2019 Genesis G70

AT AROUND 8:45 A.M. ON JAN. 19, 2020, I LEFT MY HOUSE, DROVE TO THE ENTRANCE OF THE SUBDIVISION, AND TURNED LEFT ONTO THE CITY STREET. BECAUSE OF THE BAD WEATHER IN EARLIER HOURS, I KNEW THAT THE ROAD WAS RATHER ICY. SO I WAS EXTRA CAUTIOUS AND ESTIMATE MY SPEED WAS AROUND 25 MPH (POSTED SPEED LIMIT IS 40 MPH). JUST ABOUT 0.1 MILE FROM ENTERING THE CITY STREET, I SAW THAT THE STREET LIGHT ABOUT 100 YARDS AHEAD OF ME WAS RED. I TURNED MY SIGNAL TO GO INTO THE RIGHT LANE (STREET HAD BECOME 2 LANES VS ONE LANE AT THAT POINT) WHILE STARTING TO GENTLY PUSH THE BRAKE PEDAL TO FURTHER DECELERATE. ALL OF A SUDDEN, THE CAR SEEMED TO DO ITS OWN THING, SLIDING AND TURNING ALMOST 90 DEGREES AND HITTING THE SNOW BANK ON THE RIGHT HAND SIDE OF THE STREET, CAUSING SIGNIFICANT DAMAGE TO THE FRONT OF THE CAR (PRELIMINARY ESTIMATE OF $3,743 WHICH MAY GO HIGHER). WHEN I STARTED DECELERATING, MY SPEED MUST HAVE BEEN AROUND 25 MPH. ALTHOUGH I DON'T KNOW THE SPEED AT THE POINT OF IMPACT, IT MUST HAVE BEEN RATHER LOW SINCE THE AIR BAGS DID NOT GO OFF AND I DID NOT GET ANY WHIPLASH. OF COURSE, I WAS WEARING MY SEATBELT. HERE IS WHAT I BELIEVE HAPPENED: THIS CAR HAS A STRANGE-FEELING BRAKE. IF YOU PUSH GENTLY ON IT, AFTER A COUPLE OF SECONDS IT BRAKES HARDER AND INDEED JERKS THE OCCUPANTS BEFORE STOPPING. I KNEW THIS IRRITATING THING FOR A WHILE SINCE I HAD OWNED THE CAR SINCE THE SPRING OF 2019, BUT NEVER THOUGHT THAT IT COULD BECOME A HAZARD. I BELIEVE WHEN I PUSHED ON THE BRAKE GENTLY ON THE ROAD, IT STARTED BRAKING HARDER AFTER A COUPLE OF SECONDS AND THE CAR WENT OUT OF CONTROL ON THE RATHER ICY ROAD. I DO NOT KNOW IF THE ESC SYSTEM COMES INTO PLAY AS WELL OR NOT, BUT I AM CONFIDENT ABOUT HOW THE BRAKE ACTS. THIS BRAKING CONDITION IN MY CAR HAS BEEN VERIFIED BY ANOTHER DRIVER AND I AM OPEN TO FURTHER VERIFICATION. I AM NOW CONCERNED ABOUT THE SAFETY OF THIS CAR.

I CAN FEEL A "POPPING" IN MY HANDS THROUGH THE STEERING WHEEL WHEN TURNING THE WHEEL ONE OR TWO DEGREES LEFT OR RIGHT. THIS HAPPENS WHEN STANDING AT A LIGHT (FOOT ON BRAKE), IN PARK, MOVING LESS THAN 10MPH, AND EVEN WITH THE CAR OFF. THE POPPING CAN ALSO BE FELT BELOW THE STALKS ON THE STEERING COLUMN. THERE IS ALSO A POPPING SOUND OR "CLICK" THAT IS MOST EASILY HEARD WHEN THE CAR IS OFF. IT FEELS LIKE THE STEERING WHEEL IS "CATCHING SOMETHING" IN THE FIRST 1 OR TWO DEGREES OF MOVEMENT BEFORE THE WHEELS TURN. THE PROBLEM STARTED AFTER ABOUT 4,400 MILES, IN JANUARY OF 2020. I HAVE THREE VIDEOS OF THE ISSUE SO FAR. HYUNDAI GENESIS REFUSE TO FIX IT, AS THEIR TECHS CANNOT DIAGNOSE WHAT IS CAUSING THE POPPING FEELING AND NOISE.