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2017 GMC Acadia

Owner reports · Recalls · Investigations

More warning signs than most Acadia years

Owner complaints for the 2017 GMC Acadia are substantially higher than the model-year median of 256.

About this comparison →

When problems were reported

Mileage at the reported incident

380 reports with mileage · 322 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 235 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 193 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports2 fire reports9 injury reports

What owners actually said

702 reports
36,765 miles · Oct 28, 2019
Unknown Or Other

BEGINNING IN MID-OCTOBER 2019, WHEN I ATTEMPT TO TURN OFF MY ACADIA, I GET A MESSAGE THAT SAYS, "ACTION REQUIRED. SHIFT TO PARK". IT WILL NOT ALLOW ME TO TURN MY CAR OFF OR EXIT THE VEHICLE AND LOCK IT. IN ORDER TO CIRCUMNAVIGATE THE ERROR, I MUST TURN MY CAR BACK ON, SHIFT TO DRIVE, SHIFT TO PARK AND TURN MY CAR BACK OFF. A…

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BEGINNING IN MID-OCTOBER 2019, WHEN I ATTEMPT TO TURN OFF MY ACADIA, I GET A MESSAGE THAT SAYS, "ACTION REQUIRED. SHIFT TO PARK". IT WILL NOT ALLOW ME TO TURN MY CAR OFF OR EXIT THE VEHICLE AND LOCK IT. IN ORDER TO CIRCUMNAVIGATE THE ERROR, I MUST TURN MY CAR BACK ON, SHIFT TO DRIVE, SHIFT TO PARK AND TURN MY CAR BACK OFF. AT THE MINIMUM, I MUST COMPLETE THESE STEPS THREE TIMES TO GET MY CAR TO A SPOT WHERE IT WILL ALLOW IT TO TURN OFF. THIS ONLY OCCURS WHEN I AM IN PARK, ATTEMPTING TO EXIT MY VEHICLE.

NHTSA ODI #11271525

5,000 miles · Oct 27, 2019
Electrical SystemPower Train

WHEN THE CAR IS INTENTIONALLY STOPPED AND SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. IT REQUIRES MOVING THE GEAR SHIFT IN AND OUT OF DRIVE UNTIL THE ELECTRONICS RECOGNIZE THE CAR IS IN PARK. UNTIL THEN, ALL THE CAR ELECTRONICS REMAIN ACTIVE. WHEN THE DOOR IS OPENED AN ALARM SOUNDS BECAUSE THE E…

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WHEN THE CAR IS INTENTIONALLY STOPPED AND SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT THE CAR IS NOT IN PARK. IT REQUIRES MOVING THE GEAR SHIFT IN AND OUT OF DRIVE UNTIL THE ELECTRONICS RECOGNIZE THE CAR IS IN PARK. UNTIL THEN, ALL THE CAR ELECTRONICS REMAIN ACTIVE. WHEN THE DOOR IS OPENED AN ALARM SOUNDS BECAUSE THE ELECTRONICS THINKS THE CAR IS NOT IN PARK. THE GMC DEALERSHIP IS AWARE OF THE PROBLEM BUT CLAIMS THE PARTS NEEDED TO FIX IT ARE UNAVAILABLE. THIS FIRST HAPPENED OVER A YEAR AGO, BUT THE DEALERSHIP COULDN'T RECREATE THE PROBLEM. IT HAS STARTED HAPPENING AGAIN, AND THE DEALERSHIP HAS RECOGNIZED THE PROBLEM, BUT CLAIMS THE PARTS ARE UNAVAILABLE.

NHTSA ODI #11271333

29,251 miles · Oct 26, 2019
Electronic Stability Control (esc)Power TrainUnknown Or Other

2017 GMC ACADIA HAS 'SHIFT TO PARK' ERROR FOR THE LAST 6 MTHS. WILL NOT ACKNOWLEDGE THE CAR IS IN PARK AND WILL NOT TURN CAR OFF COMPLETELY. IT HAS CAUSED OTHER ISSUES WITH THE CAR LIKE BATTERY/CAR HESITATING TO START IN THE MORNING. ALSO THE RADIO/BLUETOOTH NOT DISCONNECTING AFTER TURNING CAR OFF. YOU HAVE. THIS IS A LONG PROC…

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2017 GMC ACADIA HAS 'SHIFT TO PARK' ERROR FOR THE LAST 6 MTHS. WILL NOT ACKNOWLEDGE THE CAR IS IN PARK AND WILL NOT TURN CAR OFF COMPLETELY. IT HAS CAUSED OTHER ISSUES WITH THE CAR LIKE BATTERY/CAR HESITATING TO START IN THE MORNING. ALSO THE RADIO/BLUETOOTH NOT DISCONNECTING AFTER TURNING CAR OFF. YOU HAVE. THIS IS A LONG PROCESS TO GET THE CAR TO REALIZE IT IS IN PARK. AFTER TURNING CAR ON AND OFF, SHIFTING CAR OUT OF PARK AND BACK INTO PARK. AND ALSO WIGGLING THE SHIFT GEAR. THIS AFTER KNOWING IT IS AN ON HOING ISSUE FOR WELL OVER A YEAR IS STILL NOT A RECALL AND THEY STILL HAVE NOT MADE A FIX FOR THIS.

