2023 Genesis GV70

Genesis uses soy-based wiring in the engine without any rodent protection. We had rats chewing the wires in the engine last year in April, for $6.9k repair cost and again this year in February for $7.4k in repair cost. This car cost way too much to own, the repairs take about 5 to 6 weeks to complete, and most importantly this cat is a major safety concern to me and my family.

I am reporting a recurring issue with my 2023 Genesis GV70 2.5 Prestige. The vehicle consistently shudders and shakes when driving between 40-45 mph under normal conditions—whether accelerating, cruising, or maintaining speed on various roads. This noticeable shuddering affects ride smoothness and is concerning. I brought this problem to the Genesis maintenance department at my local dealership. They inspected the vehicle but claimed no issue was detected. Despite their assurances, the shuddering persists every time I drive within that speed range. No repairs were attempted; I was told the vehicle was operating as expected. Researching online, I found numerous other owners experiencing the same issue. Forums, including Reddit discussions, are filled with accounts from frustrated owners. Many report that even after having their differentials repaired or replaced multiple times, the issue continues, suggesting a design or manufacturing flaw not being addressed. I am deeply concerned about the safety implications of this persistent shuddering. It affects vehicle handling and stability at common speeds, potentially leading to loss of control. The unpredictability leaves me anxious while driving, fearing a mechanical failure or accident. I do not want to be stranded due to this unresolved problem. This issue has significantly diminished my confidence in the vehicle and the brand. The stress and inconvenience are substantial, disrupting my routine and peace of mind. The inaction and lack of acknowledgment from Genesis add to my frustration. I am requesting a thorough investigation into this matter. The prevalence among other owners indicates a systemic problem needing prompt attention. I urge the National Highway Traffic Safety Administration to investigate these complaints to ensure Genesis resolves this defect and safeguards its customers. I hope that by reporting this problem, steps will be taken to prevent potential safety hazards for myself and other owners.

I purchased this vehicle brand new in July 2023. By Jan 2024, it was already having major issues. The 2 major issues with this vehicle are 1) it had an engine misfire ( thus engine and fuel system issues) that cut the power to the vehicle and made it dangerous to drive and thus had to be in at the Genesis dealer service center 3 times (Jan, April and May 2024). The 2nd problem is electrical. On Oct 1st, 2024 the brake lights wouldn't turn off at all despite several troubleshooting attempts. That electrical problem drained the battery and after the car was jump started, after I started to drive, then the car cold died in the middle of the road. I had my 10 day old newborn in the car and I had to get out and stop cars that were driving towards me. Attached is the repair invoice for the engine misfire earlier this year and the car is currently at the repair facility for the electrical problem so no invoice has been generated yet.

I had just started the car and driven less than half a mile in a 35 MPH zone when the acceleration gave out. Vehicle would not go over 20 MPH, engine did not rev up when gas pedal depressed. I came to red light and stopped, turned off the car and turned it back on and issue seemed to clear. I google and have learned this model and year are being recalled for this issue and fuel pumps replaced, but my VIN does not show up as under the recall. I'm now afraid to drive my car.

The contact owns a 2023 Genesis GV70. The contact stated while the dealer was servicing the vehicle, the contact was informed that there was a hole in the turbo cooler and that the turbo cooler was leaking. The dealer informed the contact that the failure was caused by a rock that was able to pass through the front grill because the front grill holes were large. The contact was awaiting an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,500. The VIN was unavailable.

I was sitting at a stop light waiting to make a right turn. When I pressed down on the accelerator the car just inched forward. I let off the gas and pushed the accelerator again and again before the car would accelerate. This has happened several times, once almost causing me to wreck. This has happened since the first month I purchased the vehicle. I have had it for a year

Was driving on the highway at 70 mph. Oil light came on, noticed it without any loss of power. Within the next mile the cars rpms started to increase very quickly with little pressure being applied to accelerator and power loss started to begin. As I tried to get over and get to the next exit the car completely shut off in the middle of the road with little to no warning or time to react. Very dangerous. Thankfully was still able to steer and brake. I called help and had the state trooper blocking me on the road until the tow truck arrived. Massive puddle of oil & fluid on the ground under car.

[XXX] At approximately [XXX] pm, while driving to Dallas, Texas, the car bucked numerous times while attempting to pass another car at approximately 65 mph. The GV70 then started to deaccelerate. The speed dropped to around 50 mph. I continued to press the accelerator, but the car would not accelerate but the engine was revving (RPM hit around 5000) and then dropped back down. I continued driving with the speed varying between 45 and 55 mph even with the accelerator floored. As I got closer to Dallas, I could get the speed up to 60 - 65 mph with the accelerator floored but then on any incline, the speed would drop back to 45 - 50 mph. I had to turn the hazards on several times as the speed was well below the other vehicles. There were no warning lights. I was able to get the GV70 into a dealer the next morning who kept the car for 2 days. They ran diagnostics and drove the GV70 but could not replicate the problem nor did the diagnostics sow anything. They thought that maybe the car reset when it was turned off. Issue has occurred multiple times since initial occurrence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)