Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
560–25K
2825–50K
3250–75K
4775–100K
33100–150K
10150K+
206 reports with mileage · 256 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 246 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 90 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
15 crash reports2 fire reports12 injury reports
What owners actually said
462 reports
4,800 miles · Jun 9, 2014
Power Train
I WAS DRIVING ON A HIGHWAY WITH THE SPEED LIMIT INCREASING FROM 35 MPH TO 55 MPH. I WAS GOING ABOUT 35 MPH. THE CAR IN FRONT OF ME SIGNALED TO TURN. I APPLIED THE BRAKE AND SLOWED DOWN UNTIL THE CAR IN FRONT OF ME COMPLETED THEIR TURN. WHEN I MOVED MY FOOT FROM THE BRAKE TO THE GAS PEDAL AND ATTEMPTED TO ACCELERATE, THE ENGI…
Read full complaint
I WAS DRIVING ON A HIGHWAY WITH THE SPEED LIMIT INCREASING FROM 35 MPH TO 55 MPH. I WAS GOING ABOUT 35 MPH. THE CAR IN FRONT OF ME SIGNALED TO TURN. I APPLIED THE BRAKE AND SLOWED DOWN UNTIL THE CAR IN FRONT OF ME COMPLETED THEIR TURN. WHEN I MOVED MY FOOT FROM THE BRAKE TO THE GAS PEDAL AND ATTEMPTED TO ACCELERATE, THE ENGINE ROARED LOUDLY, BUT THE CAR WOULD NEITHER SHIFT NOR ACCELERATE. I HAD TRAFFIC BEHIND ME, BUT I WAS NOT ABLE TO GO FASTER THAN ABOUT 20 MPH IN THE 45 MPH ZONE. I TOOK MY FOOT COMPLETELY OFF THE GAS PEDAL AND ALLOWED THE CAR TO COAST FOR A FEW SECONDS. I WAS FINALLY ABLE TO GET THE CAR TO SHIFT GEARS AND EVENTUALLY ACCELERATE TO KEEP UP WITH TRAFFIC. I WAS WORRIED THAT THE CAR BEHIND ME WOULD HIT ME, BUT THEY DID NOT. I WAS GRATEFUL THAT I WAS NOT DRIVING ON A BUSY FREEWAY OR ATTEMPTING TO MERGE INTO HEAVY TRAFFIC AS IT COULD HAVE CAUSED AN ACCIDENT. *TR
NHTSA ODI #10597131
Mileage unknown · Jun 5, 2014
Fuel System, Gasoline
2014 GMC ACADIA DENALI. CONSUMER WRITES IN REGARDS TO INACCURATE FUEL GAUGE READING. *SMD THE CONSUMER STATED ON APRIL 28, 2014, THE FUEL GAUGE WAS AT 1/4 FULL. AFTER DRIVING 30 MILES, THE LOW RANGE WARNING DISPLAYED AND THE GAUGE NEEDLE WAS AT EMPTY. THE CONSUMER STATED 30 MILES COULD NOT HAVE USED 1/4 OF FUEL. WHEN HE WEN…
Read full complaint
2014 GMC ACADIA DENALI. CONSUMER WRITES IN REGARDS TO INACCURATE FUEL GAUGE READING. *SMD THE CONSUMER STATED ON APRIL 28, 2014, THE FUEL GAUGE WAS AT 1/4 FULL. AFTER DRIVING 30 MILES, THE LOW RANGE WARNING DISPLAYED AND THE GAUGE NEEDLE WAS AT EMPTY. THE CONSUMER STATED 30 MILES COULD NOT HAVE USED 1/4 OF FUEL. WHEN HE WENT TO FILL THE TANK, THE FUEL GAUGE WAS BACK UP TO 1/4 FULL. *JB
NHTSA ODI #10594078
1,450 miles · May 23, 2014
Fuel System, Gasoline
