Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
110–25K
1225–50K
1950–75K
2075–100K
27100–150K
2150K+
91 reports with mileage · 44 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports8 fire reports4 injury reports
What owners actually said
135 reports
100,940 miles · Jul 24, 2019
Air Bags
IN EARLY 2019 WE NOTICED THAT THE AIRBAG ICON WAS ILLUMINATING INTERMITTENTLY AND A NOTICE ON THE DASHBOARD STATED THAT THE AIRBAG NEEDED SERVICE. INITIALLY, THIS OCCURED SOMETIMES WHILE IDLING AND SOMETIMES WHILE DRIVING. ULTIMATELY, THE LIGHT AND THE MESSAGE BECAME PERSISTENT AND CONTINUOUS ANYTIME THE SWITCH WAS ON. HAVING…
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IN EARLY 2019 WE NOTICED THAT THE AIRBAG ICON WAS ILLUMINATING INTERMITTENTLY AND A NOTICE ON THE DASHBOARD STATED THAT THE AIRBAG NEEDED SERVICE. INITIALLY, THIS OCCURED SOMETIMES WHILE IDLING AND SOMETIMES WHILE DRIVING. ULTIMATELY, THE LIGHT AND THE MESSAGE BECAME PERSISTENT AND CONTINUOUS ANYTIME THE SWITCH WAS ON. HAVING FAILTHFULLY USED THE BRAND'S DEALSHIPS FOR SERVICE OVER THE YEARS WE ADDRESSED THE PROBLEM TO THE LOCAL ONE IN EARLY MARCH 2019. AFTER DIAGNOSIS THE DEALER ATTEMPTED A LOCAL REPAIR. IT FAILED IMMEDIATELY. UPON RETURNING WITH THE SAME COMPLAINT TODAY THE DEALER DISCLAIMED BEING ABLE TO GET THE LISTED PART MUCH LESS INSTALL IT TO CORRECT THE PROBLEM. AT PRESENT, WE'RE SADDLED WITH A VEHICLE WITH A COMPROMISED SAFETY SYSTEM AND NO WAY TO FIX IT.
NHTSA ODI #11234655
Mileage unknown · Jul 17, 2019
Electrical System
WIPERS TURN OFF IF BLINKER ON AND ONLY WORK ON HIGH
NHTSA ODI #11232937
107,000 miles · Jul 8, 2019
Exterior Lighting
THE HEADLIGHTS ON THIS VEHICLE ARE HORRIBLE , IT IS A SAFETY HAZZARD . WHEN DRIVING THE HEADLIGHTS ONLY LIGHT UP THE ROAD ABOUT 6 FT IN FEONT OF YOU ON LOW BEAM AND THERE IS A DISTINCT LINE WHERE THEY STOP SHINING UPWARDS WHICH IS ONLY ABOUT 4 FT UP INTO THE SKY . THIS DOES NOT GIVE YOU ENOUGH TIME TO SEE ANYTHING IN FRONT OF Y…
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THE HEADLIGHTS ON THIS VEHICLE ARE HORRIBLE , IT IS A SAFETY HAZZARD . WHEN DRIVING THE HEADLIGHTS ONLY LIGHT UP THE ROAD ABOUT 6 FT IN FEONT OF YOU ON LOW BEAM AND THERE IS A DISTINCT LINE WHERE THEY STOP SHINING UPWARDS WHICH IS ONLY ABOUT 4 FT UP INTO THE SKY . THIS DOES NOT GIVE YOU ENOUGH TIME TO SEE ANYTHING IN FRONT OF YOU LET ALONE PWOPLE WALKING ON THE SIDEWALKS . I AM VERY DISSAPOINTES THAT THIS VEHICLE IS 6 YEARS OLD AND THIS HASNT BEEN TAKEN CARE OF YET . MAYBE YOU SHOULD TRY AND DRIVE RHIS VEHICLE AND THEN RECALL IT BECAUSE YOU CANT SEE ANYTHING ON LOW BEAM. I WAS DRIVING ON THE STREET AFTER GETTING THIS AND DRIVING AR NIGHT IS A SAFETY HAZZARD THAT NEEDS TO BE RECONCIKED FOR ALL OF US BEFORE SOMETHING HAPPENS TO SOMEONE .
