2015 GMC Canyon

At a speed of around 35 mph the power steering assist went out and it was very difficult to steer the truck. The service power steering sign appeared with the traction control light on. I drove slow to a house 2 miles away and steering was difficult all the way. I shut the truck off and checked for a broken belt or hose leak and both were OK . Started truck back up and all was normal. I saw a recall for similar problem for other 2015 GMC Caynons but not mine. It would have been very difficult to steer away from a dangerous situation if I had needed to.

While driving, a warning message appears in my dash and then the power steering immediately becomes inoperable. The traction control warning also appears in the instrument panel. Found that turning it off and on on would reset it but it’s now a constant warning message. I took the truck to a local dealership with no resolve. They claim there is a recall on the year/make/model for my vehicle but that my trucks VIN “doesn’t qualify “. (Recall N202325410). I don’t understand why I am excluded from a safety recall. The dealership did a diagnostic test and a test drive but at the time the PS was working properly so they dismissed me. Fast forward a few more days and the PS goes again, this time I take it straight back to the dealership, issue active. Again, they scan the truck and proceed to tell me they can’t help me. No explanation about codes they were getting, no offers to assist in any way. I then went home and haven’t driven my truck since, disgusted knowing I had to drive home SUPER careful so not to have any accidents. I use my truck to haul my camper. First it’s pretty alarming while driving down the interstate at 70mph and you lose steering. Second, I’m missing some of the best fall camping opportunities due to a non working truck that should be fixed per a manufacture recall. I’m just looking for an explanation and some help.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at slow speeds, the power steering became inoperable. The steering wheel was difficult to turn. The power stabilizing, drive safely message was displayed. The contact restarted the vehicle and the power steering operated as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 21V213000 (Steering). The approximate failure mileage was 135,000.

Power steering assist failed several times over a course of a week, both city and highway speeds. Took vehicle to dealer and was told there's no recall associated with my vehicle's VIN, wants to schedule a diagnostic inspection for $170, and see if tte technician can find any issues with tge electrical power steering assist. I found a recall on this very issue, but according to the GM dealer service department it doesn't apply to my VIN. I believe my VIN is affected by this recall.

The truck will lose power steering and power down. Several codes will come on. When I started researching this problem, I noticed that there is a recall that was put out for this very same problem but my vehicle is not listed as eligible for this recall. I don't understand why it would not be eligible. Can someone please let me know?

Without any warning, loss of power steering and the stabilitrak light comes on. This happens going 5 mph in a parking lot or 65 mph on the freeway. Causing loss of power steering making it hard to control the truck. I see there has been recalls on the power steering issues but my truck falls just outside the window. I feel that this recall should be for all trucks that have the issue, major safety issue when traveling with kids in the truck.

The contact's customer owns a 2015 GMC Canyon. The contact stated that while driving at an undetermined speed, they noticed smoke emerging from the engine compartment. There was an abnormal popping noise detected and the vehicle caught fire. There were no warning indicator lights illuminated. There were no reported injuries. The fire department extinguished the fire. It was unknown if the vehicle was towed or whether a police report was filed. The local dealer was not contacted. The vehicle was diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 110,407.