NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
187 reports51,000 miles · Nov 16, 2010
Electrical System
TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 30 MPH THE INSTRUMENT PANEL CLUSTER FAILED TO FUNCTION PROPERLY. HE STATED THAT THE SPEEDOMETER AND FUEL GAUGES WOULD SHUT ON AND OFF AT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE …
Read full complaint
TL*THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING APPROXIMATELY 30 MPH THE INSTRUMENT PANEL CLUSTER FAILED TO FUNCTION PROPERLY. HE STATED THAT THE SPEEDOMETER AND FUEL GAUGES WOULD SHUT ON AND OFF AT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT REFERENCED RECALL 03V096000, ELECTRICAL SYSTEM WIRING, INTERIOR/UNDER DASH AND WAS ADVISED THAT THIS WAS FOR THE 2002 MODEL YEAR. THE VIN WAS UNAVAILABLE. THEN FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 55,000.
NHTSA ODI #10365942
97,000 miles · Oct 21, 2010
Exterior LightingVehicle Speed ControlCrash
2004 GMC ENVOY SLT- HEADLIGHTS GO OFF WITH NO WARNING AT NIGHT- HAPPENED ON A DARK ROAD, ALMOST WENT IN A DITCH- ALSO, SPEEDOMETER DOES NOT WORK. *TR
NHTSA ODI #10361575
Mileage unknown · Oct 4, 2010
VisibilityFire
THE WINDSHIELD WIPER PUMP THAT CAME WITH THE VEHICLE STARTED RUNNING CONTINUOUSLY AFTER WASHING THE WINDSHIELD. THE PUMP WOULD NOT SHUT OFF WHEN VEHICLE WAS SHUT OFF. AFTER A FEW MINUTES THE WASHER PUMP OVERHEATED ITSELF AND CAUSE A SMALL FIRE, I WAS LUCKY ENOUGH TO GET OUT QUICK. I REPLACED WITH A NEW WASHER PUMP AND IT STILL R…
Read full complaint
THE WINDSHIELD WIPER PUMP THAT CAME WITH THE VEHICLE STARTED RUNNING CONTINUOUSLY AFTER WASHING THE WINDSHIELD. THE PUMP WOULD NOT SHUT OFF WHEN VEHICLE WAS SHUT OFF. AFTER A FEW MINUTES THE WASHER PUMP OVERHEATED ITSELF AND CAUSE A SMALL FIRE, I WAS LUCKY ENOUGH TO GET OUT QUICK. I REPLACED WITH A NEW WASHER PUMP AND IT STILL RAN CONTINUOUSLY, I UNINSTALLED IMMEDIATELY...RIGHT NOW I HAVE NO WAY TO WASH MY WINDSHIELD AND THE BIGGER ISSUE IS THE FIRE THAT WE WERE LUCKY TO ESCAPE ANY MAJOR INCIDENT. *TR
NHTSA ODI #10358979
93,000 miles · Sep 22, 2010
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE SPEEDOMETER READ 35 MPH WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE. DIAGNOSTIC TESTING LOCATED FAILURE AT THE TRANSMISSION SHIFTER CABLE, WHICH WAS REPLACED.OTHER UNKNOWN PARTS WERE ALSO REPLACED.THE INSTRUMENTAL CONTROL PANEL SENSOR WAS REPLACED, BUT THE FAILURE …
Read full complaint
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE SPEEDOMETER READ 35 MPH WHILE DRIVING AT 70 MPH. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE. DIAGNOSTIC TESTING LOCATED FAILURE AT THE TRANSMISSION SHIFTER CABLE, WHICH WAS REPLACED.OTHER UNKNOWN PARTS WERE ALSO REPLACED.THE INSTRUMENTAL CONTROL PANEL SENSOR WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED, THE TRANSMISSION FAILED AGAIN. THE MANUFACTURER TOOK A REPORT, BUT THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 93,000.
NHTSA ODI #10356943
33,750 miles · Aug 31, 2010
Engine And Engine Cooling
WHILE DRIVING AT APPROXIMATELY 65 MPH ON THE 405 FREEWAY, THE A/C WAS TURNED ON AND THE ENGINE DIED. PREVIOUSLY ABOUT 3 DAYS EARLIER, WHILE STOPPED AT A TRAFFIC LIGHT, THE A/C WAS TURNED ON AND THE ENGINE DIED. FOLLOWING BOTH INCIDENTS, THE A/C WAS TURNED OFF AND THE ENGINE WAS RESTARTED WITHOUT FURTHER PROBLEM. *TR
NHTSA ODI #10353015
118,700 miles · Aug 27, 2010
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS TRAVELING 55 MPH WHEN AN UNKNOWN PART FRACTURED FROM UNDER THE VEHICLE, CAUSING THE CONTACT TO LOSE CONTROL. THE VEHICLE PROCEEDED TO ROLL OVER THREE TIMES INTO A DITCH. THE CONTACT AND ONE PASSENGER WERE ABLE TO CRAWL FROM THE VEHICLE FOLLOWING THE CRASH. THE CRASH SHATT…
Read full complaint
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS TRAVELING 55 MPH WHEN AN UNKNOWN PART FRACTURED FROM UNDER THE VEHICLE, CAUSING THE CONTACT TO LOSE CONTROL. THE VEHICLE PROCEEDED TO ROLL OVER THREE TIMES INTO A DITCH. THE CONTACT AND ONE PASSENGER WERE ABLE TO CRAWL FROM THE VEHICLE FOLLOWING THE CRASH. THE CRASH SHATTERED THE WINDSHIELD AND CAUSED SEVERAL INJURIES TO THE VEHICLE OCCUPANTS. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE POLICE STATED THAT THEY WERE SURPRISED THAT THE OCCUPANTS SURVIVED THE CRASH WITH THE FAILURE OF THE AIR BAGS AND THE CONDITION OF THE VEHICLE. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 118,700.