NHTSA ODI #11230189
124,000 miles · Jun 25, 2019
SeatsCrash
DRIVERS SIDE SEAT SQUEAKS WHEN DRIVING AND BRAKING. BASICALLY WHENEVER THE SEAT ROCKS BACK AND FORTH. MECHANIC SAID HE CAN'T UNDERSTAND WHY IT DOES IT BUT HE THINKS IT'S THE MOUNTING TRACK ON THE BASE INTO THE CONNECTION TO THE BACKREST. SAID MOST LIKELY AN ENTIRE SEAT OR FRAME OF SEAT WOULD NEED REPLACING.
NHTSA ODI #11222570
82,000 miles · Jun 17, 2019
Electrical System
TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE LIGHT ON THE SIDE VIEW MIRROR ILLUMINATED WITHOUT WARNING AND CAUSED THE INSTRUMENT PANEL AND INTERIOR LIGHTING TO BLACK OUT. WHEN THE VEHICLE WAS TURNED OFF, THE ELECTRICAL SYSTEM AND LIGHTING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEA…
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TL* THE CONTACT OWNS A 2013 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE LIGHT ON THE SIDE VIEW MIRROR ILLUMINATED WITHOUT WARNING AND CAUSED THE INSTRUMENT PANEL AND INTERIOR LIGHTING TO BLACK OUT. WHEN THE VEHICLE WAS TURNED OFF, THE ELECTRICAL SYSTEM AND LIGHTING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING CHAMPION BUICK GMC (855-587-3503, LOCATED AT 7885 GRAND RIVER AVE, BRIGHTON, MI 48114). THE DEALER STATED THAT SINCE THE VEHICLE HAD MORE THAN 80,000 MILES, IT WOULD NOT BE REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
NHTSA ODI #11220640
95,902 miles · Jun 17, 2019
Electrical System
SIDE DETECTION MODULE IS A WARRANTY RECALL BY GM AND THEY WILL NOT REPLACE THE PART DUE TO MILEAGE. I WAS NEVER INFORMED OF THE RECALL BY GM SO THEY SHOULD HONOR THEIR RECALL.
NHTSA ODI #11220626
Mileage unknown · May 10, 2019
Electrical SystemEngineExterior Lighting
I HAVE NEVER HAD TO REPLACE BULBS IN THE HEADLIGHTS IN A VEHICLE I HAVE OWNED. THE HEADLIGHTS IN THIS VEHICLE WERE GOOD ABOUT 2 YEARS. BUT, SINCE THEN I HAVE HAD TO REPLACE BOTH BULBS IN THE HEADLIGHTS EVERY YEAR. AND, I HAVE TO HAVE THE A/C SYSTEM WORKED ON EVERY YEAR AS WELL BEGINNING 3 MONTHS AFTER I PURCHASED IT. PURCHASIN…
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I HAVE NEVER HAD TO REPLACE BULBS IN THE HEADLIGHTS IN A VEHICLE I HAVE OWNED. THE HEADLIGHTS IN THIS VEHICLE WERE GOOD ABOUT 2 YEARS. BUT, SINCE THEN I HAVE HAD TO REPLACE BOTH BULBS IN THE HEADLIGHTS EVERY YEAR. AND, I HAVE TO HAVE THE A/C SYSTEM WORKED ON EVERY YEAR AS WELL BEGINNING 3 MONTHS AFTER I PURCHASED IT. PURCHASING THIS VEHICLE IS THE WORST DECISION I HAVE EVER MADE IN MY LIFE. I AM CONSTANTLY HAVING SOMETHING BREAK. HEADLIGHTS, WHEEL BEARINGS, MOTOR MOUNT, MULTIPLE ISSUES WITH A/C, TRANSMISSION.
