NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
462 reportsMileage unknown · Oct 1, 2014
Power TrainSteeringCrash
I PARKED THE VEHICLE AND LEFT IT RUNNING WITH MY MOTHER IN THE CAR WITH HER SEAT BELT ON. AS SHE WAS SITTING THERE THE VEHICLE ROLLED FORWARD ON ITS OWN AND HIT A FORD F150 PARKED ACROSS FROM MY VEHICLE CAUSING DAMAGE TO MY VEHICLE AS WELL AS THE TRUCK. I FILED A CLAIM WITH GMC AND THEY HAD SOMEONE COME TO MY HOME AND RUN TEST…
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I PARKED THE VEHICLE AND LEFT IT RUNNING WITH MY MOTHER IN THE CAR WITH HER SEAT BELT ON. AS SHE WAS SITTING THERE THE VEHICLE ROLLED FORWARD ON ITS OWN AND HIT A FORD F150 PARKED ACROSS FROM MY VEHICLE CAUSING DAMAGE TO MY VEHICLE AS WELL AS THE TRUCK. I FILED A CLAIM WITH GMC AND THEY HAD SOMEONE COME TO MY HOME AND RUN TEST ON MY VEHICLE AND WAS TOLD THEY COULD FIND NOTHING. AFTER THEY FINISHED THE TEST NY LOCKING MECHANISM IS NOT WORKING PROPERLY. *TR
NHTSA ODI #10640602
2,500 miles · Aug 26, 2014
Fuel/propulsion SystemVehicle Speed Control
THE ACADIA'S FUEL GAUGE JUST STOPS WORKING AND THEN STARTS AGAIN. THE VEHICLE HAS A JERKY MOTION WHEN SLOWING DOWN AROUND ANY CURVES...LIKE THE ENGINE HAS TO CATCH UP. *TR
NHTSA ODI #10628303
1,200 miles · Aug 18, 2014
EngineService BrakesSteering
ON 08/17/14 AT APPROXIMATELY 15:30, I WAS BACKING UP IN MY DRIVEWAY FROM A MAJOR ROADWAY AND MY VEHICLE SUDDENLY LOST ALL POWER, STEERING AND BRAKES. I LOOKED AT THE DRIVER INFORMATION CENTER AND IT SAID SOMETHING LIKE "POWER LOSS" AND "BATTERY". I WAS IN TOO BIG OF A HURRY TO PUT IT IN PARK AND RESTART THE VEHICLE AND GET OUT O…
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ON 08/17/14 AT APPROXIMATELY 15:30, I WAS BACKING UP IN MY DRIVEWAY FROM A MAJOR ROADWAY AND MY VEHICLE SUDDENLY LOST ALL POWER, STEERING AND BRAKES. I LOOKED AT THE DRIVER INFORMATION CENTER AND IT SAID SOMETHING LIKE "POWER LOSS" AND "BATTERY". I WAS IN TOO BIG OF A HURRY TO PUT IT IN PARK AND RESTART THE VEHICLE AND GET OUT OF THE ROAD TO CONCENTRATE ON WHAT IT WAS SAYING. I SIGNED A LEASE FOR THIS VEHICLE ON JULY 3, 2014 AND ACTUALLY WAS TOLD AFTER I SIGNED ALL THE PAPERS THAT MY VEHICLE WAS ONE THAT WAS INVOLVED IN THE IGNITION RECALL AND TO PLEASE DROP IT OFF AT THIS DEALER ON MONDAY, JULY 7, 2014 SO THEY COULD REPLACE THE IGNITION. ON MONDAY,JULY 7, 2014, THE DEALER PICKED MY VEHICLE UP FROM MY WORKPLACE, I'M JUST DOWN THE ROAD. I PICKED MY VEHICLE UP ON MY WAY HOME. FROM THAT TIME FORWARD, I NOTICED OCCASIONALLY I WAS UNABLE TO TURN THE KEY IN THE IGNITION. LIKE SOMETIMES WHEN YOUR STEERING WHEEL IS JUST WRONG. AFTER A FEW ATTEMPTS, I WAS ABLE TO START THE VEHICLE. THIS HAPPENED MAYBE 5-6 TIMES. ON 08/18/14, I TRIED TO CONTACT MY SALESMAN AND HE IS ON VACATION UNTIL NEXT MONDAY. I HAVE NOT CALLED THE DEALER BACK YET TO REPORT THIS, I AM AT WORK. MY MOTIVATION FOR REPORTING THIS IS THAT THE IGNITION WAS REPLACED BECAUSE OF THE RECALL. NOW, I DON'T KNOW THAT IS THE REASON FOR THE POWER FAILURE ON SATURDAY, BUT I AM SUSPICIOUS OF THAT REPLACEMENT IGNITION. IT'S A BRAND NEW VEHICLE! *TR
NHTSA ODI #10625988
70 miles · Aug 1, 2014
Seat Belts
