2004 GMC Envoy 360

TL* THE CONTACT OWNS A 2004 GMC ENVOY 360. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR; HOWEVER, THERE WAS NO FUEL LEAKING. THE ODOR WAS MORE PUNGENT WHEN THERE WAS A FULL TANK OF FUEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT NHTSA ADVISED THAT THE VEHICLE WOULD BE SAFE TO DRIVE AS LONG AS THERE WAS A HALF TANK OF FUEL. THE CONTACT WANTED THE DEALER TO VERIFY THAT THE VEHICLE WAS SAFE, BUT THE DEALER WAS UNABLE TO PROVIDE DOCUMENTATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN SERVICE BULLETIN NUMBER: 14423B, WHICH INDICATED THAT THE REPAIR WOULD BE HANDLED AS A RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE PART FOR THE REPAIR WAS ON BACK ORDER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 131,861. ...UPDATED 04/26/16 *BF

RECEIVED A LETTER IN NOVEMBER OF 2015 INFORMING ME THAT MY CAR (INCLUDED MY SPECIFIC VIN NUMBER, NOT JUST MAKE, MODEL AND YEAR) IS PART OF AN EXTENDED 15 YEAR/150,000 MILE GM SPECIAL COVERAGE PROGRAM, 14423. DURING THE LAST TWO YEARS, MY SERVICE ENGINE LIGHT WENT ON AND OFF REGULARLY, AND I HAD ALMOST $5,000 OF EMISSIONS WORK DONE TO MY CAR WHICH AT 12 PLUS YEARS ONLY HAS 73,000 PLUS MILES ON IT. BACK IN 2012,I WAS UNABLE TO PASS INSPECTION ON MY CAR BECAUSE MY SERVICE ENGINE LIGHT WAS ON (02/2012) AND BROUGHT MY CAR TO MY MECHANIC. SOMETHING UNDER MY CAR MELTED (SAID IN SERVICE RECEIPT) AND COST ME $343.00 TO REPAIR. A WEEK LATER, THE SERVICE ENGINE LIGHT WAS ON AGAIN AND I TOOK MY CAR TO KERBECKS GMC IN ATLANTIC CITY, NJ. SERVICE MANAGER SAID MY CAR WAS NO LONGER COVERED, BUT I CALLED GM AND THEY SAID OTHERWISE. BROUGHT CAR BACK TO DEALER AND AFTER LONG ARGUMENT, IT WAS SUPPOSEDLY REPAIRED. RECEIPT DOESN'T STATE CAUSE OR WORK DONE. NOW I BROUGHT CAR BACK TO KERBECK AS THE SMELL OF GAS IN MY CAR IS PUNGENT. THEY SAID MY CAR HAD A CRACK IN MY FUEL TANK, COVERED UNDER 14423 AND SAID GM WOULD NOT ALLOW ME TO DRIVE IT AS A FIRE COULD OCCUR. ERBECK GAVE ME A LOANER FOR TWO WEEKS ON 12/31/20015. PART IS ON BACKORDER. GM TOOK MY CAR AWAY FROM ME ON 1/16/2016 AND SAID THEY WOULDN'T PROVIDE ME WITH A LOANER ANYMORE. I HAVE BEEN WITHOUT A CAR SINCE THE 14TH OF JANUARY, LIVE ALONE, AND HAVE NO MEANS OF GETTING AROUND. I CAN'T AFFORD A RENTAL. OPENED CASE WITH GM, CASE # 8-1759699353 WITH A WOMAN NAMED CARMEN WHO SAID IT WOULD TAKE OVER A MONTH AT BEST TO GET THE BACKORDERED PART IN. I NEED A LOANER AND A WAY TO GET AROUND. THE SERVICE MANAGER BOB INFORMED ME THAT MY CAR WAS TOO DANGEROUS TO DRIVE AND SO DID GM. WHY DID THEY TAKE MY LOANER AWAY LEAVING ME STRANDED ALONE AT 62 YEARS OLD. PLEASE HELP ME.

CHECK ENGINE LIGHT CAME ON. HAD AUTO PARTS STORE CHECK IT AND SAID COULD BE THE FUEL CAP. PUT NEW FUEL CAP ON AND AFTER A WHILE THE LIGHT CAME BACK ON. I LOOKED UNDER THE VEHICLE BUT SAW NOTHING OUT OF THE ORDINARY. THE LIGHT WOULD GO OFF FOR A WHILE THEN BACK ON. I BOUGHT A SECOND FUEL CAP. HAD SAME RESULTS. NOW AFTER AN INTERNET SEARCH I FIND OUT THE FUEL TANKS CAN LEAK AROUND THE FILLER SPOUT ON THE TANK. I LOOKED AT MINE AND IT WAS SEEPING. BUT GM. WEBSITE SAYS THERE IS NO RECALL FOR MY VEHICLE. *TR

MY 2004 GMC ENVOY HAS 90,000 MILES AND THE HEADLIGHTS AND TAIL LIGHTS KEEP FLICKERING WHEN I START IT. AND WHEN DRIVING DOWN THE ROAD THEY FLICKER. THE GAUGES ON THE DASH FOR THE CHARGING SYSTEM GOES UP AND DOWN. I HAVE HAD IT TO A CHEVY DEALER 4 TIMES KNOW, FIRST TIME THEY TOLD ME THE THROTTLE BODY NEEDED CLEANED. THEY DID IT. PICKED IT UP AND THEN IT WAS JUST AS BAD. TOOK IT BACK AND THEY RAN TEST AND SAID IT HAS TO DO WITH A PLUG FOR THE SECONDARY AIR INJECTION SYSTEM. THEY REPLACED IT. STILL DOING IT. THEY TOLD ME THERE IS NO FIX FOR THE PROBLEM KNOW THEY TELL ME MY SECONDARY AIR PUMP AIR IS BAD AND NEEDS REPLACED. THERE HAS TO BE A FIX FOR THIS PROBLEM. I CANT SPEND MONEY THAT DON'T FIX THE PROBLEM I AFRAID TO DRIVE IT AT NIGHT.GOING DOWN MY DRIVEWAY THE LIGHTS WENT ALL THE WAY OUT AND BACK ON. ANYTHING YOU CAN DO OR TELL ME WHAT I CAN DO WILL HELP. THANK YOU *TR