NHTSA owner reports · September 18, 2026 snapshot.
Equipment complaints
10 reportsClear category filter72,456 miles · Aug 10, 2009
EquipmentPower Train
FIRST PROBLEM OCCURRED IN 2008, DRIVING TO WORK IN 2003 GMC ENVOY SLT (ORIGINAL OWNER) HEARD CLUNKING NOISE WHEN DOWNSHIFTING. TOOK CAR IN TO SHOP FOR REPAIR (JUST OVER 50K MILES SO OUT OF WARRANTY). SHOP EXPLAINED THAT THE TRANSMISSION NEEDED TO BE REPLACED $4000 WITH ONE YEAR WARRANTY. SINCE I WAS PLANNING ON DRIVING CROSS CO…
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FIRST PROBLEM OCCURRED IN 2008, DRIVING TO WORK IN 2003 GMC ENVOY SLT (ORIGINAL OWNER) HEARD CLUNKING NOISE WHEN DOWNSHIFTING. TOOK CAR IN TO SHOP FOR REPAIR (JUST OVER 50K MILES SO OUT OF WARRANTY). SHOP EXPLAINED THAT THE TRANSMISSION NEEDED TO BE REPLACED $4000 WITH ONE YEAR WARRANTY. SINCE I WAS PLANNING ON DRIVING CROSS COUNTRY DECIDED TO DO THE REPAIR. ONE YEAR LATER, DRIVING AND TRYING TO ACCELERATE ON A RAMP TO FIND SUV STUCK IN SECOND GEAR AND WOULDN'T ACCELERATE WHILE RPM KEPT GOING UP. ALSO HEARD CLUNKING WHEN DOWNSHIFTING. PULLED OVER AND TRIED TO GET GEARS TO SHIFT BY SLOWING DOWN AND SPEEDING UP (TO GET RPM TO DROP). DROVE CAR TO DEALER WHO STATED I NEEDED A NEW TRANSMISSION (AGAIN). DEALER REMOVED TRANSMISSION AND "FOUND INPUT BUSHING IN PUMP BAD. AND REVERSE DRUM. AND HAD HEAVY METAL CONTAMINATION". WHEN ASKED WHY THIS IS MY THIRD TRANSMISSION IN SIX YEARS THE SERVICE AGENT SAID "BAD LUCK". BOTH REPLACEMENT TRANSMISSIONS WERE REBUILDS. THE CURRENT TRANSMISSION IS NOT UNDER WARRANTY. *TR
NHTSA ODI #10279939
59,000 miles · Mar 14, 2008
Electrical SystemEquipmentFuel System, Gasoline
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT SMELLED GASOLINE, BUT DID NOT PAY IT ANY ATTENTION INITIALLY. HIS SON ENTERED THE VEHICLE LATER AND ALSO SMELLED THE STRONG ODOR. THE FOLLOWING DAY THE CONTACT FILLED UP THE TANK WITH GASOLINE AND THE SMELL INTENSIFIED. WHEN HE ARRIVED HOME, HE NOTICED A FUEL LEAK BY THE REAR…
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TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT SMELLED GASOLINE, BUT DID NOT PAY IT ANY ATTENTION INITIALLY. HIS SON ENTERED THE VEHICLE LATER AND ALSO SMELLED THE STRONG ODOR. THE FOLLOWING DAY THE CONTACT FILLED UP THE TANK WITH GASOLINE AND THE SMELL INTENSIFIED. WHEN HE ARRIVED HOME, HE NOTICED A FUEL LEAK BY THE REAR DRIVER SIDE WHEEL. A MECHANIC STATED THAT THE LEAK ORIGINATED FROM THE TOP OF THE FUEL TANK WHERE THE FUEL PUMP CONNECTS. THE CONTACT DROPPED THE VEHICLE OFF AT THE DEALER THE NEXT DAY AND THEY STATED THAT THE LEAK ORIGINATED FROM THE GAS TANK, AND IT NEEDED TO BE COMPLETELY REPLACED. THE VEHICLE IS STILL AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000. UPDATED 04/16/08. *LJ THE TRANSMISSION WAS SLIPPING AND WOULD NOT ENGAGE IN 1ST GEAR. THE AIR CONDTION WAS BLOWING HOT AIR. THE IGNITION SWITHC SHORTED OUT.