I PURCHASED A 2014 ACADIA THAT WAS PART OF NHTSA CAMPAIGN NUMBER: 14V266000. THE CAR WAS DELIVERED TO ME WITHOUT THE RECALL BEING PERFORMED. THIS IS IN DIRECT VIOLATION OF THE STOP SALE NOTICE ON THE RECALL. THE DEALERSHIP NOW WANTS THE CAR BACK ASAP TO FIX THE RECALL, BUT THE ARE STILL IN DIRECT VIOLATION OF THE LAW. GM IS …
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I PURCHASED A 2014 ACADIA THAT WAS PART OF NHTSA CAMPAIGN NUMBER: 14V266000. THE CAR WAS DELIVERED TO ME WITHOUT THE RECALL BEING PERFORMED. THIS IS IN DIRECT VIOLATION OF THE STOP SALE NOTICE ON THE RECALL. THE DEALERSHIP NOW WANTS THE CAR BACK ASAP TO FIX THE RECALL, BUT THE ARE STILL IN DIRECT VIOLATION OF THE LAW. GM IS ARROGANT AND DENIES THAT THIS CAN HAPPEN IN THEIR SYSTEM. GM'S SYSTEM NEEDS TO BE FIXED AS WELL. I HAVE EMAILS AND VOICEMAILS THAT BACK UP THIS INFORMATION. *TR
NHTSA ODI #10618288
Mileage unknown · Aug 1, 2014
Electrical SystemEngineFuel System, Gasoline
SINCE THE DAY I DROVE MY ACADIA OFF THE LOT THERE HAS BEEN A "CLICK" THAT OCCURS WHICH SOUNDS LIKE IT IS COMING FROM THE ENGINE THAT CAN BE FELT UNDER THE GAS PEDAL WHEN THE VEHICLE IS ABOUT TO SHIFT INTO 2ND GEAR, BUT ONLY IMMEDIATELY AFTER STARTING THE VEHICLE AND NEVER AGAIN WHEN SWITCHING BETWEEN 1ST AND 2ND GEAR UNTIL IT HA…
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SINCE THE DAY I DROVE MY ACADIA OFF THE LOT THERE HAS BEEN A "CLICK" THAT OCCURS WHICH SOUNDS LIKE IT IS COMING FROM THE ENGINE THAT CAN BE FELT UNDER THE GAS PEDAL WHEN THE VEHICLE IS ABOUT TO SHIFT INTO 2ND GEAR, BUT ONLY IMMEDIATELY AFTER STARTING THE VEHICLE AND NEVER AGAIN WHEN SWITCHING BETWEEN 1ST AND 2ND GEAR UNTIL IT HAS BEEN TURNED OFF AND RESTARTED. THE NOISE IT MAKES SOUNDS LIKE A MARBLE ROLLING ON A WOODEN FLOOR FOR ABOUT 1-2 SECONDS AND THEN CLICK AND THEN THE GEAR SHIFTS. THE DEALER SAID THEY DIDN'T HEAR ANYTHING BUT I DO AS WELL AS OTHER PASSENGERS DO EVERY DAY. ADDITIONALLY, WHEN TURNING THE VEHICLE AT A SLOW RATE OF SPEED AND THEN ACCELERATING, THE ENGINE SLAMS INTO GEAR WHEN BETWEEN 10-15 MPH BUT ONLY AFTER A TURN AND AN ATTEMPT AT ACCELERATION. ALSO, MY ACADIA IS NOT A VEHICLE UNDER THE "FAULTY GAS GAUGE" RECALL HOWEVER ONCE MY VEHICLE IS BELOW 1/4 TANK THE NEEDLE ON THE GAS GAUGE WILL JUMP FROM 1/8 TANK TO 1/16, BACK UP TO 1/8 OF A TANK ALL WHILE DRIVING ON FLAT ROADWAYS. CONCURRENTLY, THE RANGE FOR THE FUEL ON THE DIGITAL SCREEN GOES FROM 95 TO 58 TO 72 ALL WHILE DRIVING WITH CRUISE CONTROL ON AT A CONSISTENT SPEED. LASTLY, THE VEHICLE HAS THE DENALI GRILL WHICH LEAVES MINIMAL AIRFLOW FROM THE ENGINE COMPARTMENT. UP TO THREE HOURS AFTER TURNING THE VEHICLE OFF (IN A COOL GARAGE) YOU CAN STILL FEEL THE HEAT COMING FROM THE ENGINE COMPARTMENT IF YOU PLACE YOUR HAND IN FRONT OF THE GRILL. COULD THIS BE A POSSIBLE FIRE HAZARD? ALL OF THESE ISSUES BEGAN WHEN I PURCHASED THE VEHICLE WITH 60 MILES ON IT AND CONTINUE NOW AT 15,500 MILES. I DRIVE FREQUENTLY AND CAN TELL YOU THAT I DO NOT FEEL SAFE IN MY VEHICLE BUT AM UNSURE WHAT TO DO AS THE DEALER HAS TOLD ME THERE IS NOTHING WRONG WITH IT. THE ONLY RECALL FOR MY VEHICLE IS THE SEATBELT ISSUE BUT I THINK THERE ARE SERIOUS ENGINE PROBLEMS WITH THIS VEHICLE THAT NEED TO BE ADDRESSED BY GM. *TR
