LONG TERM PROBLEM WITH THE INSTRUMENT CLUSTER THAT GREW MUCH WORSE AT THE BEGINNING OF THIS YEAR. I'M THE ORIGINAL OWNER AND THE VEHICLE CURRENTLY HAS LESS THAN 88K MILES ON IT. BACK IN 2010 THE TACHOMETER STOPPED FUNCTIONING PROPERLY. AT IDLE, IT WAS READING 5000-6000 RPM. KEPT WATCHING THE TACH OVER MONTHS AND IT WAS ALL…
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LONG TERM PROBLEM WITH THE INSTRUMENT CLUSTER THAT GREW MUCH WORSE AT THE BEGINNING OF THIS YEAR. I'M THE ORIGINAL OWNER AND THE VEHICLE CURRENTLY HAS LESS THAN 88K MILES ON IT. BACK IN 2010 THE TACHOMETER STOPPED FUNCTIONING PROPERLY. AT IDLE, IT WAS READING 5000-6000 RPM. KEPT WATCHING THE TACH OVER MONTHS AND IT WAS ALL OVER THE PLACE UNTIL THE NEEDLE FINALLY RESTED AT THE 6 O'CLOCK POSITION. WASN'T A BIG DEAL. EARLY THIS YEAR (2013), OTHER GAUGES STARTED READING IMPROPERLY. ONE BY ONE THE OIL PRESSURE, SPEEDOMETER, AND FUEL GAUGE ALL WENT HAYWIRE, SHOWING READINGS OUTSIDE OF THEIR RANGE. THE ONLY TWO FUNCTIONAL GAUGES LEFT WERE VOLTAGE AND COOLANT TEMPERATURE WHEN I HAD THE ENTIRE INSTRUMENT CLUSTER REPLACED BACK IN MARCH THE CLUSTER IS A COMMON PROBLEM. THERE'S A THREAD AT EDMUNDS.COM WITH OVER 500 POSTS RELATED TO IT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?14@@.F17BA01/0 DIDN'T HAPPEN TO ME BECAUSE I WAS WATCHING ALL THE GAUGES CLOSELY, BUT I'D HATE TO SEE SOMEONE RUN OUT OF GAS IN THE MIDDLE OF NOWHERE BECAUSE OF A FAULTY FUEL GAUGE. *TR
NHTSA ODI #10535427
Mileage unknown · Jul 18, 2012
Electrical SystemExterior Lighting
I PURCHASED THIS VEHICLE 10 MONTHS AGO AND HAVE TO REPLACE THE HEADLIGHTS 9 SEPERATE TIMES NOT INCLUDING THE BRAKE LIGHTS 5 TIMES. AFTER THE 3RD TIME THE MAN AT THE AUTO PARTS STORE STATED THIS IS A KNOWN PROBLEM WITH GMC> THE LIGHTS GET TOO HOT AND BURN UP THE BULB AND THE CONNECTORS. I HAVE HAD 2 BUY NOW 4 RABBITS CONNECTORS A…
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I PURCHASED THIS VEHICLE 10 MONTHS AGO AND HAVE TO REPLACE THE HEADLIGHTS 9 SEPERATE TIMES NOT INCLUDING THE BRAKE LIGHTS 5 TIMES. AFTER THE 3RD TIME THE MAN AT THE AUTO PARTS STORE STATED THIS IS A KNOWN PROBLEM WITH GMC> THE LIGHTS GET TOO HOT AND BURN UP THE BULB AND THE CONNECTORS. I HAVE HAD 2 BUY NOW 4 RABBITS CONNECTORS AND THEY MAKE THE BULB LAST A LITTLE LONGER BUT THE EXSPENSE IS SAD. IF THIS IS A KNOWN PROBLEM AND IT IS POSTED ALL OVER THE INTERENT FROM CUSTOMERS WITH THE SAME ISSUES WHY HAS NOT RECALL BEEM PLACED FOR THESE LIGHTS. IF IT IS HEATING HOT ENOUGH TO MELT A CONNECTOR THAT IS A FIRE HAZARD AND NEEDS TO BE RECALLED. NOW MY SPEEDOMETER STOPED WORKING AND TO MY SURPRISE I WASS ADVISED THIS ALSO A COMMON GMC PROBLEM WITH THE CLUSTER REPAIR BEING REQUIRED TO FIX IT.