NHTSA ODI #10221188
100,000 miles · Oct 11, 2007
Engine And Engine CoolingEquipment
2 COMPLAINTS NOTICED ENGINEE RUNNING HOT, ADDED FLUID TO RADIATOR, NEAR EMPTY. A COUPLE OF MONTHS LATER, SAME THING. 3 MONTHS LATER, DURING OIL CHANGE, MECHANIC INDICATED WHILE DOING CHECKS THAT THE RADIATOR FLUID WAS LOW. TOLD HIM THIS WAS THE THIRD TIME, HE ADDED FLUID, PRESSURE CHECKED RADIATOR - NO HOLES OR LEAKS. SEEMS…
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2 COMPLAINTS NOTICED ENGINEE RUNNING HOT, ADDED FLUID TO RADIATOR, NEAR EMPTY. A COUPLE OF MONTHS LATER, SAME THING. 3 MONTHS LATER, DURING OIL CHANGE, MECHANIC INDICATED WHILE DOING CHECKS THAT THE RADIATOR FLUID WAS LOW. TOLD HIM THIS WAS THE THIRD TIME, HE ADDED FLUID, PRESSURE CHECKED RADIATOR - NO HOLES OR LEAKS. SEEMS TO BE EVAPORATING. AIR CONDITIONER BLOWING HOT AIR (EXCLUDING THE FACT THE PANEL WITH AC CONTROLS QUICK WORKING A LOOOONNG TIME AGO). TOOK IN TO DEALER FOR REPAIR. AFTER $600 AND ALL DAY VISIT WITH DEALER, THE PIECE BROKEN WAS THE SIZE OF A 2"-4" BLOCK OF PLASTIC. THIS LITTLE PIECE JUST QUICK WORKING, IT WAS REFERRED AS A CONTROL SWITCH OF SOME SORT UNDER THE DASH BOARD. SOUNDED KINDA HOKEY TO ME - I CAN IMAGINE A COMPRESSOR GOING OUT AND YOU DO NOT HAVE COLD AIR - THE NAME OF IT ESCAPES ME - BUT THE MECHANIC DID INDICATE THERE WAS SOME SORT OF TECHNICAL REPORT OUT THERE ON IT AS WELL. JUST FOUND OUT FROM HUSBAND THE NAME OF THE PIECE - THE ACTUATOR DOOR QUIT. *JB
NHTSA ODI #10205425
Mileage unknown · Mar 12, 2007
Electrical SystemEngine And Engine CoolingEquipment
2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE H…
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2003 GMC ENVOY WITH A LIST OF PROBLEMS **NAR**CC THE CONSUMER BEGAN TO HEAR A KNOCKING AND PINGING IN THE ENGINE ON COLD STARTS AND FELT A HESITATION WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO GEAR. AFTER MANY COMPLAINTS, IT WAS FINALLY DISCOVERED THE ENGINE KNOCK WAS DUE TO SHORTER PISTONS IN THE RE-DESIGNED ENGINE AND THE HESITATION IN THE TRANSMISSION SHIFTING REQUIRED REPROGRAMMING. THE CONSUMER WAS TOLD HE WOULD HAVE TO LIVE WITH THE ENGINE KNOCK, BECAUSE IT COULD BE MORE TROUBLE TAKING THE ENGINE APART. ON A SEPARATE OCCASION, THE ENGINE STALLED DUE TO THE BATTERY DYING. FROM APRIL 2004 TO OCTOBER 2004 THE BATTERY FAILED SEVERAL TIMES AND HAD TO BE RE-CHARGED. DURING THAT SAME TIME THE ENGINE LIGHT ILLUMINATED AND EACH TIME IT HAPPENED, THE DEALER WOULD HAVE TO REPROGRAM THE ENGINE COMPUTER. THE RADIO WAS NOT FUNCTIONING PROPERLY WHICH PRIMARILY CONSISTED OF STATIC. THE DRIVER INFORMATION CENTER CONTROL KNOBS AS WELL AS THE RADIO KNOBS WORE OUT. THE FRONT CENTER CONSOLE WAS LOOSE. IT WAS DISCOVERED THAT THE ENGINE LIGHT WAS COMING ON BECAUSE THE THIRD STOP LIGHT THAT'S ON THE TOP