NHTSA ODI #10618248
500 miles · Jul 27, 2014
Power TrainService Brakes
WHEN ACCELERATING BETWEEN 10 AND 20 MILES PER HOUR, SOMETHING UNDERNEATH THE BODY OF THE CAR, MOVES IN A CIRCULAR MOTION AND CLUNKS UNDERNEATH THE GAS PEDAL. THIS MOVEMENT CAN BE FELT UNDER THE GAS PEDAL AND FLOOR AS WELL AS HEARD. THIS OCCURS 80-90 PERCENT OF THE TIME AFTER STARTING THE VEHICLE. THE VEHICLE ALSO SHIFTS HARD …
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WHEN ACCELERATING BETWEEN 10 AND 20 MILES PER HOUR, SOMETHING UNDERNEATH THE BODY OF THE CAR, MOVES IN A CIRCULAR MOTION AND CLUNKS UNDERNEATH THE GAS PEDAL. THIS MOVEMENT CAN BE FELT UNDER THE GAS PEDAL AND FLOOR AS WELL AS HEARD. THIS OCCURS 80-90 PERCENT OF THE TIME AFTER STARTING THE VEHICLE. THE VEHICLE ALSO SHIFTS HARD INTO GEAR AT ABOUT THIS MPH. THE DEALERSHIP HAS TESTED SEVERAL ACADIAS AND FOUND A GM BULLETIN ON THIS EVENT. THE GM BULLETIN INDICATES THIS IS A "NORMAL" CYCLING OF THE ABS BRAKE SYSTEM THAT OCCURS ON THE ACADIA AND CHEVY TRAVERSE MODELS. SO FAR GM HAS BEEN UNWILLING TO RESOLVE THIS ISSUE, YET BECAUSE IT IS A BRAKE ISSUE AND IS FELT UNDER THE GAS PEDAL, THE SAFETY OF THIS VEHICLE IS HIGHLY CONCERNING TO ME. I DRIVE A VARIETY OF VEHICLES FOR WORK AND DO NOT EXPERIENCE THIS ROTATION AND CLUNK WITH ANY OTHER VEHICLE. I AM CONCERNED ABOUT MY SAFETY. *JS
NHTSA ODI #10616647
Mileage unknown · Jul 22, 2014
Seat Belts
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE DEALER DID NOT HAVE THE PART AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V266000 (SEAT BELTS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN TH…
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TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE DEALER DID NOT HAVE THE PART AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V266000 (SEAT BELTS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
NHTSA ODI #10615365
4,000 miles · Jun 18, 2014
Engine And Engine CoolingVisibilityInjury
I WAS RETURNING FROM A DOCTORS APPOINTMENT AND STOPPED TO PICK UP MY SON'S PRESCRIPTION. I TURNED TO CHECK ON MY SON, WHO JUST TURNED ONE ON SUNDAY, AND SAW HIS FACE WAS EXTREMELY RED. I WAS CONFUSED BECAUSE HE WAS SO WARM AND I HAD THE A/C ON BLAST. APPARENTLY THE BACK OF MY NEW DENALI ACADIA 2014 WAS NOW ONLY BLOWING WARM AIR.…
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I WAS RETURNING FROM A DOCTORS APPOINTMENT AND STOPPED TO PICK UP MY SON'S PRESCRIPTION. I TURNED TO CHECK ON MY SON, WHO JUST TURNED ONE ON SUNDAY, AND SAW HIS FACE WAS EXTREMELY RED. I WAS CONFUSED BECAUSE HE WAS SO WARM AND I HAD THE A/C ON BLAST. APPARENTLY THE BACK OF MY NEW DENALI ACADIA 2014 WAS NOW ONLY BLOWING WARM AIR. I SHUT OFF THE REAR AIR ROLLED DOWN THE WINDOWS AND FULLY BLASTED ONLY THE FRONT A/C UNIT. I LIVED ONLY 3 MINUTES AWAY SO I RACED HOME AND GOT HIM OUT OF THE VEHICLE. AFTER A FEW MINUTES HE WOKE UP AND STARTED TO APPEAR HIS NORMAL SELF. I WENT BACK OUT TO THE VEHICLE AND RETESTED THE REAR AIR NOT WORKING. AFTER I CONFIRMED IT I CALLED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. I HAVE BEEN LOOKING THIS ISSUE UP ON THE INTERNET AND IT APPEARS TO BE QUIT