NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
393 reports137,000 miles · Aug 8, 2014
EngineFuel System, Gasoline
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD STALL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE REPAIRS DID NOT REMEDY THE FAILURE. THE INDEPENDENT DIAGNOSED T…
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TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD STALL ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE REPAIRS DID NOT REMEDY THE FAILURE. THE INDEPENDENT DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
NHTSA ODI #10620835
33,500 miles · Aug 6, 2014
Electrical System
I PURCHASED MY ENVOY NEW WITH 243 MILES & HAVE BEEN THE SOLE OWNER. MY SECURITY LIGHT GOES ON & OFF INTERMITTENTLY & THE VEHICLE WON'T START FOR 10-20 MINUTE TIME PERIODS. THERE IS NO APPARENT PATTERN W/WHEN THIS WILL OCCUR. I HAVE BEEN STRANDED IN AREAS THAT I DO NOT FEEL SAFE, OFTENTIMES WITH MY YOUNG CHILDREN IN THE VEHICLE. …
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I PURCHASED MY ENVOY NEW WITH 243 MILES & HAVE BEEN THE SOLE OWNER. MY SECURITY LIGHT GOES ON & OFF INTERMITTENTLY & THE VEHICLE WON'T START FOR 10-20 MINUTE TIME PERIODS. THERE IS NO APPARENT PATTERN W/WHEN THIS WILL OCCUR. I HAVE BEEN STRANDED IN AREAS THAT I DO NOT FEEL SAFE, OFTENTIMES WITH MY YOUNG CHILDREN IN THE VEHICLE. I INITIALLY TOOK THE VEHICLE TO ALBERT GMC, WHERE I PURCHASED IT (NO LONGER IN SERVICE, SO EXACT DATE/MILEAGE UNKNOWN). DIAGNOSTICS RETURNED MULTIPLE CODES, ALL RELATED TO THE SECURITY SYSTEM. THEY RECOMMENDED THAT I HAVE THE REMOTE STARTER REMOVED THAT WAS PROFESSIONALLY INSTALLED 11/2008. R&R CAR AUDIO REMOVED THE REMOTE STARTER & RAN ALL OF THE WIRING TO ASSURE IT WAS SOUND. I NEXT WENT TO AUTOMOTIVE SPECIALISTS. SERVICE HISTORY: 11/9/10: RAN MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 1/19/11: REPLACED IGNITION LOCK CYLINDER & CASE, AT MY INSISTENCE, BASED ON ONLINE FORUMS. 3/11/11: RAN MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 5/6/11: REPLACED IGNITION STARTER SWITCH, AT MY INSISTENCE, BASED ON ONLINE FORUMS. 9/23/11: MULTIPLE DIAGNOSTICS, UNABLE TO DETERMINE PROBLEM OR REPLICATE. 9/19/13: REPLACED IGNITION STARTER SWITCH (AGAIN), AT MY INSISTENCE. 11/18/13: SHOP HAD VEHICLE FOR A WEEK, ATTEMPTING TO GET THE PROBLEM TO REPLICATE, WITHOUT LUCK. I HAVE SPENT A GOOD AMOUNT OF $ AND TIME/INCONVENIENCE IN ATTEMPTS TO REMEDY THE STARTING ISSUE. AT GM'S DIRECTION 6 WEEKS AGO, I TOOK THE ENVOY BACK TO A DEALERSHIP,[XXX], & HAD TO PAY ANOTHER DIAGNOSTIC FEE, WHICH ONLY SHOWED THAT THE PASSLOCK SENSOR WAS BAD. I HAD THE PASSLOCK SENSOR REPLACED 1/19/11 & EXPERIENCED THE STARTING ISSUE AGAIN WITHIN 2 MONTHS. GM WOULD NOT GUARANTEE THEIR PART SINCE IT WAS NOT INSTALLED BY AN AUTHORIZED DEALER, EVEN THOUGH IT WAS A GM CERTIFIED PART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10619391
90,000 miles · Jul 21, 2014
Air BagsCrash
I WAS DRIVING ABOUT 40 MPH WHEN I WENT THREW A YELLOW LIGHT WHEN A OLDER LADY TURN IN FRONT OF ME, I HIT HER ON THE PASSENGER SIDE BETWEEN THE FRONT N BACK DR, , PUSHING N ROLLING N TOTALING HER SMALL SUV. SHE WAS NOT SERIOUS HURT. MY AIRBAGS DID NOT DEPLOY. MY ENVOY WAS STILL DRIVEABLE . I TOOK …