OF THE LIFTGATE MALFUNCTIONED. THERE WAS A SHORT CIRCUIT IN THE STOP LIGHT. THE COOLING FAN BROKE, THE BRAKES AND THE LEFT FRONT HEAD LAMP HAD TO BE REPLACED. THE REAR TAIL LIGHTS, DIRECTIONAL AND SIGNAL LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE LUG NUT BROKE WHILE A REPLACEMENT TIRE WAS BEING MOUNTED ON THE VEHICLE. THE FRONT STABILIZER LINKAGE WAS REPLACED. THE GAS TANK HAD TO BE REPLACED ALONG WITH THE FUEL LINES AND A SEAL ON THE TANK DUE TO A LEAK. THE SEAT BELT WAS DESIGNED POORLY AND THE BELT CUTS INTO THE CONSUMERS NECK. THE DRIVERS SIDE DOOR DIDN'T CLOSE PROPERLY, THE WINDSHIELD WIPERS WERE REPLACED WITHIN THE FIRST 2 YEARS. *JB
NHTSA ODI #10185814
Mileage unknown · Sep 23, 2006
Engine And Engine CoolingEquipment
AIR CONDITIONING RUNS HOT- THERE IS A TECHNICAL SERVICE BULLETIN OUT FOR THIS BUT IT NEEDS TO BE AN OPEN RECALL TO BE FIXED--- NEEDS REFLASH FOR CONTROL HEAD-THAT'S WHAT MY MECHANIC SAID. *NM
NHTSA ODI #10169130
2,000 miles · Nov 3, 2004
Electrical SystemEquipmentFuel System, Other
THE CONSUMER TOOK THE VEHICLE IN FOR THE INSTRUMENT PANEL NOT WORKING. THE ODOMETER DID NOT SHOW A READING. THE SIDE MIRRORS MOVED ON THEIR OWN. *JB THE RADIO WAS INOPERATIVE, THERE WERE PROBLEM WITH ON STAR, THE A/C FREON WAS GOING INTO THE VEHICLES INTERIOR, FUEL LEAKED FROM THE TANK AND HAD RUN DOWN THE LEFT SIDE OF THE…
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THE CONSUMER TOOK THE VEHICLE IN FOR THE INSTRUMENT PANEL NOT WORKING. THE ODOMETER DID NOT SHOW A READING. THE SIDE MIRRORS MOVED ON THEIR OWN. *JB THE RADIO WAS INOPERATIVE, THERE WERE PROBLEM WITH ON STAR, THE A/C FREON WAS GOING INTO THE VEHICLES INTERIOR, FUEL LEAKED FROM THE TANK AND HAD RUN DOWN THE LEFT SIDE OF THE VEHICLE/DOOR, THE BELL LIGHT AND MESSAGE WARNED LOW FUEL WHEN THE TANK WAS AT IT'S CAPACITY, THE LIFTGATE WOULD NOT LATCH. *SC
NHTSA ODI #10096707
450 miles · Jun 9, 2004
Air BagsEquipmentService Brakes, Air
PURCHASED 2003 GMC ENVOY SLT ON 11/30/2002. SERVICE AIRBAG LIGHT CAME ON AS I WAS DRIVING THE VEHICLE OFF THE LOT. RETURNED TO DEALER FOR REPAIR. DEALER SAID IT WAS A LOOSE WIRE IN THE SENSOR. ONE MONTH LATER SERVICE AIRBAG LIGHT CAME ON AGAIN. RETURNED IT TO DEALER, COULD NOT DETERMINE PROBLEM SO THEY REPLACED THE PASSENGE…
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PURCHASED 2003 GMC ENVOY SLT ON 11/30/2002. SERVICE AIRBAG LIGHT CAME ON AS I WAS DRIVING THE VEHICLE OFF THE LOT. RETURNED TO DEALER FOR REPAIR. DEALER SAID IT WAS A LOOSE WIRE IN THE SENSOR. ONE MONTH LATER SERVICE AIRBAG LIGHT CAME ON AGAIN. RETURNED IT TO DEALER, COULD NOT DETERMINE PROBLEM SO THEY REPLACED THE PASSENGER SIDE AIRBAG. SERVICE AIR BAG LIGHT IS ON AGAIN. THIS IS THE THIRD TIME. ALSO HAVE HAD INTERMITTENT PROBLEMS WITH THE BRAKES. WHEN APPROACHING A