NHTSA ODI #11271173

20,000 miles · Oct 24, 2019
Service Brakes

I WAS DRIVING MY 2017 GMC ACADIA ON THE HIGHWAY WITH MY SON IN THE VEHICLE WHEN IT SLAMMED ON THE BRAKES FOR NO REASON. WHEN I FIRST TOOK IT TO THE DEALERSHIP THEY DID NOT BELIEVE ME. THEY RESEARCHED THE ISSUE THEN INFORMED ME THAT GM WAS AWARE OF THE "PHANTOM BRAKING" PROBLEM AND ISSUED A BULLETIN TO THE DEALERS. THEY SAID THE …

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I WAS DRIVING MY 2017 GMC ACADIA ON THE HIGHWAY WITH MY SON IN THE VEHICLE WHEN IT SLAMMED ON THE BRAKES FOR NO REASON. WHEN I FIRST TOOK IT TO THE DEALERSHIP THEY DID NOT BELIEVE ME. THEY RESEARCHED THE ISSUE THEN INFORMED ME THAT GM WAS AWARE OF THE "PHANTOM BRAKING" PROBLEM AND ISSUED A BULLETIN TO THE DEALERS. THEY SAID THE WAY TO FIX IT WAS TO REBOOT THE COMPUTER. THEY WOULD NOT GIVE ME A COPY OF THE BULLETIN THAT SHOWED THE ISSUE OR THE FIX. GM KNEW THIS WAS HAPPENING IN THEIR VEHICLES AND THEY DID NOT TELL THE CAR OWNERS. IT IS A MIRACLE THAT IT DID NOT CAUSE AND ACCIDENT AND THAT NO ONE WAS HURT OR KILLED. I DO NOT FEEL SAFE DRIVING THIS CAR BUT THEY WILL NOT LET ME OUT OF MY LEASE EARLY.

NHTSA ODI #11270893

46,000 miles · Oct 21, 2019
Power Train

THE "SHIFT TO PARK" MESSAGE COMES ON AFTER I PARK THE CAR. I HAVE TO WIGGLE THE GEAR SHIFT BACK AND FORTH TO GET IT TO GO OFF OR THE CAR STAYS ON ELECTRONICALLY. THE DOOR LOCKS GO ON/OFF (AND UP AND DOWN) WHILE DRIVING (PURPORTEDLY DUE TO THE CAR GOING IN AND OUT OF PARK WHILE DRIVING) WHICH IS A MAJOR SAFETY CONCERN. BECAUSE IT…

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THE "SHIFT TO PARK" MESSAGE COMES ON AFTER I PARK THE CAR. I HAVE TO WIGGLE THE GEAR SHIFT BACK AND FORTH TO GET IT TO GO OFF OR THE CAR STAYS ON ELECTRONICALLY. THE DOOR LOCKS GO ON/OFF (AND UP AND DOWN) WHILE DRIVING (PURPORTEDLY DUE TO THE CAR GOING IN AND OUT OF PARK WHILE DRIVING) WHICH IS A MAJOR SAFETY CONCERN. BECAUSE IT'S OUT OF WARRANTY (47,000 MILES) MY DEALERSHIP SAID IT WOULD BE $700-$800 TO FIX THE PROBLEM ALTHOUGH GMC HAS PUT OUT A BULLETIN TO TELL THE DEALERSHIPS HOW TO FIX IT. THIS SHOULD BE A RECALL DUE TO SAFETY CONCERNS. IF THE CAR ISN'T READING IT'S IN PARK, IT COULD ROLL AND CAUSE INJURY AND DAMAGE. THIS HAS HAPPENED PRETTY REGULARLY FOR 2 WEEKS GOING ON 3 WEEKS.

