2024 Genesis GV80

My 2024 GV80 with approximately 15k miles started completely powering off while driving multiple times and the vehicle started itself while in my enclosed garage space with no one in the vehicle, no button/brake pressed, not key fob pressed. I turned this into the dealership for manufacturer repair on 9/13/25 and as of today, 2/5/26, I still do not have my car back. The dealership explains there is an intermittent parasitic draw that they have been unable to identify. The battery drain, they claim, resulted in the car stopping by itself and starting by itself. The company has refused buyback under Lemon Law (not covering CPO), letters to the CEO have gone unanswered, multiple claims with Genesis corporate have resulted in no help and the local dealership is horrendous- no response, having the vehicle 5 months, no timeline.

Total battery system failure to where vehicle would not start/restart, or if started via jumping, would stall out shortly thereafter. Battery problem to point to where jump starting is difficult due to shorted battery lowering availalble power to start/restart engine. This could have caused unexpected removal of power from the vehcile during traveling or in unsafe areas. This appears to be a very common problem with this vehicle as seen on various online forums and lack of part (battery) availability.

After 3 weeks of sitting idle, the car door had trouble to open. We changed the key batteries but didn’t fix the issue. The next day, car door opened without issue and the car was fine to drive. The 3rd day, the car went dead with no response to the key. The 4th day it came back to live again. However, the car went completely stalled during driving. The engine stopped and no lights or electricity can be turned on. After 15 seconds, the car restarted by itself. I sent the car to dealership but they cannot find any issue.

Defective software issue that has not been corrected since owner took possession of vehicle. Customer/Client is told to deal with the Engineering dept. at Genesis Corporate and it is out of the hands of the dealer. The software effects a lot of moving parts and safety features within vehicle, I feel the vehicle cannot be trusted. No one follows up from dealer to National Customer Service for the brand. They need accountability immediately.