STOP LIGHT HAVE HAD INSTANCES WHERE THE CAR WILL NOT STOP, AND THE BRAKE PEDAL IS TO THE FLOOR THIS HAS HAPPENED 3 TIMES. TOOK IT INTO THE DEALER AND WAS TOLD THIS IS THE WAY THE BRAKES FUNCTION ON THIS VEHICLE????? HAVE HAD INTERMITTENT PROBLEMS WITH THE 4 WHEEL DRIVE. THE LIGHTS ON THE 4 WHEEL DRIVE INDICATOR WILL FLASH FROM 2HI ALL THE WAY TO 4 WHL DRIVE WITHOUT EVERY TOUCHING THE CONTROL. EXTREMELY DISAPPOINTED IN THIS VEHICLE FOR THE COST AND UNFORTUNATELY HAVE A 4 YEAR LEASE. WILL NOT RECOMMEND OR PURCHASE ANOTHER GMC PRODUCT. *AK
NHTSA ODI #10075075
Mileage unknown · Jul 14, 2003
Equipment
THE CONSUMER WAS TRYING TO CHANGE A FLAT TIRE IN THE REAR OF THE VEHICLE AND NOTICED THAT JACK HANDLE IS TOO SHORT, CAUSING THE CONSUMERS BODY TO BE ALMOST UNDER THE VEHICLE. *AK
NHTSA ODI #10027218
Mileage unknown · Jun 17, 2003
EquipmentVisibility
WIND NOISE COMING THROUGH DRIVER AND PASSENGER WINDOWS. MOLDING WAS REPLACED AND NOISE WASN'T REDUCED. DEALER STATED, GM KNOWS ABOUT THE PROBLEM AND SEEM TO BELIEVE THAT THE MIRRORS ARE CAUSING WIND TO BE REDIRECTED TO THE WINDOW. THEREFORE WIND IS COMING THROUGH WHERE THE GLASS GOES INSIDE THE DOOR. NOT SATISFIED WITH THI…
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WIND NOISE COMING THROUGH DRIVER AND PASSENGER WINDOWS. MOLDING WAS REPLACED AND NOISE WASN'T REDUCED. DEALER STATED, GM KNOWS ABOUT THE PROBLEM AND SEEM TO BELIEVE THAT THE MIRRORS ARE CAUSING WIND TO BE REDIRECTED TO THE WINDOW. THEREFORE WIND IS COMING THROUGH WHERE THE GLASS GOES INSIDE THE DOOR. NOT SATISFIED WITH THIS CAR, CAN'T EVEN DRIVE WITH THE RADIO TURNED DOWN. ALSO THE LOW-PRESSURE SENSOR IN THE AIR CONDITIONER UNIT WAS REPLACED, AFTER A HALF-POUND OF FREON WAS REQUIRED. THIS VEHICLE HAS BEEN IN THE SHOP FOUR TIMES!!! *JB
NHTSA ODI #10023231
574 miles · Feb 3, 2003
Electrical SystemEquipmentSteering
PURCHASED A 2003 ENVOY XL ON 27 DEC 02 - SINCE THAT TIME IT HAS BEEN TO THE GARAGE TWO TIMES - NO CLAMP ON ONE END OF THE POWER STEERING LINE (LUCKILY IT BLEW OFF WHILE STILL IN OUR DRIVE WAY - GOD HELP US IF IT HAD LET LOOSE AT HIGH SPEED ON A CROWDED HIGHWAY) SECOND TIME WAS FOR A BAD CAM SENSOR. AND WE HAVEN'T MADE THE FIRST…
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PURCHASED A 2003 ENVOY XL ON 27 DEC 02 - SINCE THAT TIME IT HAS BEEN TO THE GARAGE TWO TIMES - NO CLAMP ON ONE END OF THE POWER STEERING LINE (LUCKILY IT BLEW OFF WHILE STILL IN OUR DRIVE WAY - GOD HELP US IF IT HAD LET LOOSE AT HIGH SPEED ON A CROWDED HIGHWAY) SECOND TIME WAS FOR A BAD CAM SENSOR. AND WE HAVEN'T MADE THE FIRST PAYMENT YET. FIRST CASS NUMBER FROM GMC IS S1-68773551 - SECOND CASE NUMBER I DON'T HAVE YET AS I JUST REPORTED IT THIS MORNING. NEEDLESS TO SAY THAT MY WIFE AND I HAVE NO TRUST IN THIS CAR NOW - WHAT ELSE WILL GO WRONG NEXT.
