Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1350–25K
15725–50K
5550–75K
1875–100K
10100–150K
5150K+
380 reports with mileage · 322 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 235 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 193 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports2 fire reports9 injury reports
What owners actually said
702 reports
Mileage unknown · Oct 10, 2019
Unknown Or Other
WHEN I TURN MY CAR OFF, I AM GETTING A 'SHIFT TO PARK' ERROR CODE EVEN THOUGH THE CAR IS IN PARK. IF YOU IGNORE IT, THE CAR ACTS AS IF IT IS STILL ON, LIGHTS AND RADIO WON'T TURN OFF. WHEN I GOT MY SON OUT OF HIS CAR SEAT THE CAR STARTED MOVING A LITTLE EVEN THOUGH IT WAS OFF AND IN PARK. YOU HAVE TO TURN THE CAR ON AND OFF MULT…
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WHEN I TURN MY CAR OFF, I AM GETTING A 'SHIFT TO PARK' ERROR CODE EVEN THOUGH THE CAR IS IN PARK. IF YOU IGNORE IT, THE CAR ACTS AS IF IT IS STILL ON, LIGHTS AND RADIO WON'T TURN OFF. WHEN I GOT MY SON OUT OF HIS CAR SEAT THE CAR STARTED MOVING A LITTLE EVEN THOUGH IT WAS OFF AND IN PARK. YOU HAVE TO TURN THE CAR ON AND OFF MULTIPLE TIMES AND SHIFT THE CAR AROUND TO DIFFERENT SETTINGS UNTIL IT JUST DECIDES IT'S FINALLY IN PARK. THIS IS DANGEROUS AND WHAT HAPPENS IF ONE DAY IT JUST DECIDES IT WON'T GO INTO PARK NO MATTER HOW MANY TIMES YOU TRY AND APPARENTLY THROUGH RESEARCH THIS IS A KNOWN AND COMMON ISSUE YET A RECALL HAS NOT BEEN ISSUED.
NHTSA ODI #11267665
35,900 miles · Oct 10, 2019
Power Train
VEHICLE WARNING LIGHT SAYS "SHIFT TO PARK" WHEN CAR IS STOPPED AND SHIFTER IS PUT INTO PARK. VEHICLE WILL NOT SHUT DOWN PROPERLY.
NHTSA ODI #11267574
37,000 miles · Oct 8, 2019
Unknown Or Other
VEHICLE DISPLAYS SHIFT TO PARK MESSAGE WHEN THE CAR IS IN PARK. IT DOES NOT ALLOW YOU TO TURN THE CAR OFF.
NHTSA ODI #11266970
20 miles · Oct 5, 2019
EnginePower Train
VEHICLE STATES, 'SHIFT TO PARK,' WHEN TRYING TO TURN OFF ENGINE WHEN IT IS ALREADY IN PARK. TURN VEHICLE BACK ON AND HAVE TO SHIFT MULTIPLE TIMES OUT AND THEN BACK INTO PARK BEFORE CAR WILL RECOGNIZE IT IS IN FACT IN PARK TO SHUT DOWN ENTIRE ENGINE. HAVE REPLACED BATTERY ONCE ALREADY. VEHICLE IS STATIONARY AND FOOT IS ON BREAK…
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VEHICLE STATES, 'SHIFT TO PARK,' WHEN TRYING TO TURN OFF ENGINE WHEN IT IS ALREADY IN PARK. TURN VEHICLE BACK ON AND HAVE TO SHIFT MULTIPLE TIMES OUT AND THEN BACK INTO PARK BEFORE CAR WILL RECOGNIZE IT IS IN FACT IN PARK TO SHUT DOWN ENTIRE ENGINE. HAVE REPLACED BATTERY ONCE ALREADY. VEHICLE IS STATIONARY AND FOOT IS ON BREAK WHEN TRYING TO TURN CAR OFF. HAS BEEN HAPPENING SINCE PURCHASE BUT, JUST GOT FED UP WITH IT.
