Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
Mileage unknown · Nov 27, 2021
Unknown Or Other
When driving my GEM on the street it just stalls, quits unexpectedly. The dealer replaced the wiring harness a short time ago and ran without problems for about six weeks before starting to stall again. It is a dangerous, unsafe vehicle that could get you killed if it stalls when a car or truck is behind you. These GEM models sh…
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When driving my GEM on the street it just stalls, quits unexpectedly. The dealer replaced the wiring harness a short time ago and ran without problems for about six weeks before starting to stall again. It is a dangerous, unsafe vehicle that could get you killed if it stalls when a car or truck is behind you. These GEM models should be recalled and the consumer's money refunded. The dealer will not respond to my messages and so I am left with an unsafe, undriveable vehicle. You are my only avenue to redress of this unfair situation.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Consequence & remedy
Consequence: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
Consequence & remedy
Consequence: If the upper cab frame fails, it can increase the risk of injury or crash.
Remedy: Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Consequence & remedy
Consequence: If a wheel separates from the vehicle, it can increase the risk of a crash.
Remedy: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Consequence & remedy
Consequence: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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