NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
702 reports4,500 miles · Jun 26, 2019
Air BagsSeat BeltsCrashInjury
MY HUSBAND AND I WERE IN A VERY SERIOUS CAR ACCIDENT AND I'M CONCERNED BECAUSE OUR AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ON A DIAGONAL STREET IN CHICAGO AND HE WAS GOING STRAIGHT. MY RIGHT FRONT FENDER HIT HIS RIGHT FRONT FENDER. HIS AIR BAGS DEPLOYED BUT OURS DID NOT. THE ER TOLD ME IT WAS LIKELY I HIT THE STEERING WHEEL …
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MY HUSBAND AND I WERE IN A VERY SERIOUS CAR ACCIDENT AND I'M CONCERNED BECAUSE OUR AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ON A DIAGONAL STREET IN CHICAGO AND HE WAS GOING STRAIGHT. MY RIGHT FRONT FENDER HIT HIS RIGHT FRONT FENDER. HIS AIR BAGS DEPLOYED BUT OURS DID NOT. THE ER TOLD ME IT WAS LIKELY I HIT THE STEERING WHEEL AND IT COULD TAKE UP TO NINE MONTHS TO HEAL FROM HAVING WHIPLASH IN MY SHOULDERS AND NECK. MY HUSBAND HAS BEEN DIAGNOSED AS HAVING A CONTUSION. WE HIT REALLY HARD I WAS TRAVELING ABOUT 25 MPH AND HE WAS PROBABLY DOING 45 MPH. THIS IS A REAL SAFETY ISSUE. MY AIR BAGS MAY OR MAY NOT HAVE MADE THE DIFFERENCE BUT I BELIEVE THEY SHOULD HAVE DEPLOYED.
NHTSA ODI #11222811
35,900 miles · Jun 13, 2019
Unknown Or Other
WHEN I PUT THE VEHICLE IN PARK AND TURN OFF THE ENGINE, I GET AN ALERT "ACTION REQUIRED SHIFT TO PARK" AND THE VEHICLE IS ALREADY IN PARK. THIS STARTED WHEN I HAD APPROXIMATELY 35,900 MILES ON THE VEHICLE BUT BY THE TIME I GOT AN APPOINTMENT WITH THE DEALER, I WAS OVER 36,000 MILES SO THEY SAY IT'S NOT COVERED UNDER BUMPER TO B…
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WHEN I PUT THE VEHICLE IN PARK AND TURN OFF THE ENGINE, I GET AN ALERT "ACTION REQUIRED SHIFT TO PARK" AND THE VEHICLE IS ALREADY IN PARK. THIS STARTED WHEN I HAD APPROXIMATELY 35,900 MILES ON THE VEHICLE BUT BY THE TIME I GOT AN APPOINTMENT WITH THE DEALER, I WAS OVER 36,000 MILES SO THEY SAY IT'S NOT COVERED UNDER BUMPER TO BUMPER WARRANTY ANYMORE. I GOOGLED THE PROBLEM AND THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME THING, BUT GMC STILL HASN'T INITIATED ANY KIND OF RECALL WHEN THERE IS A PROBLEM THAT I'M SURE THEY KNOW ABOUT.
NHTSA ODI #11219862
35,900 miles · Jun 13, 2019
Unknown Or Other
ACTION REQUIRED SHIFT TO PARK WHEN VEHICLE IS IN PARK WITH ENGINE OFF.
NHTSA ODI #11219686
10,502 miles · Jun 12, 2019
Power Train
WHEN THE VEHICLE IS IN PARK, THE CAR DISPLAYS A MESSAGE 'SHIFT TO PARK' AND WILL NOT LET YOU TURN THE CAR OFF. THIS IS CAUSING ME TO HAVE TO TURN CAR ON AND OFF AND MOVE IT FROM DRIVE TO PARK UNTIL IT REGISTERS.
