Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
3825–50K
6050–75K
4075–100K
39100–150K
8150K+
210 reports with mileage · 59 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports10 fire reports9 injury reports
What owners actually said
269 reports
145,000 miles · Mar 25, 2020
Electrical SystemEngine
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE COOLANT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY TWO ADDITIONAL UNKNOWN MECHANICS BUT NOT REPAIR…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE COOLANT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY TWO ADDITIONAL UNKNOWN MECHANICS BUT NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
NHTSA ODI #11319208
87,000 miles · Feb 22, 2020
Exterior Lighting
I HAVE A 2011 ACADIA DENALI WITH FACTORY XENON HID LIGHTS. BOTH DAYTIME RUNNING LIGHT HOUSINGS AND CONNECTORS HAVE MELTED. THE PASSENGER SIDE BULB HAS MELTED ITSELF TO THE SOCKET ITSELF. THE HOUSING HAS MELTED AND CRACKED. BOTH ARE NO LONGER REFLECTIVE OR FUNCTIONAL AS DAYTIME RUNNING LIGHTS. THIS IS OBVIOUSLY A ISSUE FOR ALL AC…
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I HAVE A 2011 ACADIA DENALI WITH FACTORY XENON HID LIGHTS. BOTH DAYTIME RUNNING LIGHT HOUSINGS AND CONNECTORS HAVE MELTED. THE PASSENGER SIDE BULB HAS MELTED ITSELF TO THE SOCKET ITSELF. THE HOUSING HAS MELTED AND CRACKED. BOTH ARE NO LONGER REFLECTIVE OR FUNCTIONAL AS DAYTIME RUNNING LIGHTS. THIS IS OBVIOUSLY A ISSUE FOR ALL ACADIAS. A FIRE IS INEVITABLE.
NHTSA ODI #11310792
125,000 miles · Jan 31, 2020
EngineFireInjury
TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE CAUGHT ON FIRE AS IT TRIED TO ENTER THE INTERSTATE FROM A RAMP. THE CONTACT AND HER PASSENGER QUICKLY EXITED THE VEHICLE AFTER SHE PULLED OFF TO THE SHOULDER. THE COMPLETE FRONT OF THE VEHICLE WAS DESTROYED BY THE FIRE. A POLICE REPORT WAS F…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE CAUGHT ON FIRE AS IT TRIED TO ENTER THE INTERSTATE FROM A RAMP. THE CONTACT AND HER PASSENGER QUICKLY EXITED THE VEHICLE AFTER SHE PULLED OFF TO THE SHOULDER. THE COMPLETE FRONT OF THE VEHICLE WAS DESTROYED BY THE FIRE. A POLICE REPORT WAS FILED AND THE CONTACT WAS THE ONLY ONE TRANSPORTED TO THE EMERGENCY ROOM AND WAS GIVEN A CAT SCAN. THERE WERE NO OTHER INJURIES .THE CONTACT HAD NOT SPOKEN TO THE DEALER OR MANUFACTURER SINCE THE INCIDENT OCCURRED BACK IN 10/2019. THE CONTACT JUST RECEIVED HER VIN FROM THE INSURANCE COMPANY SINCE THE FIRE DESTROYED ALL TRACES OF THE VIN ON THE VEHICLE. THE INSURANCE COMPANY DID NOT TOTAL THE VEHICLE SINCE IT ONLY HAD LIABILITY COVERAGE. THE FAILURE MILEAGE WAS 125,000.
NHTSA ODI #11306234
154,000 miles · Sep 26, 2019
Power Train
I WAS TRAVELING TO DAYTONA FL FROM OHIO FOR VACATION. THE TRANSMISSION STARTED SLIPPING AND AS I GOT OFF THE EXIT FOR DAYTONA THE TRANSMISSION WENT OUT I BARELY MADE IT TO MY RENTAL. I HAD NO EXTRA MONEY AND CAN NOT RENT A CAR BECAUSE I HAVE NO MAJOR CREDUT CARD. SO I HAD TO TAKE OUT A LOAN FOR 3200.00 FOR A1 TRANSMISSION SHOP T…
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I WAS TRAVELING TO DAYTONA FL FROM OHIO FOR VACATION. THE TRANSMISSION STARTED SLIPPING AND AS I GOT OFF THE EXIT FOR DAYTONA THE TRANSMISSION WENT OUT I BARELY MADE IT TO MY RENTAL. I HAD NO EXTRA MONEY AND CAN NOT RENT A CAR BECAUSE I HAVE NO MAJOR CREDUT CARD. SO I HAD TO TAKE OUT A LOAN FOR 3200.00 FOR A1 TRANSMISSION SHOP TO REBUILD THE TRANSMISSION.