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I WAS DRIVING ABOUT 40 MPH WHEN I WENT THREW A YELLOW LIGHT WHEN A OLDER LADY TURN IN FRONT OF ME, I HIT HER ON THE PASSENGER SIDE BETWEEN THE FRONT N BACK DR, , PUSHING N ROLLING N TOTALING HER SMALL SUV. SHE WAS NOT SERIOUS HURT. MY AIRBAGS DID NOT DEPLOY. MY ENVOY WAS STILL DRIVEABLE . I TOOK MY ENVOY TO MY LOCAL GMC DEALER TO HAVE THEM FIND PROB WHY THE AIRBAGS DIDN'T GO OFF, THEY OR I CALLED A REP FOR GMC, TO COME TO SIOUX FALLS TO INVESTIGATE AND HE TOLD ME THAT THE REASON THEY DIDN'T DEPLOY WAS BECAUSE I WASN'T GOING FAST ENOUGH FOR IMPACT FOR DEPLOY. I THINK THAT IS BUNCH OF BULL. CAN SOMEONE HELP ME ,IS THERE ANYTHING I CAN DO .I HEAR THAT A PERSON CAN RECEIVE CASH FROM GMC IF A PERSON S AIRBAGS DON'T GO OFF. *TR
NHTSA ODI #10615166
100,000 miles · Jul 9, 2014
Suspension
WHEN THE WEATHER GOT BELOW FREEZING, THE AIR BAG SUSPENSION WOULD NOT AIR UP. NOW, EVERY TIME I TURN OFF MY CAR, THE SUSPENSION GOES DOWN AND IT WILL NOT AIR BACK UP UNTIL I TURN THE CAR BACK ON. IF I HAVE PASSENGERS IN THE BACK SEAT THE SUSPENSION WILL NOT WORK. SEVERAL TIMES THE SUSPENSION HAS DEFLATED WHILE I WAS DRIVING AN…
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WHEN THE WEATHER GOT BELOW FREEZING, THE AIR BAG SUSPENSION WOULD NOT AIR UP. NOW, EVERY TIME I TURN OFF MY CAR, THE SUSPENSION GOES DOWN AND IT WILL NOT AIR BACK UP UNTIL I TURN THE CAR BACK ON. IF I HAVE PASSENGERS IN THE BACK SEAT THE SUSPENSION WILL NOT WORK. SEVERAL TIMES THE SUSPENSION HAS DEFLATED WHILE I WAS DRIVING AND IF I'M GOING AT HIGHWAY SPEEDS, THE VEHICLE BEGINS TO SHAKE AND WOBBLE BACK AND FORTH. IT IS VERY SCARY AND I DON'T EVEN LIKE HAVING MY KIDS IN THE CAR BECAUSE IT SEEMS SO DANGEROUS. I HAVE READ COUNTLESS COMPLAINTS ON THE INTERNET ABOUT OTHER ENVOY OWNERS HAVING THE SAME PROBLEM. THIS SHOULD BE ON GM'S RECALL LIST. *TR
NHTSA ODI #10609467
106,000 miles · Jul 7, 2014
Electrical System
WIFE MENTIONED THE INSTRUMENT CLUSTER ( R.P.M . ) & ( VOLTAGE ) /W/ THE ( CHECK ENGINE LIGHT ) ARE ON. MILEAGE=APPROX :106,000 THIS IS A G.M.C FACTORY FLAW IN MANY ENVOYS BUILT . ELECTRICIAN ASLEEP AT THERE POSTS ON THIS ISSUE , AND SAID OTHERS TOO!! OTHER ISSUES ARE MINOR IN REPAIR AND USAGE DICTATED BY AGE , NOT A RECALL IT…
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WIFE MENTIONED THE INSTRUMENT CLUSTER ( R.P.M . ) & ( VOLTAGE ) /W/ THE ( CHECK ENGINE LIGHT ) ARE ON. MILEAGE=APPROX :106,000 THIS IS A G.M.C FACTORY FLAW IN MANY ENVOYS BUILT . ELECTRICIAN ASLEEP AT THERE POSTS ON THIS ISSUE , AND SAID OTHERS TOO!! OTHER ISSUES ARE MINOR IN REPAIR AND USAGE DICTATED BY AGE , NOT A RECALL ITEM BUT LISTED ANYWAY FOR VIEWING. SEAT--ELECTRICAL-DRIVER SIDE- FRONT LEFT FACING LIFT BRACKET ARM-- BROKE AT WELD .CAN BE REPAIRED. CENTER FLOOR FRONT CONSOLE --LOOSE ? NOT YET INVESTIGATED AS TO WHY. REAR BACK HATCH FLOOR CARPET RUINED BY FORMER OWNERS --UNKNOWN SPILL ATE CARPETING LIKE BATTERY ACID SPILL.? OTHER THEN A FEW MINOR GLITCHES IN A ( NOTE ) ( USED ) VEHICLE ...WE CAN HANDLE IT. NOTE: ALL OTHER SYSTEMS OPERATE AS THEY ARE DESIGNED TO DO. *JS
NHTSA ODI #10608799
73,134 miles · Jun 25, 2014
Electrical SystemLatches/locks/linkages
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT AFTER TURNING OFF HER IGNITION, THE DOORS LOCKED LEAVING HER TRAPPED IN THE CAR. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MI…