NHTSA ODI #11219415
43,243 miles · Jun 10, 2019
Electrical System
I GOT THIS VEHICLE BRAND NEW IN 2016 IT HAS APPROX43000 MILES ON IT. LAST TUESDAY IT WOULD NOT START NOTHING WORKED TOWED TO THE GMX DEALER THEY SAID IT WAS A MAP LIGHT!!!! AND IT RAN THE BATTERY DOWN WELL TODAY IT DID THE SAME THING I DO NOT BELIEVE IT WAS THE BATTERY THE SAME DAY IT WENT OUT I RECEIVED A APPLICAION DOWNLOAD, I…
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I GOT THIS VEHICLE BRAND NEW IN 2016 IT HAS APPROX43000 MILES ON IT. LAST TUESDAY IT WOULD NOT START NOTHING WORKED TOWED TO THE GMX DEALER THEY SAID IT WAS A MAP LIGHT!!!! AND IT RAN THE BATTERY DOWN WELL TODAY IT DID THE SAME THING I DO NOT BELIEVE IT WAS THE BATTERY THE SAME DAY IT WENT OUT I RECEIVED A APPLICAION DOWNLOAD, I HAVE NO IDEA WHAT THAT WAS. I PAID ALOT OF MONEY FOR THIS VWHICLE AND I THINK THERE SHOULD BE A RECALL BEFORE THIS PROBLEM CAUSES DEATH ' THE VEHICLE IS STILL AT THE DEALERSHIP-I CALLED TO REORT THIS PROBLEN TO GMC THE FIRST EVENING NOTING WAS DONE EITHER, CALLED GMC RO TOE DIDNT EVEN SHOW UP
NHTSA ODI #11219138
64,916 miles · Jun 9, 2019
Steering
ON THREE SEPARATE OCCASIONS THIS VEHICLE HAS, WITH NO WARNING, EXPERIENCED A SUDDEN LOSS OF POWER STEERING FOR 2-10 SECONDS PER EVENT. #1 JUNE - 2018 (APROX MILEAGE 30K+): WHILE EXITING THE FREEWAY OFFRAMP AND SLOWING BELOW 40MPH, MY WIFE EXPERIENCED A LOSS OF POWER STEERING FOR 1-2 SECONDS BEFORE REGAINING POWER STEERING. WE…
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ON THREE SEPARATE OCCASIONS THIS VEHICLE HAS, WITH NO WARNING, EXPERIENCED A SUDDEN LOSS OF POWER STEERING FOR 2-10 SECONDS PER EVENT. #1 JUNE - 2018 (APROX MILEAGE 30K+): WHILE EXITING THE FREEWAY OFFRAMP AND SLOWING BELOW 40MPH, MY WIFE EXPERIENCED A LOSS OF POWER STEERING FOR 1-2 SECONDS BEFORE REGAINING POWER STEERING. WENT TO A LOCAL MECHANIC AND HE SAID EVERYTHING LOOKED TO BE OK, CND (COULD NOT DUPLICATE). #2 11-18-2018 (MILEAGE 46171): WHILE SLOWING AND TURNING LEFT INTO OUR DRIVE WAY THE CAR EXPERIENCED A SUDDEN LOSS OF POWER STEERING FOR 5-10 SECONDS. I WAS ABLE TO BRING THE CAR TO A STOP AND SNAP A PICTURE OF THE FOLLOWING ERROR MSG: ACTION REQUIRED, STEERING ASSIST IS REDUCED DRIVE WITH CARE. THIS TIME WE WENT TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE WITH PICTURES AND AGAIN CND. #3 6-9-2019 (MILEAGE 64916): WHILE COMING OUT OF A LEFT HAND TURN, AT APROX 5MPH AND SLOWING, I BEGAN TO NAVIGATE A RIGHT TURN INTO A PARKING LOT WHEN I EXPERIENCED A SUDDEN LOSS AND RETURN OF POWER STEERING. THE INCIDENT LASTED APRON 2-3 SECONDS, ENOUGH TIME TO HER MY PASSENGER TAKE A PICTURE OF THE FOLLOWING ERROR MSG: ACTION REQUIRED, STEERING ASSIST IS REDUCED DRIVE WITH CARE. I AM TAKING THIS VEHICLE BACK TO THE DEALERSHIP WITH PICTURES OF THE WARNING AND MILEAGE FOR A SECOND TIME. I HAVE NOTICE THAT GM HAD RECALLED NUMEROUS VEHICLES WITH THIS PROBLEM FROM 2017 TILL NOW. NHTSA CAMPAIGN NUMBER: 18V586. GM'S OWN NUMBER FOR THIS RECALL IS 18289. DO THESE VEHICLES NEED TO BE ADDED TO INITIATE A FIX?
NHTSA ODI #11218816
17,800 miles · Jun 5, 2019
Power Train
WHEN PARKING THE VEHICLE, AFTER SHIFTING TO PARK, THE DASHBOARD DISPLAYS A WARNING SHIFT TO PARK AND WILL NOT ALLOW THE VEHICLE TO BE SHUT OFF. THE VEHICLE WAS STATIONARY ON A CITY STREET, IN OUR DRIVEWAY, AND ALSO IN A PARKING LOT. THIS PREVENTED ME FROM EXITING THE VEHICLE FOR ABOUT 10 MINUTES EACH TIME, WILL I CONTINUED TO RE…
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WHEN PARKING THE VEHICLE, AFTER SHIFTING TO PARK, THE DASHBOARD DISPLAYS A WARNING SHIFT TO PARK AND WILL NOT ALLOW THE VEHICLE TO BE SHUT OFF. THE VEHICLE WAS STATIONARY ON A CITY STREET, IN OUR DRIVEWAY, AND ALSO IN A PARKING LOT. THIS PREVENTED ME FROM EXITING THE VEHICLE FOR ABOUT 10 MINUTES EACH TIME, WILL I CONTINUED TO RESTART THE CAR, SHIFT FROM PARK TO ANOTHER GEAR AND THEN RESHIFT INTO PARK.
