately I noticed I had no power steering, and the vehicle was extremely hard to steer. I exited the interstate and turned the vehicle off. I conducted a visual inspection; no issues were immediately apparent. After several minutes I started the vehicle, and the power steering began functioning. I conducted an Internet search and learned this is a common issue for GMC trucks, previously resulting in numerous crashes and over one million vehicles being recalled. NHTSA campaign number: 18V586, GM’s number for the recall 18289. 3/1/22, I contacted GM customer care and was advised my vehicle was not part of the recall. I was advised to take the vehicle to a GM service center, at my cost. 3/1/22, I contacted Mossy GMC of Picayune, MS, and spoke with a technician, who advised the issue is usually due to a drop in voltage and advised me to replace the battery. 3/19/22, replaced the battery. 3/30/22, upon startup the power steering again failed. I turned the vehicle on and off several times, and the power steering began functioning. 3/30/22, went to Mossy of Picayune, spoke with a technician, who advised he was quite familiar with the issue, stating this is a common problem with GMC trucks, he advised to replace the battery. Told him I replaced the battery on 3/19/22, he stated I would likely need to have the steering module reprogrammed, at my expense $130.00, or replace the steering assembly, again at my expense $1,500.00. 4/3/22, while turning the power steering failed, and the vehicle was extremely difficult to steer. I turned the vehicle off and waited several minutes. Upon startup the power steering began functioning. The power steering failure is a MAJOR safety hazard and a recall needs to be issued before someone loses their life.

The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle lost power steering assist causing the steering wheel to become firm. The steering wheel jerked while turning and the vehicle stalled on several occasions almost causing a collision. The vehicle was taken to the dealer and the dealer informed the contact that the failure was related to Technical Service Bulletin 18-NA-161. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer promised to provide a callback. The failure mileage was 47,184.