Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
2925–50K
9250–75K
7075–100K
62100–150K
15150K+
293 reports with mileage · 50 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Steering. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports8 fire reports7 injury reports
What owners actually said
343 reports
31,000 miles · Jan 29, 2013
Electrical System
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT BECAUSE THE BATTERY WAS DEAD. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE JUMP STARTED BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY JUMPED THE BATTERY FOR A THIRD TIME. THE VEHICLE W…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT HE ATTEMPTED TO START THE VEHICLE BUT IT WOULD NOT BECAUSE THE BATTERY WAS DEAD. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE JUMP STARTED BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY JUMPED THE BATTERY FOR A THIRD TIME. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DRAIN THAT WAS CONNECTED TO THE SUNROOF BECAME CLOGGED AND DRIPPED ONTO THE FUSE BOX. AS A RESULT, THE FUSE BOX SHORTENED AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 31,000.
NHTSA ODI #10495110
Mileage unknown · Nov 15, 2012
Structure
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT SHE DEPRESSED THE BUTTON FOR THE LIFT GATE TO OPEN HOWEVER, ONCE IT WAS ALMOST COMPLETELY OPEN, THE LIFT GATE COLLAPSED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIE…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT SHE DEPRESSED THE BUTTON FOR THE LIFT GATE TO OPEN HOWEVER, ONCE IT WAS ALMOST COMPLETELY OPEN, THE LIFT GATE COLLAPSED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10484795
20,000 miles · Aug 24, 2012
Electrical System
THE PROBLEM ONLY OCCURS AT THE HOTTEST POINT OF THE DAY (SPRING, SUMMER) WHEN THE CAR HAS BEEN SITTING FOR A FEW HOURS IN DIRECT SUNLIGHT AND YOU TRY TO USE THE KEYLESS ENTRY TO UNLOCK THE DOORS, IT DOESN'T WORK. YOU CAN START THE VEHICLE BUT NONE OF THE ELECTRICAL FEATURES WILL WORK (WINDOWS, SUNROOF, RADIO, ETC..) AND THE VEHI…
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THE PROBLEM ONLY OCCURS AT THE HOTTEST POINT OF THE DAY (SPRING, SUMMER) WHEN THE CAR HAS BEEN SITTING FOR A FEW HOURS IN DIRECT SUNLIGHT AND YOU TRY TO USE THE KEYLESS ENTRY TO UNLOCK THE DOORS, IT DOESN'T WORK. YOU CAN START THE VEHICLE BUT NONE OF THE ELECTRICAL FEATURES WILL WORK (WINDOWS, SUNROOF, RADIO, ETC..) AND THE VEHICLE WILL NOT GO INTO REVERSE OR DRIVE. THE DISPLAY STATES THAT THE HOOD IS OPEN. YOU CAN POP THE HOOD AND OPEN AND CLOSE IT BUT THE PROBLEM WILL NOT FIX ITSELF. WE HAVE HAD THE VEHICLE INTO 2 SEPARATE DEALERSHIPS IN 2 DIFFERENT STATES AND THE VEHICLE WON'T DO IT WHILE IT IS THERE. ONCE IT COOLS DOWN OUTSIDE OR THE SUN GOES DOWN, THE CAR WILL START AND GO INTO DRIVE. THEY HAVE REPLACED THE BODY CONTROL MODULE AND THIS DID NOT FIX THE PROBLEM. WE HAVE BEEN STRANDED ON NUMEROUS OCCASIONS AND IT HAS BEEN A PAIN. JUST WONDERING IF ANYONE ELSE HAS HAD THIS ISSUE-IT IS GETTING OLD!!! *TR
