IllustrationI exited the car, the car door was shutting, however, not all the way shut. My thumb was between the door and the body of the car at which point the soft close feature engaged, shutting my thumb in the door all the way and squeezing shut. No warning signals. Finger is badly bruised and swollen. No inspections have been done.
2025 Genesis GV80
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all GV80 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
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When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 18 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Lane Departure. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports3 injury reports
Structure complaints
2 reportsOn [XXX], I opened my car door slightly to get out. I stood up and the door leaned back quickly and caught my thumb. I was trying to get the handle to release and it would not. Then my door initiated the soft close feature and secured my thumb in the door and would not release. I was screaming with no help around and my [XXX] i…
Read full complaint
On [XXX], I opened my car door slightly to get out. I stood up and the door leaned back quickly and caught my thumb. I was trying to get the handle to release and it would not. Then my door initiated the soft close feature and secured my thumb in the door and would not release. I was screaming with no help around and my [XXX] in his car seat unable to help open the door. The door remained shut on my finger for about 10 seconds and released. I almost had a panic attack. It is 11 days later and my thumb is not doing well. I’m going to go to and orthopedic doctor this week to have it assessed. I’ve been taking ibuprofen and soaking it everyday. I cannot believe this “smart” vehicle did not detect something in the door that shouldn’t be and open immediately. My now [XXX] talks about it every day. It was a traumatizing experience and I don’t feel that I can trust this vehicle. It could have severed my thumb and not to mention had it been one of my children who got a finger stuck! I am so upset and this happened to my dominant hand. It’s still swollen, not the skin is peeling and there’s a huge knot on my thumb with no feeling in it. I only have a sensation in my thumb and I can barely move it. I cannot believe this happened to me and as much as I love my vehicle, I no longer trust it!! There should have been more thought put into the soft close feature! If you close a regular car door on your hand it’s going to reopen. If I try to close my garage and something is blocking it, it will not close. Why would this intelligent vehicle secure my thumb and not release. This is terrible! It has to be fixed!! I was so disturbed the day it happened, I couldn’t even think straight. I had a nurse practitioner at work look at it and now she thinks it needs orthopedic attention!! The pictures are 11 days post incident. I am terrified to have my dip powder removed from my nail. I’m scared my nail is going to come right off with it!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Official recalls
326V229000 · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
Apr 10, 2026
Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Consequence & remedy
Consequence: A fuel leak increases the risk of a fire.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed beginning July 20, 2026. Owners may contact Genesis customer service at 844-340-9741. Genesis' number for this recall is 033G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 11, 2026.
26V019000 · Electrical System: Instrument Cluster/panel
Jan 16, 2026
Hyundai Motor America (Hyundai) is recalling certain Genesis 2025-2026 G80, GV80, 2026 G80 "Electrified," GV60, GV70 "Electrified" and GV70 vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or fuel gauge, increases the risk of a crash.
Remedy: Owners are advised to disable the high definition (HD) radio feature until the recall remedy has been performed. The audio video navigation software will be updated over-the-air (OTA) or inspected and updated by a dealer, free of charge. Owner notification letters were mailed beginning February 17, 2026. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 031G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning January 17, 2026.
24V584000 · Back Over Prevention: Sensing System: Camera
Aug 7, 2024
Hyundai Motor America (Hyundai) is recalling certain Genesis 2024-2025 GV60 hybrid and 2025 GV80 vehicles. The rearview camera display may shut off when the vehicle is driven in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 11, 2024. Owners may contact Genesis Customer service at 1-844-340-9741. Hyundai's number for this recall is 024G.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.