I WAS DRIVING TO GO MEET MY HUSBAND FOR LUNCH WHEN ALL OF A SUDDEN MY VEHICLE STARTED TO JERK AND TURNED OFF. I TURNED OUT OF TRAFFIC ONTO THE FIRST SIDE STREET I FOUND. ONSTAR FOUND MY LOCATION AND SENT A TOW TRUCK. DESPITE MY VEHICLE READING I HAD 1/4 TANK OF AS, I HAD ACTUALLY RAN OUT OF GAS. I HAVE NEVER RAN OUT OF GAS IN…
Read full complaint
I WAS DRIVING TO GO MEET MY HUSBAND FOR LUNCH WHEN ALL OF A SUDDEN MY VEHICLE STARTED TO JERK AND TURNED OFF. I TURNED OUT OF TRAFFIC ONTO THE FIRST SIDE STREET I FOUND. ONSTAR FOUND MY LOCATION AND SENT A TOW TRUCK. DESPITE MY VEHICLE READING I HAD 1/4 TANK OF AS, I HAD ACTUALLY RAN OUT OF GAS. I HAVE NEVER RAN OUT OF GAS IN A VEHICLE. SEVERAL OTHER TIMES MY GAS HAND WOULD READ INACCURATELY. FOR INSTANCE, MY HAND MIGHT SHOW 1/2 TANK OF GAS, BUT ALL OF A SUDDEN IT WOULD JUMP TO 3/4 TANK OF GAS. DESPITE HAVING MY VEHICLE REPAIRED 4 DIFFERENT TIMES FOR THE FUEL ISSUE, THE DEALERSHIP SAYS THAT MINE IS NOT BEING RECALLED. I DECIDED TO ADD MY ISSUE WITH THE VEHICLE BECAUSE I BELIEVE, LIKE SOME OF THE OTHER COMPLAINANTS, THAT GM IS STILL HIDING WHAT IS TRULY WRONG WITH THESE VEHICLES. THIS WHOLE SITUATION IS SAD BECAUSE I USE THIS VEHICLE TO DRIVE MY CHILDREN TO SCHOOL. I THINK GM IS STILL NOT DOING THE RIGHT THING BY THEIR CUSTOMERS. I HAVE OTHER ELECTRICAL ISSUES WITH THIS VEHICLE. FOR INSTANCE, JUST LAST WEEK MY NAVIGATION SYSTEM WOULDN'T COME ON. AFTER PULLING OVER AND TURNING THE VEHICLE OFF AND THEN BACK ON AGAIN, IT STARTED WORKING AGAIN. I 'VE HAD THIS HAPPEN ALSO WHEN TRYING TO USE MY TRUNK AND BLUETOOTH. I ALSO HAVE AN ISSUE WITH THE FACT THAT GM THOUGHT THE PROBLEM WAS SO SIGNIFICANT THAT THEY ISSUED A STOP DELIVERY ON THE 2014 ACADIA DUE TO THE FUEL ISSUE AND OTHER PROBLEMS INCLUDING THE SEATBELT, BUT THEY DO NOT THINK IT IS SIGNIFICANT ENOUGH OF A PROBLEM FOR PEOPLE WHO ALREADY OWN A 2014 ACADIA TO STOP DRIVING IT. I THINK GM NEEDS TO THINK ABOUT THE SAFETY OF ITS CUSTOMERS AND FAMILIES AND BE TRUTHFUL ABOUT THE RECALLS AND WHAT IS REALLY WRONG WITH THESE VEHICLES. *TR
NHTSA ODI #10593637
3,000 miles · May 23, 2014
Seat Belts
GENERAL MOTORS HAS ANNOUNCED A SAFETY RECALL FOR THIS VEHICLE. THE NUMBER FOR THIS CAMPAIGN IS 14187. GM CONSIDERS THIS DEFECT SERIOUS ENOUGH TO ISSUE A "STOP SELL" FOR THE AFFECTED VEHICLES. NHTSA REGULATIONS PROVIDE THE MANUFACTURER A "REASONABLE" PERIOD OF TIME TO NOTIFY OWNERS. DEFINE REASONABLE! IN 21 MAY 2014 GM REFUSED TO…
Read full complaint