NHTSA ODI #11269911

17,000 miles · Oct 18, 2019
Power TrainCrash

TL* THE CONTACT'S FATHER OWNS A 2017 GMC ACADIA. WHILE THE CONTACT'S FATHER WAS MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE TIRE BENT INWARDLY INTO THE WHEEL WELL. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. THE VEHICLE RECEIVED BODY DAMAGE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. T…

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TL* THE CONTACT'S FATHER OWNS A 2017 GMC ACADIA. WHILE THE CONTACT'S FATHER WAS MAKING A RIGHT TURN, THE FRONT PASSENGER SIDE TIRE BENT INWARDLY INTO THE WHEEL WELL. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. THE VEHICLE RECEIVED BODY DAMAGE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SUMMIT CHEVROLET BUICK GMC (LOCATED AT 318 GRANT AVE, AUBURN, NY 13021, 315-258-2000) WAS CONTACTED AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V516000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA ODI #11269368

33,000 miles · Oct 17, 2019
Unknown Or Other

SHIFT TO PARK ERROR WHEN CAR IS CORRECTLY IN PARK. THIS DOES NOT ALLOW YOU TO SHUT OFF YOUR ENGINE. I HAVE HAD THE SHIFTER REPLACE TWICE ALREADY AT THE DEALERSHIP. I KNOW IT WILL HAPPEN AGAIN.

NHTSA ODI #11269214

Mileage unknown · Oct 15, 2019
Electronic Stability Control (esc)Unknown Or Other

I HAVE A 2017 ACADIA. WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT SAYS "SHIFT TO PARK" EVEN THOUGH THE CAR IS ALREADY IN PARK. I HAVE TO TURN THE CAR OFF AND ON SEVERAL TIMES AND SLAM THE SHIFTER INTO PARK UNTIL THE CAR FINALLY REGISTERS THAT IT'S IN PARK.. IF I LEAVE THE CAR LIKE THAT, ALL THE ELECTR…

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I HAVE A 2017 ACADIA. WHEN THE CAR IS SHIFTED INTO PARK, THE DASHBOARD SHOWS A WARNING THAT SAYS "SHIFT TO PARK" EVEN THOUGH THE CAR IS ALREADY IN PARK. I HAVE TO TURN THE CAR OFF AND ON SEVERAL TIMES AND SLAM THE SHIFTER INTO PARK UNTIL THE CAR FINALLY REGISTERS THAT IT'S IN PARK.. IF I LEAVE THE CAR LIKE THAT, ALL THE ELECTRICAL STUFF STAYS ON AND MY BATTERY WILL DIE. ADDITIONALLY, WHEN THIS HAPPENS, THE CAR IS NOT IN PARK AND SEEMS TO BE IN GEAR OR AT LEAST IN NEUTRAL BECAUSE IT WILL ROLL. THIS IS A SAFETY HAZARD AND HAPPENS ON A DAILY OCCURRENCE.

NHTSA ODI #11268483

31,000 miles · Oct 15, 2019
Power Train

MY 2017 GMC ACADIA HAS A "SHIFTER" PROBLEM. I PUT THE CAR IN PARK BUT I GET AN ERROR MESSAGE THAT STATES "SHIFT TO PARK" AND THE CAR DOESN'T COMPLETELY TURN OFF EVEN THOUGH YOU TURN THE CAR OFF PHYSICALLY. SOME ELECTRONICS STAY ON LIKE THE RADIO AND HEADLIGHTS. YOU CANNOT COMPLETELY SHUT THE CAR DOWN - AGAIN - EVEN WHEN YO…

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MY 2017 GMC ACADIA HAS A "SHIFTER" PROBLEM. I PUT THE CAR IN PARK BUT I GET AN ERROR MESSAGE THAT STATES "SHIFT TO PARK" AND THE CAR DOESN'T COMPLETELY TURN OFF EVEN THOUGH YOU TURN THE CAR OFF PHYSICALLY. SOME ELECTRONICS STAY ON LIKE THE RADIO AND HEADLIGHTS. YOU CANNOT COMPLETELY SHUT THE CAR DOWN - AGAIN - EVEN WHEN YOU PHYSICALLY TURN THE CAR OFF. THE CAR IS IN PARK AND STOPPED.

NHTSA ODI #11268468

Mileage unknown · Oct 11, 2019
Service Brakes

THE BREAK LIGHTS WOULD STAY ON AFTER PARKING THE CAR RESULTING IN A DEAD BATTERY IN ONE OCCASION. THE DEALER HAS REPLACED BREAK PARTS TWO TIMES AND EVEN KEPT THE CAR FOR ONE WEEK FOR SAFETY REASONS. THE PROBLEM IS BACK AND SCHEDULED FOR SERVICE ON 10/14/19.

NHTSA ODI #11267844

Official recalls

4

23V334000 · Air Bags:frontal:driver Side:inflator Module

May 10, 2023

General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.

18V358000 · Fuel System, Gasoline:delivery:fuel Pump

May 31, 2018

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Consequence & remedy

Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.

17V516000 · Power Train:driveline:driveshaft

Aug 22, 2017

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Consequence & remedy

Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.

Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.

16V802000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Nov 4, 2016

General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.

Consequence & remedy

Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.