NHTSA ODI #10352332
126,224 miles · Aug 27, 2010
Fuel System, Gasoline
2004 ENVOY XL VIN [XXX] STARTED AS FUEL SMELL, NOW LEAKING IN THE AREA WHERE FUEL PUMP ATTACH'S TO TANK MILAGE 126224. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10352218
118,000 miles · Aug 13, 2010
Engine And Engine CoolingFuel System, Gasoline
2004 GMC ENVOY XUV DIES WHEN IN DRIVE AND STOPPED FOR STOP LIGHT, STOP SIGN, ETC. WHEN THE GAS IS APPLIED, THE CAR DIES AND I TIE UP TRAFFIC WHILE HAVING TO SHIFT TO PARK, RESTART THE ENGINE, AND THEN SHIFT TO DRIVE AND PROCEED THROUGH THE INTERSECTION. IT NEVER DIES WHILE DRIVING, ONLY AT A STOP. I HAVE HAD THIS CAR TO THE D…
Read full complaint
2004 GMC ENVOY XUV DIES WHEN IN DRIVE AND STOPPED FOR STOP LIGHT, STOP SIGN, ETC. WHEN THE GAS IS APPLIED, THE CAR DIES AND I TIE UP TRAFFIC WHILE HAVING TO SHIFT TO PARK, RESTART THE ENGINE, AND THEN SHIFT TO DRIVE AND PROCEED THROUGH THE INTERSECTION. IT NEVER DIES WHILE DRIVING, ONLY AT A STOP. I HAVE HAD THIS CAR TO THE DEALER NUMEROUS TIMES AND, BECAUSE THERE IS NO "CODE" , THEY DON'T KNOW WHAT TO DO TO FIX IT. THE CAR ALSO HAS A GAS TANK THAT IS CRACKED AT THE NECK AND CAUSES THE CHECK ENGINE LIGHT TO BE ON ALL THE TIME. THE DEALERSHIP ASSURES ME THAT THIS IS NOT A SAFETY CONCERN NOR DOES THE GAS TANK CRACK HAVE ANYTHING TO DO WITH THE ENGINE DYING. THERE IS NO GAS LEAK BUT AIR DOES GET INTO THE TANK CAUSING THE LIGHT TO STAY ON. THE THROTTLE BODY HAS BEEN CLEANED AND THE ENTIRE EMISSION SYSTEM HAS ALSO BEEN CHECKED AND NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS. DEALERSHIP ALSO SAYS THAT THE GAS TANK PROBLEM IS QUITE COMMON BUT THAT THERE IS NO RECALL..................WHY NOT?????? THE MAIN COMPUTER MODULE WAS REPLACED AND THIS HAS BEEN HAPPENING SINCE THEN. *TR
NHTSA ODI #10349262
81,000 miles · Aug 3, 2010
Engine And Engine Cooling
2004 GMC ENVOY 4.2 LITER ENGINE - DEFECTIVE EXHAUST MANIFOLD. NOTICED CASTING CRACK AT 81,000 MILES REPLACED COMPLETE MANIFOLD, 02 SENSOR, GASKETS AT 89,000 MILES. ACCORDING TO DEALER NO RECALL OR EXTENDED WARRANTY ON THIS PART THAT MANY OTHERS HAVE HAD CRACK. *TR
NHTSA ODI #10347067
88,000 miles · Jul 31, 2010
VisibilityInjury
AFTER STORING CARGO IN THE REAR OF MY 2004 GMC ENVOY XL, I REACHED FOR THE HANDLE ON THE TAILGATE TO CLOSE IT AND ONCE I STARTED TO PULL DOWN AN INCH OR TWO THE ENTIRE REAR WINDOW SHATTERED. THERE WAS NO WARNING OR CRACKS OR DAMAGE IN THE GLASS PRIOR TO THE INCIDENT. I WAS COVERED IN A SHOWER OF GLASS AND SHARDS WERE IN THE CAR,…
Read full complaint
AFTER STORING CARGO IN THE REAR OF MY 2004 GMC ENVOY XL, I REACHED FOR THE HANDLE ON THE TAILGATE TO CLOSE IT AND ONCE I STARTED TO PULL DOWN AN INCH OR TWO THE ENTIRE REAR WINDOW SHATTERED. THERE WAS NO WARNING OR CRACKS OR DAMAGE IN THE GLASS PRIOR TO THE INCIDENT. I WAS COVERED IN A SHOWER OF GLASS AND SHARDS WERE IN THE CAR, ON THE GROUND AND IN MY SKIN. I HAVE OWNED THE VEHICLE APPROX THREE YEARS AND IT CURRENTLY HAS 88K MI ON IT. THE ENTIRE REAR WINDOW NEEDS TO BE REPLACED. BASED ON MY RESEARCH I FEAR THIS MAY HAPPEN AGAIN WHICH WOULD BE HAZARDOUS TO ANYONE IN THE VICINITY. *TR
NHTSA ODI #10346530
NHTSA investigations
4RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
PE05006 · Turn Signal Failures
Opened Feb 4, 2005 · Closed May 6, 2005
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit; Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (3)
Exterior Lighting:turn Signal:flasher Unit
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
Illustration