NHTSA ODI #10005160
Official recalls
7May 5, 2005
ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO CLEARLY SIGNAL THEIR INTENTIONS TO TURN, CHANGE TRAVEL LANES, OR POTENTIALLY WARN OTHERS OF AN IMPAIRED VEHICLE OPERATING CONDITION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SUSPECT FLASHER MODULES WITH A NEW FLASHER MODULE DESIGNED WITH SEALED RELAYS AND MORE DURABLE CONTACT MATERIAL INSIDE OF THE RELAYS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2005. ISUZU BEGAN MAILING OWNER LETTERS ON AUGUST 4, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, ISUZU AT 1-800-255-6727, BUICK AT 1-866-608-8080, AND OLDSMOBILE AT 1-800-630-6537.
Feb 4, 2004
CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.
Consequence & remedy
Consequence: DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Apr 23, 2003
CERTAIN SPORT UTILITY VEHICLES WERE BUILT WITH A LEFT-FRONT BRAKE PIPE WITH A CIRCUMFERENTIAL SCORE AT A RANDOM LOCATION ALONG THE LENGTH OF THE PIPE AS THE RESULT OF THE MANUFACTURING PROCESS. IF THE BRAKE PIPE PARTIALLY OR FULLY FRACTURED, BRAKE PEDAL TRAVEL WOULD IMMEDIATELY INCREASE AND FRONT BRAKE PERFORMANCE WOULD BE REDUCED.
Consequence & remedy
Consequence: IF BRAKING PERFORMANCE IS REDUCED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE LEFT-FRONT BRAKE PIPE. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-8006.
Mar 6, 2003
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.
Consequence & remedy
Consequence: THESE OVERRIDES ARE NOT PERMITTED UNLESS THE VEHICLE HAS A LOCKING STEERING COLUMN.
Remedy: DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.
Feb 14, 2003
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
PE07013 · Fuel Pump Module Leaks Gasoline
Opened Mar 12, 2007 · Closed Jul 10, 2007
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
EA04002 · Windshield Wiper Failure
Opened Jan 6, 2004 · Closed Feb 10, 2004
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:motor
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (4)
Visibility:windshield Wiper/washer
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer:motor
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer:motor
ON SEPTEMBER 17, 2003, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE03-042) TO INVESTIGATE ALLEGED WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 2002 AND 2003 CHEVROLET TRAILBLAZER AND TRAILBLAZER EXT, GMC ENVOY AND ENVOY XL, AND OLDSMOBILE BRAVADA VEHICLES.THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON JANUARY 6, 2004, AND THE SCOPE WAS EXPANDED TO INCLUDE CERTAIN MY 2003 ISUZU ASCENDER VEHICLES.ALL SUBJECT VEHICLES ARE BUILT ON GENERAL MOTORS? GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE FAMILY DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).WATER ENTERS THE WINDSHIELD WIPER MODULE CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.IN NOVEMBER 2002, GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) TO BETTER CONTROL WATER INTRUSION.ODI HAS RECEIVED A TOTAL OF 1,179 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.BY LETTER DATED FEBRUARY 2, 2004, GM HAS NOTIFIED ODI THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NO. 04V-046).ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE04001 · Fuel Spillage During Refueling
Opened Jan 5, 2004 · Closed May 7, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Additional source detail variants (2)
Fuel System, Gasoline:storage
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