NHTSA ODI #10472332
Mileage unknown · Jul 20, 2012
Tires
WITHIN A MONTH AFTER BUYING OUR 2010 GMC ACADIA THE FRONT RIGHT TIRE WAS CONTINUALLY GOING FLAT. WE WERE CONSTANTLY REFILLING THE AIR ON A WEEKLY BASIS. TOOK THE CAR INTO THE DEALERSHIP TO HAVE IT LOOKED ST AND THE COULDN'T FIND ANYTHING WRONG WITH IT ON MORE THAN ONE OCCASION. WE USED FIX A FLAT AND CONTINUED TO REFILL AIR AND …
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WITHIN A MONTH AFTER BUYING OUR 2010 GMC ACADIA THE FRONT RIGHT TIRE WAS CONTINUALLY GOING FLAT. WE WERE CONSTANTLY REFILLING THE AIR ON A WEEKLY BASIS. TOOK THE CAR INTO THE DEALERSHIP TO HAVE IT LOOKED ST AND THE COULDN'T FIND ANYTHING WRONG WITH IT ON MORE THAN ONE OCCASION. WE USED FIX A FLAT AND CONTINUED TO REFILL AIR AND IT HAS GONE LONGER PERIODS WITHOUT GOING FLAT ALTHOUGH TIRE IS CONSTANTLY LOW. TOOK THE CAR IN TO DEALERSHIP JULY 2012 TO HAVE OIL CHANGED AND SERVICED WITH TIRE ROTATION ETC. WHEN I WAS DRIVING HOME WITH 3 OF MY KIDS IN THE CAR, GOING 65-70 ON THE FREEWAY THE CAR STARTED SHAKING. IT WASN'T THE STEERING WHEEL BUT THE WHOLE CAR ITSELF. IT FELT LIKE ONE OF THE TIRES WAS GOING TO FALL OFF OR THE ENGINE WAS GOING TO FALL OUT OF THE CAR. I CHECKED THE TIRE PRESSURE AND THE PSI TO THAT TIRE WAS THE SAME AS WHAT IT WAS BEFORE I DROPPED IT OFF FOR SERVICE, SO THE DEALERSHIP DIDN'T FILL THE TIRES BUT I KNEW I DIDN'T HAVE A FLAT TIRE EITHER. I TOOK THE CAR STRAIGHT BACK TO THE DEALERSHIP ON MY WAY TO WORK IN THE MORNING. THEY TOLD ME THAT THE TREAD WAS SEPARATING FROM THE TIRE AND I NEEDED A NEW TIRE. I THINK IT SHOULD BE COVERED UNDER WARRANTY AS THIS HAD BEEN AN ONGOING PROBLEM SINCE WE BOUGHT THE CAR AND HAVE COMPLAINED TO THE DEALERSHIP MULTIPLE TIMES. JUST BECAUSE THEY COULDN'T FOND THE PROBLEM BEFORE DOESN'T MEAN THERE WASN'T A PROBLEM BEFORE. *TR
NHTSA ODI #10466846
48,000 miles · Jul 9, 2012
Steering
THE STEERING MAKES AN AWFUL NOISE WHEN TURNING. THIS IS USUALLY AT LOW SPEEDS. THIS SAME PROBLEM WAS CORRECTED WHILE IT WAS UNDER WARRANTY AT THE DEALERSHIP. HOWEVER, NOW I AM PAST THE MILEAGE WARRANTY AND NOTHING WILL BE DONE. I HAVE CONTACTED GMC SEVERAL TIMES AND THERE WERE NO SUGGESTIONS. THIS IS VERY DISAPPOINTING SEEI…
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THE STEERING MAKES AN AWFUL NOISE WHEN TURNING. THIS IS USUALLY AT LOW SPEEDS. THIS SAME PROBLEM WAS CORRECTED WHILE IT WAS UNDER WARRANTY AT THE DEALERSHIP. HOWEVER, NOW I AM PAST THE MILEAGE WARRANTY AND NOTHING WILL BE DONE. I HAVE CONTACTED GMC SEVERAL TIMES AND THERE WERE NO SUGGESTIONS. THIS IS VERY DISAPPOINTING SEEING THAT IT HAS BEEN LESS THAN A YEAR SINCE THE PART WAS REPLACED UNDER WARRANTY. *TR