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TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT AFTER TURNING OFF HER IGNITION, THE DOORS LOCKED LEAVING HER TRAPPED IN THE CAR. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,134.
NHTSA ODI #10606013
157,000 miles · May 20, 2014
Suspension
GMC IS SUPPOSE TO BE QUALITY HOWEVER, THE REAR SUSPENSION STARTS OUT GETTING LOWER AND LOWER UNTIL THE REAR SUSPENSION DROPPED TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. BECAUSE THE TRUCK WAS SITTING ON THE REAR TIRES AND IF THE VEHICLE WERE TO BE DRIVEN, THE TIRES WOULD BLOW OUT AND CAUSE A CRASH AND POSSIBLY A FAT…
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GMC IS SUPPOSE TO BE QUALITY HOWEVER, THE REAR SUSPENSION STARTS OUT GETTING LOWER AND LOWER UNTIL THE REAR SUSPENSION DROPPED TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. BECAUSE THE TRUCK WAS SITTING ON THE REAR TIRES AND IF THE VEHICLE WERE TO BE DRIVEN, THE TIRES WOULD BLOW OUT AND CAUSE A CRASH AND POSSIBLY A FATALITY! THERE ARE SEVERAL COMPLAINT AND CONCERNS ABOUT THE SAME ISSUE YET NOTHING IS BEING DONE. *TR
NHTSA ODI #10592803
175,000 miles · May 20, 2014
Power Train
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER AFTER AN ATTEMPT WAS MADE TO SHIFT GEARS FROM DRIVE TO PARK . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000. THE CURRENT MILEAGE WAS 175,000.
NHTSA ODI #10592669
153,362 miles · May 19, 2014
Air BagsCrashInjury
MY DAUGHTER WAS DRIVING THE ENVOY AT ABOUT 45 MPH WHEN A DRUNK DRIVER PULLED OUT IN FRONT OF TRAFFIC, CAUSING EVERYONE TO SLAM ON THEIR BRAKES, AND MY DAUGHTER WAS NOT ABLE TO STOP IN TIME BEFORE REAR-ENDING ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIRBAGS NEVER DEPLOYED. *JS
NHTSA ODI #10592465
Mileage unknown · May 18, 2014
Air BagsService BrakesVisibility/wiperCrashInjury
DRIVING AT APPROX. 2:30 PM IN INTERMITTENTLY RAINY CONDITIONS- I SUDDENLY FOUND MYSELF UNABLE TO CONTROL MY VEHICLE AND HAD TROUBLE SEEING MY SURROUNDINGS EVEN THOUGH I HAD NEW RAIN-X WIPERS ON. WHILE I APPLIED THE BRAKES THEY DID NOT WORK AS EFFECTIVELY AS THEY SHOULD. ADDITIONALLY, AFTER THE FIRST AND SECOND IMPACT (MULTIPLE V…
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DRIVING AT APPROX. 2:30 PM IN INTERMITTENTLY RAINY CONDITIONS- I SUDDENLY FOUND MYSELF UNABLE TO CONTROL MY VEHICLE AND HAD TROUBLE SEEING MY SURROUNDINGS EVEN THOUGH I HAD NEW RAIN-X WIPERS ON. WHILE I APPLIED THE BRAKES THEY DID NOT WORK AS EFFECTIVELY AS THEY SHOULD. ADDITIONALLY, AFTER THE FIRST AND SECOND IMPACT (MULTIPLE VEHICLES WERE INVOLVED)- NO AIR BAGS DEPLOYED. I WAS THE ONLY PERSON IN THE VEHICLE AND STILL THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. RESULTED IN TWO FATALITIES IN ANOTHER VEHICLE WHILE I SUFFERED A HEAD INJURY, FACIAL FRACTURES THAT REQUIRED SURGERY, AND A BROKEN COLLAR BONE FROM THE SEAT BELT THAT I COULD NOT AFFORD THE MEDICAL INTERVENTION REQUIRED FOR REPAIR. *JS
NHTSA ODI #10592321
Official recalls
7May 5, 2005
ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO CLEARLY SIGNAL THEIR INTENTIONS TO TURN, CHANGE TRAVEL LANES, OR POTENTIALLY WARN OTHERS OF AN IMPAIRED VEHICLE OPERATING CONDITION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.