NHTSA ODI #10466431
94,000 miles · Mar 20, 2012
Electrical System
SPEEDOMETER AND TACHOMETER QUIT WORKING. *KB
NHTSA ODI #10452444
Mileage unknown · Jan 4, 2012
Electrical System
THE SPEEDOMETER ON MY 2004 ENVOY XL BEGAN ACTING ERRATICALLY ( GOING FROM 0 TO 120 ) A EARLIER 2011 AND CONTINUES. THE GAS GAUGE DOES NOT REGISTER PROPERLY EITHER. THE DEALER WANTED TO CHANGE MY SPEEDOMETER FIRST TO SEE IF THIS WOULD FIX BOTH PROBLEMS (OVER $600.00 IN COST) AND IF THAT DIDN'T FIX IT, THEN THEY WOULD HAVE TO CH…
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THE SPEEDOMETER ON MY 2004 ENVOY XL BEGAN ACTING ERRATICALLY ( GOING FROM 0 TO 120 ) A EARLIER 2011 AND CONTINUES. THE GAS GAUGE DOES NOT REGISTER PROPERLY EITHER. THE DEALER WANTED TO CHANGE MY SPEEDOMETER FIRST TO SEE IF THIS WOULD FIX BOTH PROBLEMS (OVER $600.00 IN COST) AND IF THAT DIDN'T FIX IT, THEN THEY WOULD HAVE TO CHANGE A MODULE IN THE FUEL TANK (ANOTHER $600.00 IN COST). MY RESEARCH ON THE INTERNET INDICATES THIS IS A FAULTY PART AND NEEDS TO BE RECALL. I'VE READ DIFFERENT MAKES OF GMC AND MILEAGE HAVE COMPLAINED ABOUT THIS ISSUE. *TR
NHTSA ODI #10442359
Mileage unknown · Oct 25, 2011
Electrical System
THE CLUSTER INSTRUMENT PANEL FLASHES ON AND OFF GUAGES ARE ALL INCORRECT FROM TIME TO TIME AND DO NOT WORK SOME TIMES. *TT
NHTSA ODI #10432715
Mileage unknown · Sep 9, 2011
Electrical System
THE SPEEDOMETER QUIT WORKING AROUND 40,000 MILES. CHECKED WITH DEALER AND FOUND OUT THERE IS NO RECALL AND IT WOULD COST AROUND $700 TO FIX. *TR
NHTSA ODI #10424548
42,000 miles · Aug 9, 2011
Electrical System
SPEEDOMETER WORKS SPORATICALLY. EVEN WHEN THE TRUCK IS STOPPED ITS READING THAT I'M DOING 50 MILES PER HOUR. 2004 GMC ENVOY. *TR
NHTSA ODI #10418185
Mileage unknown · May 27, 2011
Electrical System
INSTRUMENT CLUSTER WAS REPAIRED BY A LOCAL REPAIR PERSON WHO'S BEEN MAKING A LIVING REPAIRING THESE GAUGES AND CLUSTERS FOR 10 YEARS NOW. MY GAUGES WOULD FLUCTUATE ALL OVER THE PLACE AND MY FUEL GAUGE TELLS ME I HAVE 100+ MILES LEFT IN THE TANK AND THEN I RUN OUT OF GAS. EVEN WITH THE GAUGES REPAIRED, I STILL HAVE A FAULTY FUE…
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INSTRUMENT CLUSTER WAS REPAIRED BY A LOCAL REPAIR PERSON WHO'S BEEN MAKING A LIVING REPAIRING THESE GAUGES AND CLUSTERS FOR 10 YEARS NOW. MY GAUGES WOULD FLUCTUATE ALL OVER THE PLACE AND MY FUEL GAUGE TELLS ME I HAVE 100+ MILES LEFT IN THE TANK AND THEN I RUN OUT OF GAS. EVEN WITH THE GAUGES REPAIRED, I STILL HAVE A FAULTY FUEL SENDING UNIT OR SOMETHING THAT HAS MY "ESTIMATED MILEAGE TO EMPTY" ALL OVER THE BOARD. IT SHOWS ME AT 85 MILES TO EMPTY WHEN I PARK IT, BUT START IT BACK UP AND IT GOES TO 140, OR SOMETIMES TIPS ME OFF THAT IT'S ACTUALLY LOW ON FUEL. I'M FRUSTRATED, CAN'T SEEM TO GET ANY STRAIGHT ANSWERS FROM ANYONE. *TR
NHTSA ODI #10403599
Mileage unknown · May 5, 2011
Electrical SystemFuel System, Gasoline
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE FUEL GAUGE AND SPEEDOMETER WOULD FLUCTUATE ABNORMALLY WHEN DRIVING OVER 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE DETERMINE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. UPDATED 06/17/11*LJ UPDATED 06/27/11
NHTSA ODI #10399204
45,000 miles · Mar 2, 2011
Electrical System
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE AND WORKED INTERMITTENTLY. HE WAS UNABLE TO DETERMINE HOW FAST HE WAS TRAVELING AND HOW MUCH GASOLINE WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER OFFERED NO…
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TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE AND WORKED INTERMITTENTLY. HE WAS UNABLE TO DETERMINE HOW FAST HE WAS TRAVELING AND HOW MUCH GASOLINE WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 60,000 AND THE FAILURE MILEAGE WAS 45,000.
ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.
Consequence & remedy
Consequence: AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (3)
Exterior Lighting:turn Signal:flasher Unit
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
2004 GMC Envoy Xl Problems, Complaints & Recalls | Skip That Year
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