2018 GMC Acadia

TL* THE CONTACT OWNS A 2018 GMC ACADIA. WHEN PLACING THE VEHICLE INTO PARK, "ACTION REQUIRED, SHIFT TO PARK" APPEARED AND A WARNING CHIME SOUNDED. WHEN THE VEHICLE WAS PLACED INTO PARK AND SHUT OFF, THE BEEPING NOISE CONTINUED. UPON STARTING THE VEHICLE, THE WARNING NOISE AND INDICATOR TURNED OFF AND THE VEHICLE OPERATED NORMALLY. BUDD BAER AUTO (71 MURTLAND AVE, WASHINGTON, PA 15301, 724-914-6670) WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE SERVICED. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT GUARANTEE THAT THE PART WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

'SHIFT TO PARK' ERROR MESSAGE IS SHOWING WHEN MY VEHICLE IS ALREADY IN PARK AND I'M TRYING TO TURN THE VEHICLE OFF. I PURCHASED THIS VEHICLE LESS THAN A MONTH AGO AND IT CURRENTLY HAS 33K MILES ON IT. I'VE HAD TO TURN THE VEHICLE BACK ON SEVERAL TIMES TO GET THIS ERROR TO GO AWAY. WHEN THE MESSAGE FLASHES I'VE EVEN EXPERIENCED THE VEHICLE ROLLING INDICATING IT IS IN FACT NOT IN PARK ALTHOUGH THE SHIFTER IS IN PARK POSITION. THIS NEEDS TO BE RECALLED IMMEDIATELY AND I WILL ALSO BE CONSULTING AN ATTORNEY AS THIS IS A KNOWN ISSUE WITH NO CLEAR FIX (MANY PEOPLE WHO HAVE HAD THE SHIFTER REPLACED ARE HAVING THE SAME PROBLEMS AGAIN) AND THE PART THAT NEEDS TO BE REPLACED IS ON BACKORDER. PEOPLE'S VEHICLES LITERALLY CANNOT TURN OFF RESULTING IN BATTERIES DYING AMONG THE VERY OBVIOUS SAFETY CONCERNS. HOW IS THIS LEGAL?

SHIFT TO PARK I SHIFT THE CAR INTO PARK AND TRY AND TURN THE CAR OFF AND IT STILL SAYS SHIFT TO PARK LIKE THE CAR ISNT IN PARK BUT IT IS. IT WONT ALLOW ME TO TURN THE CAR OFF. I HAVE TO SHIFT IT INTO DIFFERENT GEARS OR JIGGLE THE SHIFTER FOR IT TO REGISTER. I HAVE HAD TO RESORT TO REMOVING THE BATTERY CABLES OFF TO TURN IT OFF ONE TIME AS WELL. THE CAR WHEN IT DOES SHUT OFF FEELS LIKE THE TRANSMISSION ISNT FULLY ENGAGED.

FIRST OF ALL, THIS ISSUE IS BEING REPORTED BY HUNDREDS IF NOT THOUSANDS OF GMC ACADIA OWNERS. I RECEIVED THE "SHIFT TO PARK" MESSAGE MONTHS AGO WHILE IT STILL WAS UNDER THE 36,000 MILE WARRANTY AND THEN IT WENT AWAY UNTIL LAST WEEK. I GOT A "SHIFT TO PARK" MESSAGE WHEN I TURNED THE VEHICLE OFF EVEN THOUGH THE GEAR WAS IN THE SHIFT POSITION. THIS CAUSED A NUMBER OF SECONDARY ISSUES THAT ARE NOW COMPROMISING THE SAFETY OF THE VEHICLE. ONCE I AM ABLE TO TURN THE VEHICLE BACK ON AFTER IT DRAINS OR KILLS THE ELECTRICAL SYSTEM, I AM GETTING A NUMBER OF ISSUES. HOWEVER, THE ONES THAT CONCERN ME THE MOST ARE THE ROLLS EVEN THOUGH THE VEHICLE IS IN PARK, LOSS OF POWER STEERING, LOSS OF AWD, LOSS OF STABILITRACK, LOSS OF ABS, BRAKING SYSTEM ERROR AND POWER SURGES. THESE ARE THE MOST CONCERNING BUT I AM ALSO HAVING ISSUES WITH MY DASHBOARD, NAVIGATION, AND VEHICLE INSTRUMENTS. I CALLED THE GMC DEALER WHO HAD NO PROBLEM TELLING ME THE GEAR SHIFT BOX NEEDED TO BE REPLACED, NOT COVERED UNDER WARRANTY AND THEY HAD NO IDEA WHEN THEY CAN FIX IT BECAUSE IT WAS ON A NATIONAL BACK ORDER. WHAT REALLY DISTURBS ME IS THAT THERE ARE LAWSUITS GOING ON DEALING WITH THIS PARTICULAR ISSUE AND THAT LITERALLY IT COMPROMISES THE SAFETY OF THE VEHICLE AND NEITHER GMC OR THE NHTSA HAVE ACTED ON THIS. I WAS DRIVING TODAY AND REALIZED HOW DANGEROUS IT WAS TO OPERATE A VEHICLE UNDER THESE CONDITIONS. YOU CAN LITERALLY BE DRIVING AND THE VEHICLE HAVE A POWER SURGE WHICH MAKES YOU LOSE CONTROL CAUSED BY A MALFUNCTION IN THE GEAR SHIFT BOX. I AM ASSUMING THAT NO ONE WILL DUE ANYTHING UNTIL SEVERAL PEOPLE ARE EITHER KILLED OR SERIOUSLY INJURED. THIS ISSUES HAS BEEN REPORTED ON MODELS GOING BACK TO 2017 AND HERE WE ARE IN 2019 AND STILL HAVE THE ISSUE. PLEASE HELP US, THIS ISSUE IS HAPPENING TO THOUSANDS OF DRIVERS AND IT IS NOT BEING ADDRESSED BY THE NHTSA OR GMC. PLEASE RECALL OR STOP SELLING