Feb 4, 2004
CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.
Consequence & remedy
Consequence: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Apr 23, 2003
CERTAIN SPORT UTILITY VEHICLES WERE BUILT WITH A LEFT-FRONT BRAKE PIPE WITH A CIRCUMFERENTIAL SCORE AT A RANDOM LOCATION ALONG THE LENGTH OF THE PIPE AS THE RESULT OF THE MANUFACTURING PROCESS. IF THE BRAKE PIPE PARTIALLY OR FULLY FRACTURED, BRAKE PEDAL TRAVEL WOULD IMMEDIATELY INCREASE AND FRONT BRAKE PERFORMANCE WOULD BE REDUCED.
Consequence & remedy
Consequence: IF BRAKING PERFORMANCE IS REDUCED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE LEFT-FRONT BRAKE PIPE. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-8006.
Mar 6, 2003
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.
Consequence & remedy
Consequence: THESE OVERRIDES ARE NOT PERMITTED UNLESS THE VEHICLE HAS A LOCKING STEERING COLUMN.
Remedy: DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
PE07013 · Fuel Pump Module Leaks Gasoline
Opened Mar 12, 2007 · Closed Jul 10, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
EA04002 · Windshield Wiper Failure
Opened Jan 6, 2004 · Closed Feb 10, 2004
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:motor
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Visibility:windshield Wiper/washer
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer:motor
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer:motor
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE04001 · Fuel Spillage During Refueling
Opened Jan 5, 2004 · Closed May 7, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (2)
Fuel System, Gasoline:storage
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
PE03042 · Windshield Wiper Failure
Opened Sep 17, 2003 · Closed Jan 6, 2004
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:motor
THE SUBJECT VEHICLES (CHEVROLET TRAILBLAZER (EXT), GMC ENVOY (XL), AND OLDSMOBILE BRAVADA) ARE BUILT ON THE GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?FAMILY? DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).THE WINDSHIELD WIPER ASSEMBLY IS LOCATED INSIDE THE PLENUM AT THE BASE OF THE WINDSHIELD AND IS MOUNTED ON AN INCLINE APPROXIMATELY EQUAL TO THE RAKE OF THE WINDSHIELD.GM REPORTS THAT VEHICLES ARE SUBJECT TO A QUALITY ASSURANCE WATER TEST AT THE ASSEMBLY PLANT.THE TEST EXPOSES THE VEHICLES TO AN AMOUNT OF WATER THAT EXCEEDS THE PLENUM?S CAPABILITY TO DIVERT WATER AWAY FROM THE WIPER MODULE, ALLOWING WATER TO RISE TO A LEVEL THAT EXCEEDS THE HEIGHT OF THE WINDSHIELD WIPER MOTOR COVER VENT HOLE.WATER ENTERS THROUGH THE VENT HOLE THEN FLOWS DOWN TO THE BOTTOM OF THE MODULE AND POOLS CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.ON NOVEMBER 2, 2002 GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) THAT USES A POLYTETRAFLUOROETHYLENE MEMBRANE COVERED VENT HOLE TO CONTROL WATER INTRUSION.THERE ARE A TOTAL OF 1,172 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE, TWO VEHICLE CRASHES ALLEGEDLY CAUSED BY WINDSHIELD WIPER FAILURE, AND 43,219 WARRANTY CLAIMS FOR WINDSHIELD WIPER ASSEMBLY OR WIPER CONTROL MODULE REPLACEMENT ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-002) TO FURTHER STUDY THE SCOPE AND SAFETY CONSEQUENCES OF THIS ISSUE.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