THIS INVESTIGATION WAS OPENED ON THE MODEL YEAR (MY) 2003 CHEVROLET TRAILBLAZER.BASED ON GM'S INFORMATION REQUEST (IR) RESPONSE, ODI ADDED TO ITS ANALYSIS THE MY 2003 GMC ENVOY AND OLDSMOBILE BRAVADA VEHICLES.THESE VEHICLES SHARE THE SAME VEHICLE PLATFORM (GM 360/370) AND FUEL FILL COMPONENTS.INCIDENT SUMMARY NUMBERS REPORTED ABOVE INCLUDE THESE VEHICLES.EPA REGULATES THE FUEL DISPENSING RATES AT FILLING STATIONS AND GM STATES THAT THE REPORTS OF SPITBACK FOR THE SUBJECT VEHICLES ARE PRINCIPALLY CAUSED BY FUEL DISPENSING PUMPS EXCEEDING THE RATE SPECIFIED BY EPA.ODI FINDS THAT THE RATE OF COMPLAINTS, FIELD REPORTS AND WARRANTY IS LOW COMPARED TO OTHER VEHICLES THAT HAVE BEEN RECALLED FOR A SPITBACK ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
PE03042 · Windshield Wiper Failure
Opened Sep 17, 2003 · Closed Jan 6, 2004
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:motor
THE SUBJECT VEHICLES (CHEVROLET TRAILBLAZER (EXT), GMC ENVOY (XL), AND OLDSMOBILE BRAVADA) ARE BUILT ON THE GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?FAMILY? DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).THE WINDSHIELD WIPER ASSEMBLY IS LOCATED INSIDE THE PLENUM AT THE BASE OF THE WINDSHIELD AND IS MOUNTED ON AN INCLINE APPROXIMATELY EQUAL TO THE RAKE OF THE WINDSHIELD.GM REPORTS THAT VEHICLES ARE SUBJECT TO A QUALITY ASSURANCE WATER TEST AT THE ASSEMBLY PLANT.THE TEST EXPOSES THE VEHICLES TO AN AMOUNT OF WATER THAT EXCEEDS THE PLENUM?S CAPABILITY TO DIVERT WATER AWAY FROM THE WIPER MODULE, ALLOWING WATER TO RISE TO A LEVEL THAT EXCEEDS THE HEIGHT OF THE WINDSHIELD WIPER MOTOR COVER VENT HOLE.WATER ENTERS THROUGH THE VENT HOLE THEN FLOWS DOWN TO THE BOTTOM OF THE MODULE AND POOLS CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.ON NOVEMBER 2, 2002 GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) THAT USES A POLYTETRAFLUOROETHYLENE MEMBRANE COVERED VENT HOLE TO CONTROL WATER INTRUSION.THERE ARE A TOTAL OF 1,172 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE, TWO VEHICLE CRASHES ALLEGEDLY CAUSED BY WINDSHIELD WIPER FAILURE, AND 43,219 WARRANTY CLAIMS FOR WINDSHIELD WIPER ASSEMBLY OR WIPER CONTROL MODULE REPLACEMENT ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-002) TO FURTHER STUDY THE SCOPE AND SAFETY CONSEQUENCES OF THIS ISSUE.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
THE SUBJECT VEHICLES (CHEVROLET TRAILBLAZER (EXT), GMC ENVOY (XL), AND OLDSMOBILE BRAVADA) ARE BUILT ON THE GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?FAMILY? DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).THE WINDSHIELD WIPER ASSEMBLY IS LOCATED INSIDE THE PLENUM AT THE BASE OF THE WINDSHIELD AND IS MOUNTED ON AN INCLINE APPROXIMATELY EQUAL TO THE RAKE OF THE WINDSHIELD.GM REPORTS THAT VEHICLES ARE SUBJECT TO A QUALITY ASSURANCE WATER TEST AT THE ASSEMBLY PLANT.THE TEST EXPOSES THE VEHICLES TO AN AMOUNT OF WATER THAT EXCEEDS THE PLENUM?S CAPABILITY TO DIVERT WATER AWAY FROM THE WIPER MODULE, ALLOWING WATER TO RISE TO A LEVEL THAT EXCEEDS THE HEIGHT OF THE WINDSHIELD WIPER MOTOR COVER VENT HOLE.WATER ENTERS THROUGH THE VENT HOLE THEN FLOWS DOWN TO THE BOTTOM OF THE MODULE AND POOLS CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.ON NOVEMBER 2, 2002 GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) THAT USES A POLYTETRAFLUOROETHYLENE MEMBRANE COVERED VENT HOLE TO CONTROL WATER INTRUSION.THERE ARE A TOTAL OF 1,172 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE, TWO VEHICLE CRASHES ALLEGEDLY CAUSED BY WINDSHIELD WIPER FAILURE, AND 43,219 WARRANTY CLAIMS FOR WINDSHIELD WIPER ASSEMBLY OR WIPER CONTROL MODULE REPLACEMENT ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-002) TO FURTHER STUDY THE SCOPE AND SAFETY CONSEQUENCES OF THIS ISSUE.
