NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
52 reportsClear category filter10,000 miles · Dec 2, 2016
Engine
TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER PULLING OVER AND ATTEMPTING TO RESTART THE VEHICLE, THE VEHICLE RESTARTED ON THE INITIAL ATTEMPT. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICL…
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TL* THE CONTACT OWNS A 2011 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER PULLING OVER AND ATTEMPTING TO RESTART THE VEHICLE, THE VEHICLE RESTARTED ON THE INITIAL ATTEMPT. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
NHTSA ODI #10929578
116,000 miles · Oct 22, 2016
Engine
MY 2011 GMC ACADIA WOULD NOT START ONE MORNING. WE PUT A BATTERY CHARGER ON IT. IT STARTED BUT HAS A PINGING SOUND. WE CHECKED THE OIL. THE OIL WAS READING LOW. WE ADDED 3 QTS OF OIL. WE HAD AUTO REPAIR SHOP CHANGE OIL AND INSTALL NEW BATTERY. I STILL NOTICED THE PINGING SOUND. THAT EVENING, AS I WAS DRIVING THE ENGINE STARTED M…
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MY 2011 GMC ACADIA WOULD NOT START ONE MORNING. WE PUT A BATTERY CHARGER ON IT. IT STARTED BUT HAS A PINGING SOUND. WE CHECKED THE OIL. THE OIL WAS READING LOW. WE ADDED 3 QTS OF OIL. WE HAD AUTO REPAIR SHOP CHANGE OIL AND INSTALL NEW BATTERY. I STILL NOTICED THE PINGING SOUND. THAT EVENING, AS I WAS DRIVING THE ENGINE STARTED MAKING TERRIBLE SOUNDS AND LOOSING POWER. I STOPPED DRIVING AND HAD IT TOWED TO DEALER. THEY SAID THE ENGINE WAS BLOWN. I HAD NO WARNING LIGHTS COME ON AT ALL. THE DEALER IS TELLING ME IT IS MOST LIKELY THE TIMING CHAIN. THE ACADIA IS ONLY 5 YRS OLD WITH 116K MILES. THIS SHOULD NOT BE HAPPENING TO THIS NEW OF CAR. I HAVE SPOKEN TO SEVERAL MECHANICS AND THEY ALL SAY THIS IS A KNOWN ISSUE WITH THE ACADIA AND THIS SHOULD BE A RECALL OR WARRANTY ISSUE. EQUALLY FRUSTRATING, I BOUGHT A WARRANTY THAT I WAS TOLD WAS AN "EXTENDED WARRANTY" THAT I THOUGHT WOULD LOVER IT NOW I'M BEING TOLD THE WARRANTY WAS FROM THE DATE OF PURCHASE WHICH IS NOT WHAT THE SALESMEN TOLD ME WHEN I BOUGHT IT. I FEEL TOTALLY TAKEN ADVANTAGE OF AS A WOMEN.
NHTSA ODI #10918084
100,800 miles · Oct 18, 2016
EngineService BrakesUnknown Or Other
MOTOR STOPS RUNNING WHILE IN MOVEMENT IN GEARS OF FORWARD AND REVERSE. DRIVER HAS NO CONTROL OF THE CAR. STEERING WORKS BUT NO BREAKS OR POWER TO POWER TRAIN. MOTOR JUST SHUTS DOWN WITH OUT ANY NOTICE. THIS HAPPENS WHILE IN MOVEMENT ON PUBLIC ROADS, FREEWAYS AND WHILE PARKING.
NHTSA ODI #10916702
136,000 miles · Sep 26, 2016
EnginePower Train
MY VEHICLE HAS 136,000 MILES AND THE TIMING CHAIN IS OUT, I HAVE HAD TO HAVE THE FRONT PASSENGER AXLE REPAIRED, THERE IS AN OIL LEAK. I HAD THE VEHICLE CHECKED WHILE UNDER WARRANTY BECAUSE THE CHECK ENGINE LIGHT WOULD COME ON, THE SERVICE DEPARTMENT SAID IT WAS BECAUSE THE GAS CAP WASN'T TIGHTENED. NOW I HAVE NO WARRANTY AND THE…
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MY VEHICLE HAS 136,000 MILES AND THE TIMING CHAIN IS OUT, I HAVE HAD TO HAVE THE FRONT PASSENGER AXLE REPAIRED, THERE IS AN OIL LEAK. I HAD THE VEHICLE CHECKED WHILE UNDER WARRANTY BECAUSE THE CHECK ENGINE LIGHT WOULD COME ON, THE SERVICE DEPARTMENT SAID IT WAS BECAUSE THE GAS CAP WASN'T TIGHTENED. NOW I HAVE NO WARRANTY AND THE TIMING CHAIN NEEDS REPLACED. THE FIRST DAY I DROVE MY VEHICLE THE BRAKE SYSTEM FAILED, IT WAS BRAND NEW. IT HAD HAD SEVERAL RECALLS.
