TL* THE CONTACT OWNS A 2002 FOUR WINDS CHATEAU SPORT RV. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE MICROWAVE INVOLUNTARILY ACTIVATED. THE CONTACT INQUIRED WITH AN INDEPENDENT MECHANIC ABOUT THE FAILURE AND WAS ADVISED THAT THE MICROWAVE WAS UNDER RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT HER MICROWAVE SERIAL NUMBER WA…
Read full complaint
TL* THE CONTACT OWNS A 2002 FOUR WINDS CHATEAU SPORT RV. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE MICROWAVE INVOLUNTARILY ACTIVATED. THE CONTACT INQUIRED WITH AN INDEPENDENT MECHANIC ABOUT THE FAILURE AND WAS ADVISED THAT THE MICROWAVE WAS UNDER RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT HER MICROWAVE SERIAL NUMBER WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V449000 (EQUIPMENT: RECREATIONAL VEHICLE). THE VEHICLE MICROWAVE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 35,000.
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FOUR WINDS AT 1-219-266-1111.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Four Winds Chateau Sport Problems, Complaints & Recalls | Skip That Year