2018 Genesis G80

Component: Engine / Turbocharger / Oil Line / Fire Risk Vehicle Problem: For the past five months, my oil light has been coming on and off sporadically (not flickering), even though mechanics and oil shops said there was no issue. A few days ago, the car started smoking out of nowhere, though it wasn’t overheating and there were no visible signs of leakage. I took it to the shop, and they diagnosed a turbocharger oil supply pipe leak that is severe and poses a fire risk. I am in a new city with no support system and have a baby. Multiple car dealerships have refused to fix my vehicle, even though I have been informed this part is under recall. I have tried calling and visiting, and no one will help. This is a safety concern, especially since the vehicle is at risk of catching fire while driving.

Engine while driving inadvertently stalls and vehicle shuts off. Does not matter what the conditions are. Have to place vehicle back in park and completely shut down vehicle to restart. It first starts by engine slowing down and then engine speeding up and ultimately stopping. When placed in park vehicle lungs forward slightly and front sensor tends to go off in warning without a vehicle in front of

Genesis issued the recall in mid-February and there is still not a remedy. We are supposed to park our auto outside and not in the garage. As we live in Florida and it is very hot and it is hurricane season, it is intolerably hot to park outside and, in the event of a hurricane or thunderstorm with hail, we cannot park outside without risking damage to our auto. It has been nearly five months since the recall which should be sufficient time for Genesis to have a solution to the problem. Also, they are not offering any compensation for the additional hardship due to having to park outside such as having to wash the car more frequently. I will also be contacting my congressman to followup with your agency.

The contact owns a 2018 Genesis G80. The contact stated that the vehicle failed to start. The contact called Roadside Assistance, who arrived and restarted the vehicle. The contact used a boost charger to start the vehicle. The check engine warning light was illuminated. The trunk opened message was displayed. The vehicle was taken to the local dealer, who informed the contact about NHTSA Campaign Number: 24V107000 (Electrical System). The contact stated that the parts were on backorder. The manufacturer was not contacted. The failure mileage was approximately 80,000.

Recall in 2020 for a Oil Supply Pipe that is leaking and could cause a fire. It was completed in 2020. The same issue just occurred on 12/22/2023 where it stared leaking again and I took it to Genesis. They are saying I need to pay out of pocket but it is the same issue as the recall which is a fire hazard. They have had my car for 2 weeks. Opened a case with Genesis but they will not cover it. I have texts from the Gensis Mechanic saying it is the same issue. There were no warning signs except for the smoke when is was already leaking.

The contact owns a 2018 Genesis G80. The contact stated while driving at an undisclosed speed, there was white smoke coming from underneath the hood. The contact stated that in December of 2019 the vehicle was serviced at the dealer for a service appointment and unknown recall repair for the turbo fluid injector. The contact stated that the vehicle had experienced the failure like the description of the safety recall which was completed in 2019. The vehicle was taken to the dealer. The vehicle was diagnosed with leaking turbo fluid onto the exhaust manifold. The contact stated that the left side turbo oil feed pipe needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 43,628.

The contact owns a 2018 Genesis G80. The contact stated the vehicle was making a knocking sound from underneath the hood of the vehicle near the engine. While the contact was attempting to accelerate the vehicle displayed a hesitation while idling or driving at various speeds. The check engine warning light was illuminated. The contact had taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,500.