NHTSA ODI #10909672
85,000 miles · Sep 14, 2016
Engine
STOPPED AT STOP SIGN MAKING RIGHT TURN EXCELLERATE TO 10-15 MPH NOTICE GARGLING SOUND OR LIKE A MUFFLER EXPLODES POWER REDUCTED...WITH IN A HUNDRED YARDS OR SO ENGINE LIGHT GO ON POWER (ENGINE) FAILURE NOT BREAKS OR STEARING AVAILABLE COAST TO CURB TRY TO START VEHICLE AGAIN...DEAD AS A DOOR NAIL. FLAT BEDDED TO KERBECK GMC DE…
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STOPPED AT STOP SIGN MAKING RIGHT TURN EXCELLERATE TO 10-15 MPH NOTICE GARGLING SOUND OR LIKE A MUFFLER EXPLODES POWER REDUCTED...WITH IN A HUNDRED YARDS OR SO ENGINE LIGHT GO ON POWER (ENGINE) FAILURE NOT BREAKS OR STEARING AVAILABLE COAST TO CURB TRY TO START VEHICLE AGAIN...DEAD AS A DOOR NAIL. FLAT BEDDED TO KERBECK GMC DEALERSHIP BY 1:00PM 09/12/16 ...SERVICE MGR. CALL AT 6PM NO NEWS STILL BEING DIAGNOSED, WILL CALL IN THE AM...LATER THAT DAY CALLED TO TELL ME THAT IT SUCKED A VALVE AND HAS BROKEN ROCKER ASSEMBLY AND SEEMS TO BE DAMAGE IN THE LOWER END OF THE MOTOR! NEED NEW ENGINE...VEHICLE IS IN THE HANDS OF THE DEALER! NO WRITTEN REPORT HAS BE GIVEN TO ME, JUST VERBAL! PASSANGE IN VEHICLE AT TIME OF OCCURANCE...
NHTSA ODI #10906715
Mileage unknown · Jun 4, 2016
Air BagsEnginePower Train
"TAMARA RECALL". I RECEIVED SEVERAL NOTICES. INITIALLY AUTO DEALERSHIP DENIED RECALL EXISTED. NOW CLAIMS IT DOESN'T APPLY TO MY CAR. ORIGINAL OWNER AND LIVE IN SOUTH FLORIDA. WHAT ENGINE THE HECK IS GOING ON? DO WE HAVE TO HAVE A FATAL INJURY TO GET THEIR ATTENTION? ENGINE MOUNTS KEEP BREAKING, 16,000 MILE INTERVALS. FIRST TI…
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"TAMARA RECALL". I RECEIVED SEVERAL NOTICES. INITIALLY AUTO DEALERSHIP DENIED RECALL EXISTED. NOW CLAIMS IT DOESN'T APPLY TO MY CAR. ORIGINAL OWNER AND LIVE IN SOUTH FLORIDA. WHAT ENGINE THE HECK IS GOING ON? DO WE HAVE TO HAVE A FATAL INJURY TO GET THEIR ATTENTION? ENGINE MOUNTS KEEP BREAKING, 16,000 MILE INTERVALS. FIRST TIME DEALERSHIP REPLACED. NOW AT 33,000 MILES MY PHONE PROBLEM? GUESS WE NEED CATASTROPHIC FAILURE BEFORE MANUFACTURER ENGINEERS BETTER ENGINE MOUNTS?! LOW MILEAGE VEHICLE, CAREFUL DRIVER ON GOOD ROADS. PLEASE SEND FEEDBACK. *TR
NHTSA ODI #10872539
106,345 miles · Feb 28, 2016
Electronic Stability Control (esc)EngineVehicle Speed Control
CAN STARTED TO SMOKE. PANEL STATED REDUCE ENGINE. COULDN'T GO OVER 20MPH. CAR BROKE DOWN WITH TWO KIDS IN CAR.
