NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
393 reports32,000 miles · Feb 19, 2020
Power Train
WHEN THE VEHICLE IS WARM, THE TRANSMISSION APPEARS TO SLIP WHEN SHIFTING FROM 2ND TO 3RD GEAR. THE ENGINE WILL REV BETWEEN 500 TO 1000 RPM WHILE SHIFTING. DURING THIS TIME (HALF TO FULL SECOND) THE VEHICLE IS NOT ACCELERATING AND DOES NOT RESPOND TO THROTTLE INPUTS. THE VEHICLE HAS BEEN TAKEN INTO DEALERSHIPS 4 TIMES FOR THIS …
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WHEN THE VEHICLE IS WARM, THE TRANSMISSION APPEARS TO SLIP WHEN SHIFTING FROM 2ND TO 3RD GEAR. THE ENGINE WILL REV BETWEEN 500 TO 1000 RPM WHILE SHIFTING. DURING THIS TIME (HALF TO FULL SECOND) THE VEHICLE IS NOT ACCELERATING AND DOES NOT RESPOND TO THROTTLE INPUTS. THE VEHICLE HAS BEEN TAKEN INTO DEALERSHIPS 4 TIMES FOR THIS COMPLAINT. AT 35000 MILES (3RD DEALER VISIT), GM REPLACED THE VALVE ASSEMBLY. THE PROBLEM REOCCURRED AND GM IS ONLY OFFERING TO REPLACE THE SAME PART, OR EXTEND THE WARRANTY ON THE TRANSMISSION, BUT NOT BOTH. NO ONE AT THE DEALERSHIP OR GM TECHNICAL ASSISTANCE CENTER HAS ANY IDEA WHAT IS ACTUALLY WRONG AND IS NOT TAKING ANY STEPS TO FIND THE CAUSE OF THE ISSUE. THE SERVICE MANAGER HAS ADMITTED THAT THERE IS A PROBLEM, BUT GM DENIED HIM ANY HELP IN RESOLVING THE ISSUE.THEY HAVE SAID THAT THIS IS NOT A SAFETY ISSUE, BUT I DO NOT FEEL COMFORTABLE DRIVING A CAR THAT MAY BECOME UNRESPONSIVE TO ACCELERATOR PEDAL INPUT FOR A FULL SECOND. NOTE THAT THIS ISSUE IS STILL COVERED BY THE POWERTRAIN WARRANTY AT THIS TIME.
NHTSA ODI #11310226
18,000 miles · Feb 11, 2020
Electrical System
"SHIFT TO PARK" MESSAGE READS ON DASH, WHEN THE CAR IS IN PARK AND THEN IT WONT LET YOU TURN THE CAR OFF. I HAVE SPEND OVER 20 MINUTES TRYING TO GET IT TO "READ" THAT THE CAR IS IN PARK. I EVEN TOOK IT INTO GMC TO "FIX" THE PROBLEM. THEY "FIXED" IT BUT NOW IT IS HAPPENING AGAIN.
NHTSA ODI #11308460
19,995 miles · Feb 9, 2020
Power Train
PARK THE CAR SHUT OFF ENGINE AND A MESSAGE COMES UP PLEASE SHIFT TO PARK. THE CAR IS IN PARK BUT IT'S NOT BEING RECOGNIZED BY THE COMPUTER OR DRIVETRAIN? HAVE TO PLAY WITH THE SHIFTER TO BE ABLE TO SHUT OFF CAR . ONLY HAPPENS WHEN PARKED AND SHUTTING OFF CAR.
NHTSA ODI #11308040
23,465 miles · Jan 28, 2020
EnginePower TrainUnknown Or Other
PUT CAR IN PARK WENT TO KILL IT AND IT WONT TURN OFF SAYS SHIFT TO PARK IT IS IN PARK HAD TO DO THIS LIKE 10 TIMES ..TWICE TODAY..MY CAR WONT TURN OFF FINALLY GOT IT OFF. I HAVE ONLY HAD THIS 2018 ACADIA LEAD THAN 1 MTH.. I HAVE READ WHERE THIS IS A BIG MAJOR ISSUE.. WHAT DO I DO
NHTSA ODI #11302677
24,200 miles · Jan 25, 2020
Power Train
WHEN THE VEHICLE IS SHIFTED INTO PARK AND THE IGNITION IS TURNED OFF, AN ERROR MESSAGE IS SHOWN SAYING "SHIFT VEHICLE INTO PARK". USUALLY PUSHING THE SHIFT KNOB FORWARD AND RELEASING IT WILL MAKE THE ERROR MESSAGE DISAPPEAR BUT THERE HAVE BEEN TIMES THAT THE VEHICLE HAD TO BE TURNED ON AND OFF MULTIPLE TIMES AS WELL AS SHIFTING …
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WHEN THE VEHICLE IS SHIFTED INTO PARK AND THE IGNITION IS TURNED OFF, AN ERROR MESSAGE IS SHOWN SAYING "SHIFT VEHICLE INTO PARK". USUALLY PUSHING THE SHIFT KNOB FORWARD AND RELEASING IT WILL MAKE THE ERROR MESSAGE DISAPPEAR BUT THERE HAVE BEEN TIMES THAT THE VEHICLE HAD TO BE TURNED ON AND OFF MULTIPLE TIMES AS WELL AS SHIFTING FROM DRIVE TO PARK MULTIPLE TIMES TO MAKE IT GO AWAY AND TURN THE VEHICLE OFF.
