1997 GMC C/K Pickup

SIR OR MA'AM, I BOUGHT A 1997 GMC SIERRA C/K SERIES 1500 PICKUP IN 1999. RECENTLY WHILE DRIVING IN THE RAIN MY WINDSHIELD WIPER BECAME INOPERATIVE. THIS HAS HAPPENED SEVERAL TIMES AND SEEMS TO FIX ITSELF AFTER THEY DRY OUT. I RESEARCHED THIS PROBLEM ON THE INTERNET AND HAVE FOUND THAT GMC RECALL HUNDREDS OF THOUSANDS OF ITS VEHICLES FOR THIS EXACT SAME PROBLEM. I CONTACT GMC AND THEY SAY THAT MY VEHICLE HAS NOT BEEN RECALLED FOR THIS PROBLEM WHEN I KNOW IT IS A FACTORY DEFECT AND A SEVERE SAFETY PROBLEM BECAUSE THE DRIVER HAS NO VISIBILITY, WHILE RAINING, WHEN THIS HAPPENS. HERE IS THE INFORMATION FOR MY VEHICLE: 1997 GMC SIERRA C/K1500 PICKUP I THINK GMC SHOULD REPAIR THIS BEFRE I HAVE AN ACCIDENT AND POSSIBLY SERIOUSLY INJURE SOMEONE. THANKS ROBERT JONES. *TR

WINDSHIELD WIPER CIRCUIT BOARD AND COVER RECALLED DUE TO DEFECTIVE - BOARD DEVELOPED CRACKS WHICH WOULD CAUSE THE WIPERS TO NOT WORK. GMC ISSUED A RECALL OF WHICH I DID NOT RECEIVE A NOTICE. WHEN THE DEALER WAS CONTACTED REGARDING REPAIRS, I WAS TOLD THAT THE RECALL HAD EXPIRED?, AND THAT GMC WOULD NO LONGER REPLACE THE DEFECTIVE PART AT NO CHARGE TO THE CUSTOMER. I HAD THE REPAIR WORK DONE AT MY EXPENSE. *TR

WE HAVE A 1997 GMC Z71 4 WHEEL DRIVE . THE STEERING GRABS AND JERKS WHEN ACCELERATING, FOR EXAMPLE WHEN ENTERING A CURVE AS YOU SPEED UP TO MAKE THE CURVE THE STEERING WILL JERK THE DRIVER'S HAND AND ARM . THE VEHICLE HAS DONE THIS FOR SOMETIMES. I HAVE SEEN FROM YOUR WEB SITE THERE HAS BEEN AN INVESTIGATION BEFORE. MY SISTER HAD A SUBURBAN THE SAME YEAR MODEL THAT DID THE SAMETHING. *AK

ANTILOCK BRAKES ACTIVATE WHEN STOPPING ON DRY PAVEMENT, SIGNIFICANTLY INCREASING THE STOPPING DISTANCE. REPAIR WAS MADE AT MY COST SEVERAL YEARS AGO. PROBLEM RECURRED AFTER ABOUT 2 YEARS. DEALER WHO MADE THE FIRST REPAIR SAID THIS IS A PROBLEM WITH CORROSION ON THE ANTI-LOCK SENSOR. GM CUSTOMER SERVICE RECENTLY SAID THAT THIS IS A RECALL ITEM FOR THE SAME MODEL TRUCK, BUT STARING WITH 1998 TRUCKS, NOT 1997. MY 1997 HAS LESS THAN 40,000 MILES ON IT. I FEEL THIS IS A SIGNIFICANT SAFETY DEFECT, AND GMC SHOULD BE FORCED TO RECALL. IT IS ONLY BE MY DILIGENCE THAT THERE HAS NOT BEEN AN ACCIDENT. GMC SUGGESTED I SUBMIT A COMPLAINT TO YOU. *NM

APPROXIMATELY A YEAR AND A HALF AGO MY WINDSHIELD WIPERS WOULD STOP FUNCTIONING AT TIMES DURING OPERATION. ACCORDING TO YOUR WEBSITE THIS PROBLEM WAS SUPPOSED TO BE RECALLED UNDER RECALL #03V159000 OR GM RECALL 03023. BUT AFTER CHECKING MY VIN A DEALER AND THE MANUFACTURER CONTEND THAT ALTHOUGH SOME VEHICLES WERE RECALLED FOR THIS PROBLEM, MINE AND SOME OTHERS WERE ONLY SUPPOSED TO BE (I NEVER RECEIVED ANY SUCH NOTIFICATION) RECEIVE "SPECIAL NOTIFICATION" OF THIS POTENTIAL HAZARD. MY CONCERN IS HOW COULD THIS POSSIBLY BE ANY MORE RISK FOR ONE VEHICLE THAN ANOTHER THAT WOULD ALLOW FOR THE DISPARITY IN THE LEVEL OF MANUFACTURER RESPONSIBILITY. *JB

I OWN A 1997 GMC SIERRA EXTENDED CAB PICKUP (GMC K15), [XXX]. MY PROBLEM IS FAILURE OF THE WINDSHIELD WIPER MOTOR. THE NHTSA HAS A CAMPAIGN# 03V-159 WHICH WAS SUBJECT TO A RENOTIFICATION RECALL EARLIER IN 2005. UPON CHECKING WITH GMC I WAS TOLD THAT THE RECALL DID NOT APPLY TO MY VEHICLE EVEN THOUGH MANY OTHER 1997 GMC PICKUPS AND SUVS WERE SUBJECT TO THE RECALL. I EXPLAINED THAT I RECEIVED A RECALL EARLIER IN 2003, WHICH I STILL HAVE, THAT ALLOWED FOR A RECALL. AT THAT TIME I DID NOT HAVE THE MOTOR REPLACED BECAUSE I WAS NOT EXPERIENCING PROBLEMS. AFTER THE 2003 RECALL PERIOD HAD CLOSED I BEGAN HAVING THE MOTOR FAILURE AND WAS TOLD IT WAS TOO LATE. I DON'T UNDERSTAND WHY THE RENOTIFICATION SHOULD NOT APPLY TO MY VEHICLE NOW SINCE MY VEHICLE WAS IDENTIFIED IN THE EARLIER RECALL IN 2003. I CONTINUE TO HAVE WIPER MOTOR PROBLEMS WHICH OCCUR MOSTLY WHEN IT RAINS. THIS IS A SERIOUS SAFETY HAZARD AND AN ADMITTED DEFECT BY GMC. THANK YOU FOR YOUR ASSISTANCE. PLEASE REPLY TO MY EMAIL WITH YOUR RESPONSE. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)