GENERAL MOTORS HAS ANNOUNCED A SAFETY RECALL FOR THIS VEHICLE. THE NUMBER FOR THIS CAMPAIGN IS 14187. GM CONSIDERS THIS DEFECT SERIOUS ENOUGH TO ISSUE A "STOP SELL" FOR THE AFFECTED VEHICLES. NHTSA REGULATIONS PROVIDE THE MANUFACTURER A "REASONABLE" PERIOD OF TIME TO NOTIFY OWNERS. DEFINE REASONABLE! IN 21 MAY 2014 GM REFUSED TO PROVIDE ME ANY INFORMATION WITH RESPECT TO RESOLUTION. ON 22 MAY 2014 THE DEALERS HAD NOT BEEN INFORMED OF WHAT ACTIONS WOULD BE REQUIRED. IN THIS DAY AND AGE, FOR A DEFECT SERIOUS ENOUGH TO RESULT IN A STOP SELL ORDER, THERE IS NO EXCUSE FOR THIS LEVEL OF DELAY. IF MY SON IS KILLED OR INJURED AS A RESULT OF INACTION BY GM OR NHTSA, THE CONSEQUENCES WILL NOT BE PLEASANT. ALSO BE ADVISED I HAVE YET TO RECEIVE NOTIFICATION OF GM RECALL NUMBER 14007 ANNOUNCED ON 05 MAY 2014. I DEMAND MORE TIMELY ACTION FROM NHTSA AND GM WITH RESPECT TO RECALL NUMBER 14187. CONDUCT YOURSELVES ACCORDINGLY. *TR
NHTSA ODI #10593574
300 miles · May 21, 2014
Power Train
VEHICLE JERKS AND LURCHES WHEN SLOWING TO TURN A CORNER, THEN ACCELERATING, ESPECIALLY WHEN TURNING LEFT. THE TRANSMISSION SEEMS TO DOWNSHIFT, BUT PAUSES, THEN JERKS INTO GEAR WHEN UPSHIFTING WHEN THE GAS PEDAL IS PRESSED. THIS ONLY OCCURS WHEN I SLOW DOWN TO TURN A CORNER (APPROX. 10-15 MPH), THEN PRESS ON THE GAS PEDAL. THE…
Read full complaint
VEHICLE JERKS AND LURCHES WHEN SLOWING TO TURN A CORNER, THEN ACCELERATING, ESPECIALLY WHEN TURNING LEFT. THE TRANSMISSION SEEMS TO DOWNSHIFT, BUT PAUSES, THEN JERKS INTO GEAR WHEN UPSHIFTING WHEN THE GAS PEDAL IS PRESSED. THIS ONLY OCCURS WHEN I SLOW DOWN TO TURN A CORNER (APPROX. 10-15 MPH), THEN PRESS ON THE GAS PEDAL. THE LURCH USUALLY HAPPENS BETWEEN 15-20 MPH. I'VE TAKEN IT TO THE GMC DEALERSHIP WHERE IT WAS PURCHASED SEVERAL TIMES, BUT THEY DON'T KNOW WHAT TO DO WITH IT. THEY MENTIONED THAT IT COULD JUST BE THE VEHICLE "LEARNING," BUT IT NOW HAS OVER 4000 MILES ON IT. THEIR LATEST THINKING WAS THAT IT WAS A PROGRAMMING PROBLEM, BUT THEY SAID THAT GMC HAS NOT CREATED A SOFTWARE FIX FOR THE PROGRAM, AND THEREFORE THERE IS NOTHING THAT CAN BE DONE. THEY TOLD ME THAT IT IS SAFE TO DRIVE, SO I SHOULD JUST KEEP DRIVING IT. I'VE CONTACTED GMC, BUT THEY JUST REFER ME BACK TO THE DEALERSHIP, AND THEY DON'T KNOW WHAT TO DO. THERE ARE SIMILAR COMPLAINTS FROM OTHERS WHO ARE EXPERIENCING THE SAME PROBLEM ON WWW.ACADIAFORUM.NET. *TR
NHTSA ODI #10593278
10 miles · May 19, 2014
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE PARKED, THE FUEL TANK GAUGE INDICATED A HALF TANK OF FUEL. FIVE MINUTES LATER, THE FUEL TANK GAUGE INDICATED IT WAS EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WA…
Read full complaint
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE PARKED, THE FUEL TANK GAUGE INDICATED A HALF TANK OF FUEL. FIVE MINUTES LATER, THE FUEL TANK GAUGE INDICATED IT WAS EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V223000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE), ALTHOUGH IT EXPERIENCED THE SAME DEFECT LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 10.