COMMON. WITHOUT MY MOTHERLY INSTINCTS AND FORMER TRAINING MY SON COULD HAVE POSSIBLY DIED FROM HEAT INJURIES IN MY BRAND NEW VEHICLE. I AM EXTREMELY DISAPPOINTED THAT THIS IS EVEN AN ISSUE I HAVE TO ALSO WORRY ABOUT. GMC NEEDS TO GET THIS ISSUE RESOLVES BEFORE SOMEONE DOES LOSE THEIR CHILD(REN) TO THIS HEAT ISSUE. HTTP://WWW.ACADIAFORUM.NET/INDEX.PHP?TOPIC=12405.0 HTTP://BOARDREADER.COM/FP/GMC_ACADIA_FORUM_ACADIAFORUM_N_9340259/PROBLEMS_RECALLS_TSBS_FAQS_LINKS_HOW_TOS_10202903.HTML. *TR
NHTSA ODI #10599071
8,000 miles · Jun 11, 2014
Power TrainService BrakesCrash
WAS GOING TO BACK OUT OF MY GARAGE WHEN I PUT THE SHIFTER INTO REVERSE. WHEN THE SHIFTER WAS IN REVERSE, IT SHIFTED OUT OF GEAR ON ITS OWN INTO DRIVE AND IT WENT FORWARD SLAMMING FRONT END OF THE VEHICLE INTO A REFRIGERATOR. CAUSING THE REFRIGERATOR TO BE COMPLETELY DESTROYED AND THE FRONT END OF THE HOOD TO BECOME CROOKED. THIS…
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WAS GOING TO BACK OUT OF MY GARAGE WHEN I PUT THE SHIFTER INTO REVERSE. WHEN THE SHIFTER WAS IN REVERSE, IT SHIFTED OUT OF GEAR ON ITS OWN INTO DRIVE AND IT WENT FORWARD SLAMMING FRONT END OF THE VEHICLE INTO A REFRIGERATOR. CAUSING THE REFRIGERATOR TO BE COMPLETELY DESTROYED AND THE FRONT END OF THE HOOD TO BECOME CROOKED. THIS IS VERY DANGEROUS AND CONCERNING AS HAD THEIR BEEN SOMEONE IN FRONT OF THE VEHICLE IT WOULD HAVE MORE THAN LIKELY SERIOUSLY HURT THEM OR KILLED THEM. I HAVE ALSO HAD OTHER INCIDENTS WHEN DRIVING THE VEHICLE THAT IT WILL SHIFT FROM DRIVE TO LOW ON ITS OWN AND THIS HAPPENS FREQUENTLY AT LEAST 3 TIMES PER WEEK. *TR
NHTSA ODI #10597775
13,758 miles · Jun 9, 2014
Air BagsCrash
I WAS HIT BY A FORD F-150 THAT WAS GOING APPROX. 55 MPH. IT HIT ME ON MY REAR DRIVER'S SIDE DIRECTLY BY THE BACK DOOR AND GAS TANK. I WAS THE ONLY PASSENGER IN THE VEHICLE. NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH MY ACADIA WAS SPUN AND THE DRIVER'S SIDE DOOR WAS IMPACTED BY THE PASSENGER'S SIDE DOOR CAUSING IT TO BE UNUSABLE AN…
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I WAS HIT BY A FORD F-150 THAT WAS GOING APPROX. 55 MPH. IT HIT ME ON MY REAR DRIVER'S SIDE DIRECTLY BY THE BACK DOOR AND GAS TANK. I WAS THE ONLY PASSENGER IN THE VEHICLE. NONE OF THE AIRBAGS DEPLOYED EVEN THOUGH MY ACADIA WAS SPUN AND THE DRIVER'S SIDE DOOR WAS IMPACTED BY THE PASSENGER'S SIDE DOOR CAUSING IT TO BE UNUSABLE AND UNABLE TO OPEN. MY HEAD HIT AND SHOULDER THE DRIVER'S SIDE WINDOW AND HIP AND LEFT LEG HIT THE DRIVER'S SIDE DOOR LEAVING PULLED MUSCLES AND BRUISES AND A SLIGHT CONCUSSION. ESIS/GM TOLD ME THAT GM WOULD IS NOT RESPONSIBLE FOR THE AIRBAGS NOT DEPLOYING DUE TO "BEING HIT INCORRECTLY BY THE OTHER VEHICLE". *TR
NHTSA ODI #10597134
Official recalls
6May 10, 2023
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Apr 30, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Additional source detail variants (3)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Electrical System: Instrument Cluster/panel
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Fuel System, Gasoline
General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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