2018 GMC Sierra 1500

I have a 2018 GMC Sierra 1500, it is over 5 years. So we all know our warranties are either expired and meaning out of pocket expenses will come. I mainly drive back and forth to work so my vehicle only 43,924 miles to be exact. So tell me why GM allows us to purchase a vehicle with defect oil in the transmission knowing the Torque converter will start shuttering causing some of us to purchase a new transmission and if we lucky a transmission flush. So yes I took it to the dealership causing me over $850 to have a diagnosis, computer hook up, and a transmission oil flushed and replaced. I was told this is an 45000 miles issue and it's not considered a safety issue. Personally, if I didn't know better I could had gotten rear ended and yes this should be a safety issue. Our family would like this issue addressed and be reimbursed for my expenses. Thank you!

My 2018 Sierra began experiencing severe shuddering while driving down the road. The dealer said it was caused by moisture getting into the transmission fluid and contaminating it. In my ownership of dozens of vehicle's this has never happened before. This formerly inexpensive minor fluid change requirement morphed into a $618.00 major surgery just to fix a problem that should have never occured. If the fluid was contaminated by moisture as the dealer explained, it's a design defect which caused it and nothing I have ever done. I am still unsure as to if the transmission or torque converter may be damaged. The manufacturer should be liable for the cost to fix this not me!

On approximately July 23, 2023, I noticed the vehicle transmission shifting hard from 1st to 2nd gear and then during the following week, this began to occur every time I drove the vehicle. There were no warning indicators appearing on the vehicle for this problem during vehicle operation. Then at higher steady speeds, the engine RPMs began to suddenly and intermittently surge slightly higher, and the steering wheel would shudder for a few moments. This began to occur more frequently and I became concerned that the transmission would catastrophically fail, causing a crash and/or personal injury. At that point I called a local dealer to make an appointment for a transmission oil change and inspection. The vehicle was taken to a local dealer on August 21, 2023 and they confirmed that there was a problem with the transmission, though at this time final diagnosis is pending. To my knowledge, the vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others since I took it to the dealership on August 21, 2023.

The contact owns a 2018 GMC Sierra 1500. The contact stated while driving from a complete stop and depressing the accelerator pedal, the engine revved but the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred several times. The vehicle was taken to the local dealer, where it was diagnosed that the transmission was slipping and needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving 60-65 MPH, the vehicle started vibrating and shuddering. The check engine warning light was illuminated. The contact was able to drive to her nearby destination. The vehicle was towed to a second dealer Liberty Chevrolet (105 Cooley Way, Villa Rica, GA 30180) where it was diagnosed that the driver's side lifters had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to a third dealer, Prince Chevrolet Buick GMC of Albany (2701 Ledo Rd, Albany, GA 31707) where it was diagnosed that passenger's side lifters needed to be replaced. Additionally, the dealer diagnosed that the camshaft needed to be replaced. The contact was advised that the warranty would cover a portion of the cost of the repair and she was responsible for the balance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,267.

The contact owns a 2018 GMC Sierra 1500. The contact stated that while depressing the accelerator pedal, the vehicle failed to properly accelerate. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission was faulty; however, the part needed to fix the vehicle was not available. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 27,477.

The contact owns a 2018 GMC Sierra 1500. The contact stated while accelerating from a traffic light, the vehicle started hesitating. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 99,000.