THE SUBJECT VEHICLES (CHEVROLET TRAILBLAZER (EXT), GMC ENVOY (XL), AND OLDSMOBILE BRAVADA) ARE BUILT ON THE GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?FAMILY? DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).THE WINDSHIELD WIPER ASSEMBLY IS LOCATED INSIDE THE PLENUM AT THE BASE OF THE WINDSHIELD AND IS MOUNTED ON AN INCLINE APPROXIMATELY EQUAL TO THE RAKE OF THE WINDSHIELD.GM REPORTS THAT VEHICLES ARE SUBJECT TO A QUALITY ASSURANCE WATER TEST AT THE ASSEMBLY PLANT.THE TEST EXPOSES THE VEHICLES TO AN AMOUNT OF WATER THAT EXCEEDS THE PLENUM?S CAPABILITY TO DIVERT WATER AWAY FROM THE WIPER MODULE, ALLOWING WATER TO RISE TO A LEVEL THAT EXCEEDS THE HEIGHT OF THE WINDSHIELD WIPER MOTOR COVER VENT HOLE.WATER ENTERS THROUGH THE VENT HOLE THEN FLOWS DOWN TO THE BOTTOM OF THE MODULE AND POOLS CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.ON NOVEMBER 2, 2002 GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) THAT USES A POLYTETRAFLUOROETHYLENE MEMBRANE COVERED VENT HOLE TO CONTROL WATER INTRUSION.THERE ARE A TOTAL OF 1,172 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE, TWO VEHICLE CRASHES ALLEGEDLY CAUSED BY WINDSHIELD WIPER FAILURE, AND 43,219 WARRANTY CLAIMS FOR WINDSHIELD WIPER ASSEMBLY OR WIPER CONTROL MODULE REPLACEMENT ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-002) TO FURTHER STUDY THE SCOPE AND SAFETY CONSEQUENCES OF THIS ISSUE.
Visibility:windshield Wiper/washer:motor
THE SUBJECT VEHICLES (CHEVROLET TRAILBLAZER (EXT), GMC ENVOY (XL), AND OLDSMOBILE BRAVADA) ARE BUILT ON THE GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?FAMILY? DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).THE WINDSHIELD WIPER ASSEMBLY IS LOCATED INSIDE THE PLENUM AT THE BASE OF THE WINDSHIELD AND IS MOUNTED ON AN INCLINE APPROXIMATELY EQUAL TO THE RAKE OF THE WINDSHIELD.GM REPORTS THAT VEHICLES ARE SUBJECT TO A QUALITY ASSURANCE WATER TEST AT THE ASSEMBLY PLANT.THE TEST EXPOSES THE VEHICLES TO AN AMOUNT OF WATER THAT EXCEEDS THE PLENUM?S CAPABILITY TO DIVERT WATER AWAY FROM THE WIPER MODULE, ALLOWING WATER TO RISE TO A LEVEL THAT EXCEEDS THE HEIGHT OF THE WINDSHIELD WIPER MOTOR COVER VENT HOLE.WATER ENTERS THROUGH THE VENT HOLE THEN FLOWS DOWN TO THE BOTTOM OF THE MODULE AND POOLS CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.ON NOVEMBER 2, 2002 GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) THAT USES A POLYTETRAFLUOROETHYLENE MEMBRANE COVERED VENT HOLE TO CONTROL WATER INTRUSION.THERE ARE A TOTAL OF 1,172 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE, TWO VEHICLE CRASHES ALLEGEDLY CAUSED BY WINDSHIELD WIPER FAILURE, AND 43,219 WARRANTY CLAIMS FOR WINDSHIELD WIPER ASSEMBLY OR WIPER CONTROL MODULE REPLACEMENT ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-002) TO FURTHER STUDY THE SCOPE AND SAFETY CONSEQUENCES OF THIS ISSUE.
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