NHTSA ODI #11266510
Mileage unknown · Oct 5, 2019
Unknown Or Other
I CANNOT ALWAYS SHUT OFF THE MOTOR IT TELLS ME I DO NOT HAVE IT IN PARK CAR WAS STATIONARY
NHTSA ODI #11266467
17,500 miles · Oct 2, 2019
Power Train
WHEN CAR IS PLACED IN PARK, THE DASHBOARD DISPLAY SAYS THAT THE CAR MUST BE SHIFTED TO PARK, ALTHOUGH IT IS HAS BEEN PUT IN PARK. THE CAR MUST BE RESTARTED, AND RESHIFTED TO PARK, MULTIPLE TIMES. (AS MANY AS A DOZEN TIMES.) WHEN THE ERROR MESSAGE APPEARS THE ELECTRICAL COMPONENTS DO NOT SHUT DOWN. THE CAR CANNOT BE LOCKED. UNSUR…
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WHEN CAR IS PLACED IN PARK, THE DASHBOARD DISPLAY SAYS THAT THE CAR MUST BE SHIFTED TO PARK, ALTHOUGH IT IS HAS BEEN PUT IN PARK. THE CAR MUST BE RESTARTED, AND RESHIFTED TO PARK, MULTIPLE TIMES. (AS MANY AS A DOZEN TIMES.) WHEN THE ERROR MESSAGE APPEARS THE ELECTRICAL COMPONENTS DO NOT SHUT DOWN. THE CAR CANNOT BE LOCKED. UNSURE WHETHER CAR IS/ IS NOT ACTUALLY IN PARK, OR WHETHER THERE IS A DANGER OF CAR ROLLING AWAY.
NHTSA ODI #11265550
30,000 miles · Oct 1, 2019
Unknown Or Other
AT TIMES WHEN SHIFTING CAR FROM DRIVE TO PARK THE CAR WILL NOT SEAT INTO PARK AND PROVIDES A MESSAGE SHIFT TO PARK. CAR IS IN A STATIONARY POSITION BUT AT TIMES WILL NOT ALLOW ME TO TURN OFF POWER TO CAR BECAUSE OF THE SHIFT TO PARK ISSUE.
NHTSA ODI #11265475
31,156 miles · Sep 25, 2019
Power Train
I AM GETTING A MESSAGE SHIFT TO PARK! ON 2017 GMC ACADIA AFTER PUTTING MY VEHICLE IN PARK UNABLE TO LOCK CAR AND LIGHTS AND RADIO REMAIN ON. IT TOOK ME MORE THAN AN HOUR TO GET MY VEHICLE TO STOP DISPLAYING MESSAGE. I AM VERY CONCERNED AND APPALLED AT THE SAME TIME UPON INVESTIGATING I HAVE DISCOVERED GMC IS AWARE OF THIS PROBL…
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I AM GETTING A MESSAGE SHIFT TO PARK! ON 2017 GMC ACADIA AFTER PUTTING MY VEHICLE IN PARK UNABLE TO LOCK CAR AND LIGHTS AND RADIO REMAIN ON. IT TOOK ME MORE THAN AN HOUR TO GET MY VEHICLE TO STOP DISPLAYING MESSAGE. I AM VERY CONCERNED AND APPALLED AT THE SAME TIME UPON INVESTIGATING I HAVE DISCOVERED GMC IS AWARE OF THIS PROBLEM AND DOES NOT HAVE A FIX FOR IT. I REALLY WISHED IT WOULD HAVE BEEN REVEALED AND I COULD HAVE CHOSEN ANOTHER VEHICLE THAT IS VERY BAD BUSINESS PRACTICES MY VEHICLE IS ONLY TWO YEARS OLD AND I AM STILL MAKING PAYMENTS.