NHTSA ODI #11218057
26,330 miles · Jun 2, 2019
Wheels
WE LEASED A 2017 GMC ACADIA BACK IN OCT. OF 2016. LAST WEEK MY WIFE WAS DRIVING HOME IN WET CONDITIONS DUE TO RAIN AND GOING AROUND 35 MILES PER HOUR WHERE SHE HYDROPLANED THE CAR. LUCKILY WHEN SHE HIT THE CURB, THE CAR CORRECTED ITSELF AND LUCKILY THERE WAS NOTHING MORE SERIOUS. WE TOOK THE CAR TO A LOCAL GARAGE TO INSPECT AND…
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WE LEASED A 2017 GMC ACADIA BACK IN OCT. OF 2016. LAST WEEK MY WIFE WAS DRIVING HOME IN WET CONDITIONS DUE TO RAIN AND GOING AROUND 35 MILES PER HOUR WHERE SHE HYDROPLANED THE CAR. LUCKILY WHEN SHE HIT THE CURB, THE CAR CORRECTED ITSELF AND LUCKILY THERE WAS NOTHING MORE SERIOUS. WE TOOK THE CAR TO A LOCAL GARAGE TO INSPECT AND UPON REVIEW, HE STATED THAT ALL 4 TIRES HAVE DRY ROT AND SHOULD BE CHANGED IMMEDIATELY. HE ADVISED US TO GO BACK TO THE DEALERSHIP. WHEN I CALLED TO MAKE AN APPOINTMENT, THEY STATED THAT THE TIRES ARE WEAR AND TEAR AND ARE NOT COVERED HOWEVER I FEEL THESE ARE DEFECTIVE TIRES. WE HAVE 26K MILES ON THE CAR AND THIS OCT. WILL BE 3 YEARS SO WE ARE AVERAGING UNDER 10K A YEAR. I AM ATTACHING PICTURES SO YOU CAN SEE WHAT WE ARE SPEAKING OF AND ASK YOU TO ADVISE US AND OUR DEALERSHIP WHICH IS VAN BUREN BUICK GMC LOCATED IN NEW HYDE PARK, NY. I DO NOT FEEL SAFE DRIVING WITH THESE TIRES AND ASK THAT YOU STEP IN AND ASSIST US. I HAVE 2 YOUNG DAUGHTERS AND DO NOT WANT SOMETHING MORE HAPPEN UNTIL THIS IS ADDRESSED.
NHTSA ODI #11217427
Mileage unknown · May 30, 2019
Electrical System
DASH DISPLAYS THAT THE TRANSMISSION IS NOT IN PARK WHEN IT IS FOR SURE.
NHTSA ODI #11216935
Mileage unknown · May 24, 2019
Power Train
WHEN I PUT MY CAR INTO PARK TO TURN OFF MY CAR, IT WOULD NOT TURN OFF AND SAID TO PUT CAR IN PARK. I HAVE TO WIGGLE THE SHIFTER, SOMETIMES SEVERAL TIMES. IT HAPPENED RIGHT BEFORE WHEN MY CAR WAS IN AROUND 35,000 MILES. THEY DIDN'T HAVE ANY APPOINTMENTS THAT WEEK. I HAD TO GO TO CALIFORNIA THE NEXT WEEK. I WENT IN YESTERDA…
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WHEN I PUT MY CAR INTO PARK TO TURN OFF MY CAR, IT WOULD NOT TURN OFF AND SAID TO PUT CAR IN PARK. I HAVE TO WIGGLE THE SHIFTER, SOMETIMES SEVERAL TIMES. IT HAPPENED RIGHT BEFORE WHEN MY CAR WAS IN AROUND 35,000 MILES. THEY DIDN'T HAVE ANY APPOINTMENTS THAT WEEK. I HAD TO GO TO CALIFORNIA THE NEXT WEEK. I WENT IN YESTERDAY, SINCE IT WAS OVER 36,000 MILES. THEY SAID IT WAS NOT UNDER WARRANTY ANYMORE. I TOLD THEM THE SITUATION. SAID L HAD TO PAY $488.
NHTSA ODI #11209667
Official recalls
4May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
May 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Aug 22, 2017
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Nov 4, 2016
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence & remedy
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