How this year compares
Owner complaints by model year
Other model years Selected year
Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
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When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 0 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
NHTSA owner reports · September 18, 2026 snapshot.
Official recalls
4Apr 14, 2016
Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence & remedy
Consequence: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
Remedy: Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.
Apr 30, 2014
Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence & remedy
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy: Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.
Dec 10, 2012
Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Consequence & remedy
Consequence: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
Remedy: Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.
Jan 13, 2012
GLAVAL IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2007 TRANSIT BUSES BUILT ON FORD, GMC, CHEVROLET, AND FREIGHTLINER CHASSIS AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Consequence & remedy
Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
Remedy: GLAVAL WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 14, 2012. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-348-7440.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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