25V380000 · Suspension:front:control Arm:lower Ball Joint; Suspension:front:control Arm:upper Ball Joint; Wheels:lugs/nuts/bolts/studs
Jun 23, 2025
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Consequence & remedy
Consequence: Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Additional source detail variants (3)
Suspension:front:control Arm:lower Ball Joint
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Consequence: Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Wheels:lugs/nuts/bolts/studs
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Consequence: Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Suspension:front:control Arm:upper Ball Joint
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
Consequence: Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Illustration