NHTSA ODI #10592368
4,010 miles · May 16, 2014
EngineVehicle Speed Control
WHILE I WAS DRIVING MY CAR IN TRAFFIC, THE GREEN CAR INDICATOR LIGHT CAME ON AND SLOWED DOWN MY SPEED TO A COMPLETE STOP. I PULLED OVER AND ALLOWED CARS TO GO AROUND ME AS I TRIED TO RESTART THE VEHICLE, 3 TIMES, AND IT WOULD NOT START. I CALLED ONSTAR TO SEE IF THEY COULD DO A CAR CHECK AND TOLD ME NOTHING WAS WRONG. AFTER AN …
Read full complaint
WHILE I WAS DRIVING MY CAR IN TRAFFIC, THE GREEN CAR INDICATOR LIGHT CAME ON AND SLOWED DOWN MY SPEED TO A COMPLETE STOP. I PULLED OVER AND ALLOWED CARS TO GO AROUND ME AS I TRIED TO RESTART THE VEHICLE, 3 TIMES, AND IT WOULD NOT START. I CALLED ONSTAR TO SEE IF THEY COULD DO A CAR CHECK AND TOLD ME NOTHING WAS WRONG. AFTER AN HOUR OF BEING STUCK ON THE SIDE OF THE ROAD WITH A CAR THAT WOULD NOT START, ONSTAR GOT ME A TOW TRUCK AND TOWED ME TO THE DEALER SHIP. THE DEALER SHIP AT FIRST COULD NOT FIGURE OUT WHAT WAS WRONG WITH THE CAR AND TRIED TO SEE IF IT WAS THE INDICATOR LIGHT, AFTER 3 DAYS THE CALLED ME AND INFORMED ME THAT THE BATTERY HAD A BAD CELL WHICH HAD CAUSED THE CARS SYSTEM TO SHUT DOWN IMMEDIATELY WHILE I WAS DRIVING. THEY GAVE ME A NEW BATTERY AND THAT CLEARED UP THAT PROBLEM. I AM VERY CONCERNED WITH THIS HAPPENING TO SOMEONE ON A HIGHWAY, IMAGINE IF SOMEONE COULD NOT CONTROL THERE CAR AND SPEED WHILE DOING 70 MPH IN THE FAST LANE, THIS COULD EASILY CAUSE A CAR CRASH!!! I WAS FORTUNATE TO BE IN A NEIGHBORHOOD ONLY GOING 25 MPH BUT IT STILL COULD HAVE CAUSED A ACCIDENT SINCE THERE WAS CARS BEHIND ME. IT WAS A SCARY SITUATION AS I REALIZED I HAD NO CONTROL OF MY CAR, PLEASE MAKE PEOPLE AWARE OF THIS BECAUSE I HAVE HEARD OF GM HAVE MORE BAD BATTERIES! *TR
NHTSA ODI #10588808
9,000 miles · May 8, 2014
Fuel/propulsion System
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS INFORMED BY THE TOW TRUCK DRIVER THAT THE VEHICLE RAN OUT OF FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS 1/4 FULL. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPER…
Read full complaint
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE TURNING AT APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS INFORMED BY THE TOW TRUCK DRIVER THAT THE VEHICLE RAN OUT OF FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS 1/4 FULL. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A DEFECT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,000.
NHTSA ODI #10587262
8,000 miles · May 8, 2014
Fuel System, Gasoline
MY CAR RAN OUT OF GAS WITHOUT ANY WARNING. I LOOKED UP MY VIN NUMBER AND ITS NOT INCLUDED IN THE RECALL HOWEVER IT SHOULD BE INCLUDED. I'VE BEEN DRIVING FOR OVER 20 YEARS AND NEVER RAN OUT OF GAS BEFORE. THERE IS AN ISSUE WITH MY FUEL GAUGE AND GMC IS NOT RECALLING MY VEHICLE, AND CONSIDERING GMC'S RECENT PAST REGARDING RECAL…
Read full complaint
MY CAR RAN OUT OF GAS WITHOUT ANY WARNING. I LOOKED UP MY VIN NUMBER AND ITS NOT INCLUDED IN THE RECALL HOWEVER IT SHOULD BE INCLUDED. I'VE BEEN DRIVING FOR OVER 20 YEARS AND NEVER RAN OUT OF GAS BEFORE. THERE IS AN ISSUE WITH MY FUEL GAUGE AND GMC IS NOT RECALLING MY VEHICLE, AND CONSIDERING GMC'S RECENT PAST REGARDING RECALLS I BELIEVE GMC IS CONTINUING THIS TREND OF NOT RECALLING THE VEHICLES THAT IT SHOULD. *TR
NHTSA ODI #10587202
4,000 miles · May 3, 2014
Latches/locks/linkages
REAR DOOR LOCK AUTOMATICALLY LOCKS WHEN VEHICLE IS PLACED IN DRIVE OR LOCKED VIA KEY PAD. WHEN ATTEMPTING TO UNLOCK THE REAR DOOR LOCK DOES NOT UNLOCK AND CAN NOT BE OPENED FROM INSIDE OR OUTSIDE OF THE VEHICLE. *TR
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
2014 GMC Acadia Problems, Complaints & Recalls | Skip That Year
Illustration