Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
130–25K
2525–50K
4450–75K
2575–100K
26100–150K
12150K+
145 reports with mileage · 42 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel System, Gasoline. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports6 fire reports6 injury reports
What owners actually said
187 reports
84,000 miles · Oct 12, 2011
SeatsFire
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WHEN HE NOTICED A BURNING ODOR AND SAW SMOKE AND A SMALL FIRE COMING FROM THE FRONT PASSENGER SEAT. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO EXTINGUISH THE FIRE. UPON RESTARTING THE VEHICLE, THE CONTACT STATED THAT THE FRONT PASSEN…
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TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WHEN HE NOTICED A BURNING ODOR AND SAW SMOKE AND A SMALL FIRE COMING FROM THE FRONT PASSENGER SEAT. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO EXTINGUISH THE FIRE. UPON RESTARTING THE VEHICLE, THE CONTACT STATED THAT THE FRONT PASSENGER SEAT COULD NO LONGER BE ADJUSTED ELECTRONICALLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.
NHTSA ODI #10429937
Mileage unknown · Sep 9, 2011
Electrical System
THE SPEEDOMETER QUIT WORKING AROUND 40,000 MILES. CHECKED WITH DEALER AND FOUND OUT THERE IS NO RECALL AND IT WOULD COST AROUND $700 TO FIX. *TR
NHTSA ODI #10424548
42,000 miles · Aug 9, 2011
Electrical System
SPEEDOMETER WORKS SPORATICALLY. EVEN WHEN THE TRUCK IS STOPPED ITS READING THAT I'M DOING 50 MILES PER HOUR. 2004 GMC ENVOY. *TR
NHTSA ODI #10418185
105,400 miles · Jul 26, 2011
Visibility
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WERE DEFECTIVE AND WOULD NOT SHUT OFF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,400 AND THE CURRENT MILEAGE WAS 106,000.
NHTSA ODI #10415227
79,000 miles · Jul 8, 2011
Vehicle Speed Control
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE ATTEMPTED TO ACCELERATE FURTHER WHEN THE ACCELERATOR PEDAL DEPRESSED ALL THE WAY TO THE FLOOR. THE VEHICLE BEGAN TO SURGE FORWARD UNTIL BEING SHIFTED INTO NEUTRAL. THE VEHICLE WAS THEN STOPPED AND SHUT OFF. UPON RESTART, THE VEHICLE OPERA…
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TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, SHE ATTEMPTED TO ACCELERATE FURTHER WHEN THE ACCELERATOR PEDAL DEPRESSED ALL THE WAY TO THE FLOOR. THE VEHICLE BEGAN TO SURGE FORWARD UNTIL BEING SHIFTED INTO NEUTRAL. THE VEHICLE WAS THEN STOPPED AND SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 79,061. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10411496
95,000 miles · Jun 9, 2011
Fuel System, GasolineVehicle Speed Control
OWN A 2004 GMC ENVOY AND I HAVE PROBLEMS WITH THE FUEL GAUGE AND THE ODOMETER. THE FUEL GAUGE GOES PAST THE F LINE WHEN THE VEHICLE IS NOT ON FUEL. ALSO THE ODOMETER WILL STOP WORKING OR GET STUCK ON 10-15 MPH. HE HAPPENS OFTEN...EVERY OTHER DAY. I WAS TOLD THAT IT WOULD COST 1400 TO FIX AND A POSSIBILITY IT MAY NOT FIX THE PROB…
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OWN A 2004 GMC ENVOY AND I HAVE PROBLEMS WITH THE FUEL GAUGE AND THE ODOMETER. THE FUEL GAUGE GOES PAST THE F LINE WHEN THE VEHICLE IS NOT ON FUEL. ALSO THE ODOMETER WILL STOP WORKING OR GET STUCK ON 10-15 MPH. HE HAPPENS OFTEN...EVERY OTHER DAY. I WAS TOLD THAT IT WOULD COST 1400 TO FIX AND A POSSIBILITY IT MAY NOT FIX THE PROBLEM. *TR
NHTSA ODI #10405702
Mileage unknown · May 27, 2011
Electrical System
INSTRUMENT CLUSTER WAS REPAIRED BY A LOCAL REPAIR PERSON WHO'S BEEN MAKING A LIVING REPAIRING THESE GAUGES AND CLUSTERS FOR 10 YEARS NOW. MY GAUGES WOULD FLUCTUATE ALL OVER THE PLACE AND MY FUEL GAUGE TELLS ME I HAVE 100+ MILES LEFT IN THE TANK AND THEN I RUN OUT OF GAS. EVEN WITH THE GAUGES REPAIRED, I STILL HAVE A FAULTY FUE…
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INSTRUMENT CLUSTER WAS REPAIRED BY A LOCAL REPAIR PERSON WHO'S BEEN MAKING A LIVING REPAIRING THESE GAUGES AND CLUSTERS FOR 10 YEARS NOW. MY GAUGES WOULD FLUCTUATE ALL OVER THE PLACE AND MY FUEL GAUGE TELLS ME I HAVE 100+ MILES LEFT IN THE TANK AND THEN I RUN OUT OF GAS. EVEN WITH THE GAUGES REPAIRED, I STILL HAVE A FAULTY FUEL SENDING UNIT OR SOMETHING THAT HAS MY "ESTIMATED MILEAGE TO EMPTY" ALL OVER THE BOARD. IT SHOWS ME AT 85 MILES TO EMPTY WHEN I PARK IT, BUT START IT BACK UP AND IT GOES TO 140, OR SOMETIMES TIPS ME OFF THAT IT'S ACTUALLY LOW ON FUEL. I'M FRUSTRATED, CAN'T SEEM TO GET ANY STRAIGHT ANSWERS FROM ANYONE. *TR
NHTSA ODI #10403599
69,400 miles · May 22, 2011
Latches/locks/linkages
2004 GMC ENVOY XL, REAR PASSENGER DOOR LATCH FAILS TO ENGAGE PREVENTING DOOR FROM STAYING CLOSED. *TR
NHTSA ODI #10402330
Mileage unknown · May 5, 2011
Electrical SystemFuel System, Gasoline
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE FUEL GAUGE AND SPEEDOMETER WOULD FLUCTUATE ABNORMALLY WHEN DRIVING OVER 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE DETERMINE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. UPDATED 06/17/11*LJ UPDATED 06/27/11
NHTSA ODI #10399204
84,000 miles · May 5, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AS THE FUEL GAGE DISPLAYED AN INCORRECT READING. THE FAILURE RECURRED AT ANY TIME. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE FUEL TANK YET THE FAILURE CONTINUED TO RECUR. A COMPLAINT WAS FILED WITH THE MANUFACTU…
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TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AS THE FUEL GAGE DISPLAYED AN INCORRECT READING. THE FAILURE RECURRED AT ANY TIME. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE FUEL TANK YET THE FAILURE CONTINUED TO RECUR. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FUEL TANK BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 84,000.
ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.
Consequence & remedy
Consequence: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (3)
Exterior Lighting:turn Signal:flasher Unit
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
2004 GMC Envoy Xl Problems, Complaints & Recalls | Skip That Year
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