NHTSA ODI #11257936
Mileage unknown · Sep 23, 2019
Electrical SystemElectronic Stability Control (esc)
AFTER 2 YEARS OF OWNERSHIP OF A NEW GMC ACADIA MY SUV WOULD NOT SHUT OFF ONCE I PARKED MY CAR. IT WOULD NOT BE ABLE TO DETECT THAT I SHIFTED INTO PARK AFTER ARRIVING AT MY DESTINATION. ALL THE ELECTRONICS WOULD CONTINUE TO RUN. I WOULD HAVE HAVE TO STAY IN THE CAR AND PLAY WITH THE SHIFTER UNTIL THE COMPUTER FINALLY READ THAT IT…
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AFTER 2 YEARS OF OWNERSHIP OF A NEW GMC ACADIA MY SUV WOULD NOT SHUT OFF ONCE I PARKED MY CAR. IT WOULD NOT BE ABLE TO DETECT THAT I SHIFTED INTO PARK AFTER ARRIVING AT MY DESTINATION. ALL THE ELECTRONICS WOULD CONTINUE TO RUN. I WOULD HAVE HAVE TO STAY IN THE CAR AND PLAY WITH THE SHIFTER UNTIL THE COMPUTER FINALLY READ THAT IT WAS IN PARK. AFTER TAKING THE CAR TO THE DEALERSHIP THE SUV WAS FIXED WITH AN NEW PART THAT SEEMS TO HAVE RESOLVED THE PROBLEM FOR NOW BUT AS FAR AS I AM AWARE GMC IS STILL DOESN'T KNOW WHY THE PROBLEM IS BEING CAUSED SO I AM WAITING TO SEE IF IT HAPPENS AGAIN. AFTER GETTING IT FIXED NOW MY VEHICLE GIVES ME ANOTHER WARNING EVERY TIME MY "AUTO ENGINE OFF" IS ACTIVATED AT WHEN I COME TO A STOP. NOW I CONTINUOUSLY GET "STEBILITITRC" WARNING EVERY TIME I STOP. THEY FIXED ONE PROBLEM AND NOW I HAVE ANOTHER. IT IS MY FAMILY CAR SO I JUST WANT TO MAKE SURE IT IS SAFE BUT GMC DOESN'T SEEM TO KNOW WHATS WRONG OR HOW TO FIX IT EVEN THOUGH THEY ARE AWARE OF MANY ACADIAS HAVING THE SAME PROBLEM.
NHTSA ODI #11257514
50,000 miles · Sep 20, 2019
Electrical SystemService Brakes
"SHIFT TO PARK" ISSUE AS DESCRIBED BY OTHERS. GM DEALER SAYS IT NEEDS TO REPLACE A $20.00 HARNESS + LABOR OF OVER $200.00. "SERVICE PARKING BRAKE" ISSUE THAT RANDOMLY PRESENTED ITSELF ONE DAY. I WAS UNABLE TO USE THE PARKING BRAKE. GM DEALER HAD TO "UPGRADE" MY EBCM FOR A WHOPPING $200.00. HOW DOES GM THINK THE CONSUMER S…
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"SHIFT TO PARK" ISSUE AS DESCRIBED BY OTHERS. GM DEALER SAYS IT NEEDS TO REPLACE A $20.00 HARNESS + LABOR OF OVER $200.00. "SERVICE PARKING BRAKE" ISSUE THAT RANDOMLY PRESENTED ITSELF ONE DAY. I WAS UNABLE TO USE THE PARKING BRAKE. GM DEALER HAD TO "UPGRADE" MY EBCM FOR A WHOPPING $200.00. HOW DOES GM THINK THE CONSUMER SHOULD HAVE TO PAY FOR THIS. THEY HAVE A MONOPOLY BECAUSE THEY ARE THE ONLY ONES THAT CAN FIX THIS!
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Consequence & remedy
Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Consequence & remedy
Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Consequence & remedy
Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 GMC Acadia Problems, Complaints & Recalls | Skip That Year