2017 GMC Acadia

SHIFT TO PARK ISSUE. WHEN YOU PUT THE VEHICLE IN PARK, THE VEHICLE DOES NOT RECOGNIZE THAT IT IS IN PARK AND DISPLAYS ON THE INFORMATION SCREEN TO SHIFT TO PARK. THE VEHICLE WILL NOT ALLOW YOU TO TURN IT OFF BECAUSE IT THINKS THE CAR IS NOT IN PARK WHEN IT ACTUALLY IS. THIS WAS FIXED UNDER WARRANTY FOR ME IN 2018 WITH 14K MILES (REPLACED SHIFTER ASSEMBLY) AND NOW I HAVE HAVING THE SAME ISSUE AT 39K MILES. GM NEEDS TO RECALL THESE VEHICLES AND HAVE THE OLD SHIFT ASSEMBLY (P/N 84159722) REPLACED WITH THE NEW SHIFT ASSEMBLY IT CREATED IN OCTOBER OF 2018 (P/N 13528228) WHEN MY VEHICLE WAS SERVICED AT 14K MILES, IT WAS REPLACED WITH THE OLD PART NUMBER 84159722 WHICH IS DEFECTIVE AS I AM HAVING THE SAME PROBLEM AGAIN AT 39K MILES. NOW MY VEHICLE IS OUT OF WARRANTY AND I AM GOING TO BE EXPECTED TO PAY $700 TO HAVE THE NEW SHIFT ASSEMBLY REPLACED. THIS SHOULD BE A RECALL BECAUSE IT IS A SAFETY ISSUE BECAUSE IT WILL NOT ALLOW PEOPLE TO TURN OFF THEIR VEHICLES ALL OF THE WAY, WHICH QUICKLY DRAINS BATTERY AND STRANDS THEM.

AFTER PARKING THE VEHICLE, SHIFTING INTO PARK AND TURNING OFF THE ENGINE, A WARNING MESSAGE APPEARS STATING TO SHIFT THE CAR INTO PARK. THE CAR IS IN PARK, BUT THERE MUST BE SOME TYPE OF SENSOR FAILURE. I AM PROHIBITED FROM COMPLETING SHUT DOWN OF THE VEHICLE UNTIL I CLEAR THE WARNING MESSAGE. WHEN THIS ISSUE FIRST AROSE, I COULD "JIGGLE" THE SHIFTER A BIT, AND THE MESSAGE WOULD CLEAR. NOW, ABOUT TWO WEEKS LATER, I NEED TO START THE CAR, MOVE THE SHIFTER BETWEEN GEARS, AND THEN BACK INTO PARK. AFTER 2 - 3 TIMES REPEATING THE PROCEDURE, THE WARNING MESSAGE USUALLY CLEARS. THE VEHICLE HAS BEEN TAKEN IN FOR SERVICE. A NEW SHIFTER HAS BEEN ORDERED. THE PART IS ON BACK ORDER.

MY VEHICLE IS STARTING TO NOT RECOGNIZE THE SHIFTER BEING IN PARK, THEREFORE WILL NOT SHUT DOWN. THE SHIFTER IS MOVED TO PARK BUT THE CAR DOES NOT RECOGNIZE IT AND WILL NOT SHUT OFF. IS HAPPENING MORE AND MORE OFTEN NOW. I HAVE TO WIGGLE IT AROUND SEVERAL TIMES, AND SOMETIMES TAKE IT BACK OUT FOR ANOTHER SHORT DRIVE BEFORE IT FINALLY RECOGNIZES THAT THE CAR IS IN PARK WHEN I WANT TO GET OUT.

SERVICE SIDE DETECTION SYSTEM WARNING CAME ON LAST YEAR. I TOOK IT TO DEALERSHIP SINCE I HAVE EXTENDED WARRANTY TO COVER PROBLEMS LIKE THIS. DEALERSHIP REFUSED TO FIX BECAUSE I HAD TAKEN A LIGHT HIT TO THE REAR FENDER AREA WHERE THE SENSOR IS ON 02/06/2016. FRIENDS TOLD ME THIS IS A MAJOR PROBLEM WITH THESE VEHICLES SO I LOOKED ONLINE AND WAS APPALLED AT THE COMPLAINTS! I AM RETIRED AND ON A FIXED INCOME AND CAN'T AFFORD THE $1,600 OR MORE RIGHT NOW. AS A SENIOR THIS WAS A REASON I PURCHASED THIS VEHICLE. NOW THAT IT DOES NOT WORK I HAVE TO BE EXTRA CAREFUL WITH BLIND SPOTS! THIS WARNING CAME ON AND FUNCTION STOPPED WORKING WHEN CAR WAS TURNED ON.