NHTSA ODI #11258350
105,000 miles · Sep 17, 2019
Steering
WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWER STEERING PUMP AND RACK AND PINION GEAR. RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL. CAR IS NOT SAFE UNLESS RACK AND PI…
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WHILE DRIVING ENCOUNTERING A DANGEROUS LOSS OF POWER STEERING INTERMITTENTLY ESPECIALLY DURING BRAKING (LOW ENGINE REVS). STEERING APPEARS TO LOCK AND BIND. DEALER STATES FAILURE OF POWER STEERING PUMP AND RACK AND PINION GEAR. RACK AND PINION GEAR. RACK FAILURE SHOULD BE COVERED UNDER RECALL. CAR IS NOT SAFE UNLESS RACK AND PINION IS REPLACED. THIS IS SECOND FAILURE REPORTED. 1= PREVIOUS OWNER 70K / 2=CURRENT OWNER 105K
NHTSA ODI #11256114
166,000 miles · Sep 12, 2019
Electrical System
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND ALL THE GAUGES ON THE INSTRUMENT PANEL WENT TO ZERO AND THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO LOCATED EIGHTEEN DIFFERENT ERROR CODES. THE VEHICLE WAS TOWED TO MOORE BUICK GMC (2445…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND ALL THE GAUGES ON THE INSTRUMENT PANEL WENT TO ZERO AND THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO LOCATED EIGHTEEN DIFFERENT ERROR CODES. THE VEHICLE WAS TOWED TO MOORE BUICK GMC (2445 N MARINE BLVD, JACKSONVILLE, NC 28546), BUT THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT FUSES BLEW OUT EVERY TIME THE KEY WAS TURNED IN THE IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
NHTSA ODI #11255018
90,000 miles · Aug 10, 2019
Air Bags
B0014 BAD CONNECTOR / CONNECTION UNDER DRIVER'S SEAT (VERIFIED) RECALL FOR PREVIOUS YEARS MODEL, BUT NOT YET FOR 2011 ACADIA
NHTSA ODI #11242991
127,987 miles · Jul 24, 2019
Electrical System
IGNITION WHEN SHUT OFF ENGINE REMAINS RUNNING.TO GET ENGINE TO SHUT OFF IGNITION FUSE AND RELAY HAVE TO BE REMOVED. BEEN ONGOING ISSUE FOR MONTHS. GMC DEALERSHIP CAN'T IDENTIFY WHAT IS CAUSING
NHTSA ODI #11234491
144,000 miles · Jul 8, 2019
Steering
AT SLOW SPEEDS MY STEERING GETS VERY HARD AS IF I HAVE NO POWER STEERING AT ALL. VERY DIFFICULT TO PARALLEL PARK. LOUD WHINING SOUND AS I TURN THE STEERING WHEEL. NUMEROUS TIMES WHEN DRIVING ON EITHER HIGHWAY OR CITY STREET..CHANGING LANES HAS BEEN DIFFICULT AND MANUAL STEERING WAS NEEDED.
NHTSA ODI #11230300
90,000 miles · Jul 8, 2019
Power TrainService Brakes
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ON AN INCLINE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SLID FORWARD. THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE CONTINUED TO SLIDE. THE CONTACT STATED THAT THE VEHICLE MOVED FORWARD WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WERE IN NE…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE ON AN INCLINE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SLID FORWARD. THE CONTACT ATTEMPTED TO BRAKE AND THE VEHICLE CONTINUED TO SLIDE. THE CONTACT STATED THAT THE VEHICLE MOVED FORWARD WHEN THE BRAKE PEDAL WAS RELEASED. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE WERE IN NEUTRAL. THE VEHICLE WAS DRIVEN TO GREGG YOUNG AUTO CENTER (2020 W 20TH ST S, NEWTON, IA 50208, (641) 275-9706) TO BE DIAGNOSED, BUT THE REMEDY COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NORMAL. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS INVALID.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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