NHTSA ODI #10464827
49,458 miles · May 23, 2012
Electrical SystemFire
THE MAIN BATTERY CABLE RUNNING FROM THE BATTERY LOCATED BEHIND THE PASSAGER'S SEAT WAS RESTING ON A BOLT FROM THE FRAME. THE THREADS FROM THE BOLT CUT THROUGH THE BATTERY CABLE AND SHORTED OUT THE ELECTRICAL SYSTEM CAUSING THE FLOOR MATTING TO CATCH FIRE WHILE THE VEHICLE WAS IN MOTION. THE ENGINE SHUT DOWN, CAUSING A LOSS OF PO…
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THE MAIN BATTERY CABLE RUNNING FROM THE BATTERY LOCATED BEHIND THE PASSAGER'S SEAT WAS RESTING ON A BOLT FROM THE FRAME. THE THREADS FROM THE BOLT CUT THROUGH THE BATTERY CABLE AND SHORTED OUT THE ELECTRICAL SYSTEM CAUSING THE FLOOR MATTING TO CATCH FIRE WHILE THE VEHICLE WAS IN MOTION. THE ENGINE SHUT DOWN, CAUSING A LOSS OF POWER STEERING AND BRAKES. SINCE IT WAS THE MAIN BATTERY CABLE THE CONNECTS DIRECTLY TO THE BATTERY WITH NO FUSE, THE SHORT CONTINUED TO SPARK. IN THE PARTICUAL VEHICLE THE BATTERY IS LOCATED INSIDE THE VEHICLE, BELOW THE PASSAGER SIDE REAR FLOOR. THE POSITIVE BATTERY CABLE RUNS FROM THERE TO INSIDE THE ENGINE COMPARTMENT TO THE ALTERNATOR, WITH NO FUSE IN BETWEEN. I TOOK THE VEHICLE TO THE DEALER AND THEY SAID IT WAS NOT A WARRANTY ISSUE. I RAISED THE QUESTION WITH THEM ABOUT A RECALL AND GOT NO WHERE. I DID SOME SEARCHES ON GMC BLOG SITES AND THIS ISSUE HAS HAPPENED ON A NUMBER OF OTHER VEHICLES, ONE LEADING TO A WRECK. LUCKILY I WAS AT A STOP LIGHT TURNING WHEN IT HAPPENED TO ME. IF THIS WOULD HAVE HAPPENED ON A FREEWAY AT FREEWAY SPEEDS, THE STORY COULD HAVE BEEN MUCH WORSE. *TT
NHTSA ODI #10459395
26,000 miles · Feb 19, 2012
Seats
I HAD SOME WARRANTY WORK PERFORM ON MY 2010 GMC ACADIA. I RECEIVED MY CAR BACK FROM THE DEALERSHIP AND NEEDED TO REINSTALL MY TWO FORWARD FACING CAR SEATS IN THE SECOND ROW SEATS FOR MY TWO CHILDREN. I HAD BUCKLED MY 2 YEAR OLD CHILD IN THE INSTALLED CAR SEAT BEHIND THE DRIVER'S SEAT WHILE I WAS DOING OTHER WORK IN THE CAR. A…
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I HAD SOME WARRANTY WORK PERFORM ON MY 2010 GMC ACADIA. I RECEIVED MY CAR BACK FROM THE DEALERSHIP AND NEEDED TO REINSTALL MY TWO FORWARD FACING CAR SEATS IN THE SECOND ROW SEATS FOR MY TWO CHILDREN. I HAD BUCKLED MY 2 YEAR OLD CHILD IN THE INSTALLED CAR SEAT BEHIND THE DRIVER'S SEAT WHILE I WAS DOING OTHER WORK IN THE CAR. AT SOME POINT, I PUSHED THE DRIVER'S SEAT MEMORY BUTTON 1 WHICH HAD BEEN SET FOR MY DRIVING PREFERENCES. I DIDN'T NOTICE THAT THE SEAT MOVED BACKWARDS AND ALSO INTO A RECLINE AS A RESULT OF THE AUTOMATED MEMORY SEAT. I ONLY NOTICED WHEN MY CHILD BEGAN SCREAMING BECAUSE THE DRIVER'S SEAT BACK WAS PUSHING INTO HER LEGS AND CONTINUING TO MOVE INTO HER. SHE WAS THANKFULLY NOT SERIOUSLY