NHTSA ODI #11206895
96,700 miles · Mar 18, 2019
Electronic Stability Control (esc)
ABOUT 3 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, THE ENTIRE DASH BLACKED OUT FOR A FEW SECONDS, THEN WOULD GO THRU CHECKS AS IT WOULD COME BACK ON. THE MORNING I TOOK IT TO DEALER, THE PROBLEM STOPPED. THEY COULD FIND NOTHING. TWO DAYS AGO WHILE DRIVING VERY SLOW (MAYBE 10 MPH) IN HEAVY TRAFFIC THE DASH BEGAN GOING THRU ITS C…
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ABOUT 3 WEEKS AGO, WHILE DRIVING ON THE HIGHWAY, THE ENTIRE DASH BLACKED OUT FOR A FEW SECONDS, THEN WOULD GO THRU CHECKS AS IT WOULD COME BACK ON. THE MORNING I TOOK IT TO DEALER, THE PROBLEM STOPPED. THEY COULD FIND NOTHING. TWO DAYS AGO WHILE DRIVING VERY SLOW (MAYBE 10 MPH) IN HEAVY TRAFFIC THE DASH BEGAN GOING THRU ITS CHECKS AGAIN. I STOPPED AND WENT INTO A GAS STATION FOR A COUPLE OF MINS, RETURNED AND COULD NOT UNLOCK THE FRONT DOORS WITH MY KEY FOB. GOT INTO THE VEHICLE AND IT WOULD NOT START, NOR DID IT CRANK (NO SOUND). AFTER TRYING SEVERAL TIMES, IT DID START. O'REILLY AUTO PARTS CHECKED IT AND SAID THAT MY STARTER WAS BAD. THEY DID NOT HAVE ONE IN STOCK. I RETURNED TO THE CAR AND WHEN IT FINALLY STARTED, THE RADIO DID NOT COME ON. AFTER A FEW RE-STARTS, THE RADIO DID COME ON. RESEARCHED THE PROBLEM, AND FOUND A VIDEO ON THE SAME MAKE AND MODEL THAT MENTIONED A RECALL. CHECKED MY VIN, NO RECALL, BUT VEHICLE IS UNDER WARRANTY. HOPEFULLY THEY WILL FIND THE ISSUE AND FIX THE PROBLEM.
NHTSA ODI #11189674
Mileage unknown · Feb 16, 2019
Electrical System
I HAVE BEEN HAVING ELECTRICAL OR RADIO PROBLEMS SINCE 2016 FINALLY IN 2017 THEY REPLACED THE RADIO THEY STATED THE RADIO WAS THE ISSUE. BECAUSE MY RADIO FREEZES AND TURNS OFF AND ON.EVERY SECOND MONTHS LATER IT STARTED DOING IT. I AM A NURSE I AM A BUSY MOM TOO. TOOK IT BACK TO DEALER AND THEY DID RESET, UPDATE AND THE RADIO WA…
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I HAVE BEEN HAVING ELECTRICAL OR RADIO PROBLEMS SINCE 2016 FINALLY IN 2017 THEY REPLACED THE RADIO THEY STATED THE RADIO WAS THE ISSUE. BECAUSE MY RADIO FREEZES AND TURNS OFF AND ON.EVERY SECOND MONTHS LATER IT STARTED DOING IT. I AM A NURSE I AM A BUSY MOM TOO. TOOK IT BACK TO DEALER AND THEY DID RESET, UPDATE AND THE RADIO WAS FINE. MONTHS LATER THERE I GO HAVING SAME ISSUE AND NOW NO WARRANTY FOR RADIO. NOW THEY ARE SAYING THAT THEY CANT REPLACE WITH WARRANTY BECAUSE IS NOT COVERED. WOW IS INSANE, DEALER DOES NOT WANT TO TAKE PART IN THIS ISSUE. I HAVE SEEN A LOT OF PEOPLE COMMENTS WITH SAME PROBLEMS WITH RADIO OF THIS MODEL TOO. I NEED A SOLUTION TO GET MY RADIO FIX. I HAVE HAD TO GO TO THE DEALER AND LITERALY TELL THEM WHAT IS WRONG WITH MY CAR IN ORDER FOR THEM TO FIX.
NHTSA ODI #11180459
95,500 miles · Feb 1, 2019
Power Train
HAVE VIBRATION WHEN TAKING OFF FROM A STOP DUE TO DEFECTIVE TORQUE CONVERTER WITH ONLY 95500 MILES ON VEHICLE HAD TO REPLACE AND REBUILD TRANSMISSION
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
2013 GMC Acadia Problems, Complaints & Recalls | Skip That Year
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