Visibility:windshield Wiper/washer:motor
THE SUBJECT VEHICLES (CHEVROLET TRAILBLAZER (EXT), GMC ENVOY (XL), AND OLDSMOBILE BRAVADA) ARE BUILT ON THE GMT360 AND GMT370 PLATFORMS AND WERE ORIGINALLY EQUIPPED WITH A WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?FAMILY? DESIGN MODULE (P/N 15171306 BASE, P/N 15171307 FOR VEHICLES EQUIPPED WITH RAINSENSE AUTOMATIC MOISTURE SENSITIVE WIPERS).THE WINDSHIELD WIPER ASSEMBLY IS LOCATED INSIDE THE PLENUM AT THE BASE OF THE WINDSHIELD AND IS MOUNTED ON AN INCLINE APPROXIMATELY EQUAL TO THE RAKE OF THE WINDSHIELD.GM REPORTS THAT VEHICLES ARE SUBJECT TO A QUALITY ASSURANCE WATER TEST AT THE ASSEMBLY PLANT.THE TEST EXPOSES THE VEHICLES TO AN AMOUNT OF WATER THAT EXCEEDS THE PLENUM?S CAPABILITY TO DIVERT WATER AWAY FROM THE WIPER MODULE, ALLOWING WATER TO RISE TO A LEVEL THAT EXCEEDS THE HEIGHT OF THE WINDSHIELD WIPER MOTOR COVER VENT HOLE.WATER ENTERS THROUGH THE VENT HOLE THEN FLOWS DOWN TO THE BOTTOM OF THE MODULE AND POOLS CAUSING THE ELECTRICAL COMPONENTS ON THE CONTROL CIRCUIT BOARD TO CORRODE AND SHORT OUT, THUS RENDERING THE WIPER MOTOR/MODULE INOPERATIVE.ON NOVEMBER 2, 2002 GM INTRODUCED INTO VEHICLE PRODUCTION A REDESIGNED WINDSHIELD WIPER ASSEMBLY REFERRED TO AS THE ?GLOBAL? DESIGN MODULE (P/N 15094704 BASE, P/N 15094705 FOR VEHICLES EQUIPPED WITH RAINSENSE) THAT USES A POLYTETRAFLUOROETHYLENE MEMBRANE COVERED VENT HOLE TO CONTROL WATER INTRUSION.THERE ARE A TOTAL OF 1,172 NON-DUPLICATIVE OWNER AND FIELD REPORTS ALLEGING WINDSHIELD WIPER FAILURE, TWO VEHICLE CRASHES ALLEGEDLY CAUSED BY WINDSHIELD WIPER FAILURE, AND 43,219 WARRANTY CLAIMS FOR WINDSHIELD WIPER ASSEMBLY OR WIPER CONTROL MODULE REPLACEMENT ON VEHICLES ORIGINALLY EQUIPPED WITH THE ?FAMILY? DESIGN MODULE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-002) TO FURTHER STUDY THE SCOPE AND SAFETY CONSEQUENCES OF THIS ISSUE.
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