INJURED AS A RESULT OF THIS, BUT I AM CONCERNED THAT SHE COULD HAVE BEEN. AFTER THE INCIDENT, I ESTIMATED THAT SHE HAD ABOUT 2 INCHES OF SPACE FOR HER LEGS BETWEEN THE BACK OF THE DRIVER'S SEAT AND HER CAR SEAT. THE MEMORY SEAT SETTINGS WERE NOT SET AS I EXPECTED WHEN I PUSHED THE BUTTON, BUT IT SEEMS TO ME THAT ANY SETTING SHOULD NEVER ALLOW IT TO AUTOMATICALLY PUSH INTO A CHILD'S LEGS TO THE POINT THAT SHE COULD BE INJURED. *TR
NHTSA ODI #10448481
350 miles · Feb 1, 2012
SteeringSuspension
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SLIGHTLY TURNED THE STEERING WHEEL AND THERE WAS AN ABRUPT FORCEFUL RESPONSE. THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. WHEN TURNING THE STEERING WHEEL, EXCESSIVE FORCE WAS REQUIRED TO PREVENT THE VEHICLE FROM WANDERING OFF THE ROAD OR…
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TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SLIGHTLY TURNED THE STEERING WHEEL AND THERE WAS AN ABRUPT FORCEFUL RESPONSE. THE FAILURE OCCURRED WHILE DRIVING AT ANY SPEED. WHEN TURNING THE STEERING WHEEL, EXCESSIVE FORCE WAS REQUIRED TO PREVENT THE VEHICLE FROM WANDERING OFF THE ROAD OR INTO ANOTHER LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE DIFFERENT OCCASIONS FOR THE SAME FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED WITHIN FACTORY SPECIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 350. UPDATED 03/14/12*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD DRIFT IN EITHER DIRECTION. WHEN HE TRIED TO CORRECT IT, THE VEHICLE WOULD DIVE IN THE OPPOSITE DIRECTION.
NHTSA ODI #10446115
300 miles · Jan 10, 2012
Steering
TL* THE CONTACT OWNS A 2010 GMC ACADIA 2WD. THE CONTACT STATED THAT THE VEHICLE FAILED TO STEER PROPERLY WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 15,000.
NHTSA ODI #10443312
55,000 miles · Nov 20, 2011
Electrical SystemExterior Lighting
MY DRIVERS SIDE HEADLIGHT WENT OUT, I ORIGINALLY THOUGHT IT WAS DUE TO BULB LIFE. WHEN I CHANGED THE BULB I FOUND THAT THE HARNESS SOCKET WHERE THE BULB PLUGS INTO WAS BURNT/MELTED. I PROCEEDED TO CHANGE THE BULB ANYWAY TO SEE THE RESULT. 5 MINUTES LATER THE LIGHT BULB BURNT OUT AGAIN. THIS LOOKS TO BE A SERIOUS FIRE HAZARD AND …
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MY DRIVERS SIDE HEADLIGHT WENT OUT, I ORIGINALLY THOUGHT IT WAS DUE TO BULB LIFE. WHEN I CHANGED THE BULB I FOUND THAT THE HARNESS SOCKET WHERE THE BULB PLUGS INTO WAS BURNT/MELTED. I PROCEEDED TO CHANGE THE BULB ANYWAY TO SEE THE RESULT. 5 MINUTES LATER THE LIGHT BULB BURNT OUT AGAIN. THIS LOOKS TO BE A SERIOUS FIRE HAZARD AND I BELIEVE THERE SHOULD BE A RECALL COMPLETED FOR FURTHER INVESTIGATION. THIS WAS FOR THE LOW BEAM LIGHT BULB. *TR
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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