2017 GMC Canyon

The contact owns a 2017 GMC Canyon. The contact stated that while driving at an undisclosed speed, the steering wheel became firm and difficult to maneuver. The power steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 35,400.

TL* THE CONTACT OWNS A 2017 GMC CANYON. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CRAIN BUICK GMC OF CONWAY (710 S. AMITY RD, CONWAY, AR 72032, (501) 436-4781) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING GEAR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,564.*DT

WE HAVE A 2017 GMC CANYON DIESEL WITH 56570 MILES ON IT. WHILE WE WERE DRIVING DOWN THE STREET (IT WAS RAINING) GOING ABOUT 30 MILES AN HOUR AND ALL OF THE SUDDEN THE "SERVICE STABILITRAK" CENSOR CAME ON AM IT INSTANTLY PUT THE BRAKE ON. WE TURNED THE TRUCK ON AND OFF. OVER AND OVER LETTING IT SIT FOR MORE THAT A MINUTE COMPLETELY AND STILL NOTHING....WE WERE DOWN THE STREET FROM OUR HOUSE AND MY HUSBAND HAD TO PUSH IT HOME. THIS COULD HAVE BEEN SUCH A DANGEROUS SITUATION 😳 THERE HAPPENED TO BE NO ONE BEHIND US BUT IT WAS SO ABRUPT THAT IF WE DID THEY MOST DEFINITELY WOULDN'T HAVE HAD TIME TO STOP AND CRASHED RIGHT INTO US. I WILL BE CALLING GMC IN THE MORNING BUT WE WERE DEFINITELY GRATEFUL WE MADE IT HOME SAFELY THOUGH PUSHING A TRUCK THROUGH THE RAIN UP HILL WAS NOT FUN FOR MY HUSBAND. WE HAVE READ UP ON THIS AND WAS COMPLETELY SURPRISED HOW MANY PEOPLE HAVE HAD THIS SAME PROBLEM. YOU DEFINITELY SHOULD HAVE SOMETHING PUT OUT FOR THIS LETTING PEOPLE KNOW....THIS IS CRAZY GM HAS EITHER BASICALLY IGNORED THIS OR SIMPLY DOES NOT CARE FOR SAFETY. I ABSOLUTELY LOVE MY TRUCK BUT THIS TRULY DISAPPOINTS ME I HOPE WE ARE NOT PUT IN THE SAME SITUATION AS ALL THESE OTHER FOLKS WHO WERE PUT THROUGH THE RINGER WITH NO RESULT FOR THIS ISSUE!

TRUCK WAS IN MOTION ON THE HIGHWAY TRAVELLING AT 110 KM/HR WHEN THE POWER ASSISTED POWER STEERING WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL FUNCTIONALITY TO STEER THE VEHICLE. I PULLED OVER TO THE HIGHWAY SHOULDER AND SHUT THE VEHICLE OFF. I WAITED TWO MINUTES AND THEN STARTED THE VEHICLE . THE WARNING LIGHT WAS STILL VISIBLE, BUT THE POWER ASSISTED STEERING WAS WORKING INTERMITTENTLY. I TOOK THE VEHICLE TO THE DEALER FOR INSPECTION.

WITH THE VEHICLE IN PARK AND THE STEERING LOCKED AND THE KEY REMOVED. PUT THE KEY IN THE IGNITION AND IT WILL NOT TURN. SO IMMEDIATELY YOU THINK THE STEERING MUST BE TURNED SHARP EITHER ONE WAY OR THE OTHER AND A LITTLE PRESSURE OR JIGGLE WOULD LOOSEN IT. NOPE. IN FACT, THE WHEELS ARE POINTING STRAIGHT AHEAD. SO NEXT, ONE WOULD THINK IT MUST BE THE GEAR SHIFTER SAFETY WITCH MUST BE THE ISSUE AND A LITTLE JIGGLE OF IT SHOULD ALLOW YOU TO TURN THAT KEY. NOPE. SO, LET'S GET LOTS OF HELP AND HAVE SOMEONE JIGGLE THE WHEEL, WHILE ANOTHER JIGGLES THE GEAR SHIFTER AND STILL ANOTHER TRIES TO TURN THE KEY. NOPE. A BRIEF SEARCH OF THE INTERWEBS TELLS YOU THIS IS A PROBLEM OTHER HAVE EXPERIENCED. NOT A PROBLEM YOU WOULD EXPECT ON A NEW VEHICLE, BUT LET'S FACE IT, GM IS NOTORIOUS FOR STEERING COLUMN ISSUES. AND THE DEALER WANTS A GRAND TO FIX IT'BUT THEY DON'T KNOW WHAT THE PROBLEM IS EITHER. *TR

IT WAS A COLD DRY MORNING, WARMED TRUCK UP FOR @ 10 MIN AND THEN DROVE @ 30 MINS. SHUT TRUCK OFF FOR ABOUT 2 HOURS. STARTED TRUCK AND LET IT WARM UP FOR @ 10 MINUTES AS USUAL. WHEN I STARTED TO DRIVE AND NOTICED STEERING WAS ALMOST IMPOSSIBLE TO DRIVE. NOTICED WARNING ON DASH THAT STATED SERVICE POWER STEERING, DRIVE CAREFULLY. CALLED LOCAL DEALER TO SCHEDULE APPOINTMENT. MILES ON TRUCK 1800.