NHTSA ODI #11301821
10,000 miles · Jan 24, 2020
Electrical SystemEngine
MULTIPLE OCCASIONS WHEN DRIVING VEHICLE, THEN ATTEMPTING TO SHIFT FROM DRIVE TO PARK AND ACTUALLY IN PARK AN ERROR COMES ON 'SHIFT TO PARK' COMES ON, I'VE TAKEN IT TO DEALERSHIP AND THEY BLAME ME ON SOME LIGHT BULBS I CHANGED, WELL I CHANGED THEM BACK AND STILL ERROR OCCURS. UNFORTUNATELY WHEN THAT HAPPENS I CAN'T LOCK MY VEHICL…
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MULTIPLE OCCASIONS WHEN DRIVING VEHICLE, THEN ATTEMPTING TO SHIFT FROM DRIVE TO PARK AND ACTUALLY IN PARK AN ERROR COMES ON 'SHIFT TO PARK' COMES ON, I'VE TAKEN IT TO DEALERSHIP AND THEY BLAME ME ON SOME LIGHT BULBS I CHANGED, WELL I CHANGED THEM BACK AND STILL ERROR OCCURS. UNFORTUNATELY WHEN THAT HAPPENS I CAN'T LOCK MY VEHICLE FOR SOME TIME UNTIL MULTIPLE TIMES OF TURNING ON AND OFF THE VEHICLE. (2) WHILE DRIVING FORWARD, MY REAR CAMERA WOULD BE DISPLAYING LIVE EVERYTHING BEHIND ME, WHICH WAS VERY DISTRACTING, TOOK IT TO THE DEALERSHIP, I THINK THEY FIXED IT
NHTSA ODI #11301684
Mileage unknown · Jan 23, 2020
Unknown Or Other
WHEN I PUT MY CAR INTO PARK A SHIFT TO PARK MESSAGE APPEARS. I HAVE TO MOVE THE GEAR SHIFT SEVERAL TIMES TO FINALLY GET THE CAR TO SHUT OFF. SOMETIMES IT TAKES 10 MINUTES! IT HAPPENS EVERY TIME I TURN THE CAR OFF. I HAVE TO SIT THERE WITH MY FOOT ON THE BRAKE BECAUSE I'M AFRAID IT WILL ROLL AWAY.
NHTSA ODI #11301485
20,000 miles · Jan 13, 2020
Electrical SystemPower TrainUnknown Or Other
THE VEHICLE SOMETIMES FAILS TO RECOGNIZE THAT IT HAS BEEN PUT INTO PARK, FLASHING A MESSAGE ON THE DASH INSTRUCTING ME TO 'SHIFT TO PARK' EVEN WHEN THE GEAR LEVER HAVE ALREADY BEEN MOVED TO THE 'P' POSITION.
NHTSA ODI #11299005
31,000 miles · Jan 10, 2020
Electrical System
TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF WITH THE START/OFF BUTTON, THE VEHICLE CONTACT WAS ALERTED IN THE MESSAGE CENTER OF THE VEHICLE TO PLACE THE VEHICLE IN THE PARK. THE CONTACT STATED THE GEAR SHIFT LEVER WAS ALREADY IN THE PARK POSITION WHEN THE MESSAGE WAS D…
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TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE VEHICLE OFF WITH THE START/OFF BUTTON, THE VEHICLE CONTACT WAS ALERTED IN THE MESSAGE CENTER OF THE VEHICLE TO PLACE THE VEHICLE IN THE PARK. THE CONTACT STATED THE GEAR SHIFT LEVER WAS ALREADY IN THE PARK POSITION WHEN THE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO HERTRICH BUICK GMC LOCATED AT 26953 SUSSEX HWY, SEAFORD, DE 19973, 302-629-9144 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11298456
26,000 miles · Jan 5, 2020
Power Train
I SHIFTED THE GEAR INTO PARK, AND A MESSAGE APPEARED SAYING TO "SHIFT TO PARK" AND WOULDN'T ALLOW THE CAR TO BE TURNED OFF OR ITS DOORS LOCKED. THIS IS A SAFETY ISSUE BECAUSE THE CAR IS UNABLE TO SHIFT INTO PARK AND COULD ROLL BACK.
NHTSA ODI #11297212
Official recalls
2May 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Aug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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