NHTSA ODI #10838862
89,000 miles · Feb 9, 2016
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING THIS MORNING I HAD A SERIES OF MESSAGES APPEAR : "TRACTION CONTROL OFF" , THEN "SERVICE STABILITRAK" AND THEN VERY SOON AFTER "REDUCED ENGINE POWER". THE CAR WOULD STILL RUN, BUT WOULD NOT GO ABOVE APPROXIMATELY 20MPH AND STRUGGLED TO MAINTAIN SPEED. AT ONE POINT HAD TO PULL OVER AND TURN ENGINE OFF TO ALMOST "RES…
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WHILE DRIVING THIS MORNING I HAD A SERIES OF MESSAGES APPEAR : "TRACTION CONTROL OFF" , THEN "SERVICE STABILITRAK" AND THEN VERY SOON AFTER "REDUCED ENGINE POWER". THE CAR WOULD STILL RUN, BUT WOULD NOT GO ABOVE APPROXIMATELY 20MPH AND STRUGGLED TO MAINTAIN SPEED. AT ONE POINT HAD TO PULL OVER AND TURN ENGINE OFF TO ALMOST "RESET" CAR TO BE ABLE TO CONTINUE DRIVING TO DESTINATION. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED AND HAVE HAD TO TAKE TO THE SHOP. I HAVE SMALL CHILDREN THAT ARE TYPICALLY IN THE VEHICLE WHEN THIS HAPPENS AND AM CONCERNED FOR THEIR SAFETY IF THIS ISSUE CANNOT BE RESOLVED.
NHTSA ODI #10825048
67,000 miles · Jan 20, 2016
Electronic Stability Control (esc)EnginePower Train
WHILE DRIVING THIS MORNING THIS MESSAGE APPEARED : "TRACTION CONTROL OFF" , THEN "SERVICE STABILITRAK". VERY SOON AFTER MESSAGE "REDUCED ENGINE POWER" APPEARED. THE CAR WAS STILL RUNNING, BUT WOULD NOT GO ABOVE APPROXIMATELY 2K RPM'S OR 15MPH. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED AND HAVE HAD TO TAKE TO SHOP AND HAVE T…
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WHILE DRIVING THIS MORNING THIS MESSAGE APPEARED : "TRACTION CONTROL OFF" , THEN "SERVICE STABILITRAK". VERY SOON AFTER MESSAGE "REDUCED ENGINE POWER" APPEARED. THE CAR WAS STILL RUNNING, BUT WOULD NOT GO ABOVE APPROXIMATELY 2K RPM'S OR 15MPH. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED AND HAVE HAD TO TAKE TO SHOP AND HAVE THROTLE BODY INSPECTED AND RECALIBRATED. THIS IS MY WIFES CAR AND I HAVE A SMALL CHILD THAT WAS IN CAR WHEN THIS HAPPENED. THIS HAPPENED IN AN AREA THAT IS HEAVILY TRAVELED TO INCLUDE SCHOOL BUSES.
NHTSA ODI #10821191
68,887 miles · Oct 27, 2015
Engine
THE CAR WOULD NOT SPEED UP. I WAS DRIVING ON A HEAVILY TRAFFICKED ROAD (PENDLETON PIKE) IN INDIANAPOLIS, IN. AFTER PASSING SUNNYSIDE ROAD, IT WENT FROM 40 MPH TO 25 MPH IN A MATTER OF SECONDS. I HIT THE ACCELERATOR MULTIPLE TIMES, BUT IT WOULD NOT SPEED UP. I TURNED MY HAZARD LIGHTS ON. I PANICKED! I WAS BARELY ABLE TO PULL INTO…
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THE CAR WOULD NOT SPEED UP. I WAS DRIVING ON A HEAVILY TRAFFICKED ROAD (PENDLETON PIKE) IN INDIANAPOLIS, IN. AFTER PASSING SUNNYSIDE ROAD, IT WENT FROM 40 MPH TO 25 MPH IN A MATTER OF SECONDS. I HIT THE ACCELERATOR MULTIPLE TIMES, BUT IT WOULD NOT SPEED UP. I TURNED MY HAZARD LIGHTS ON. I PANICKED! I WAS BARELY ABLE TO PULL INTO A STARBUCKS PARKING LOT AND SHUT THE CAR OFF. I WAITED TEN SECONDS EXACTLY, AND THEN TURNED IT BACK ON. IT WAS FINE AFTER THAT PROCEDURE.
NHTSA ODI #10786295
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Apr 9, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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