Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
21,000 miles · Jul 17, 2007
Visibility
TL*THE CONTACT OWNS A 2004 GLAVAL UNIVERSAL 5500 GURAMAX. THE CONTACT STATED THAT THREE OF THE WINDOWS IN THE VEHICLE WERE CONTINUOUSLY BECOMING UNGLUED AND FALLING OUT. THE PURCHASE DATE, ENGINE SIZE, AND A VALID VIN WERE UNKNOWN. THE CURRENT MILEAGE IS 41,918 AND FAILURE MILEAGE WAS 21,000. UPDATED 02-01-08 *BF THE CON…
Read full complaint
TL*THE CONTACT OWNS A 2004 GLAVAL UNIVERSAL 5500 GURAMAX. THE CONTACT STATED THAT THREE OF THE WINDOWS IN THE VEHICLE WERE CONTINUOUSLY BECOMING UNGLUED AND FALLING OUT. THE PURCHASE DATE, ENGINE SIZE, AND A VALID VIN WERE UNKNOWN. THE CURRENT MILEAGE IS 41,918 AND FAILURE MILEAGE WAS 21,000. UPDATED 02-01-08 *BF THE CONSUMER STATED TWO MORE WINDOWS HAVE NOW BEEN GLUED BACK ONTO THE FRAME. UPDATED 02/01/08 *TR
GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence & remedy
Consequence: A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy: GLAVAL BUS WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON NOVEMBER 10, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GLAVAL BUS AT 1-574-262-2212.
ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR GLAVAL BUS AT 1-800-445-2825.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Glaval Universal Problems, Complaints & Recalls | Skip That Year