2015 Forest River Rockwood

WHILE REPLACING PREMATURELY RUSTING SCREWS UNDER MY TRAILER, I DISCOVERED THAT THE PROPANE GAS LINE THAT RUNS FROM THE TANKS AT THE FRONT OF THE TRAILER TO THE GALLEY AREA WAS NO LONGER PROPERLY SUPPORTED. AT ONE LOCATION, A STRAP THAT SECURES THE GAS LINE HAD NO SCREW. AT A SECOND LOCATION, THE SCREW HAD PULLED THROUGH THE HOLE IN THE STRAP BECAUSE THE HOLE IS TOO LARGE. THIS FAILURE ALLOWS THE IRON GAS LINE TO MOVE AND COULD RESULT IN A FRACTURE AND GAS LEAK. SINCE THERE IS FREQUENTLY OPEN FLAME IN THE VICINITY OF THE TRAILER (CAMPFIRES, GRILLS, REFRIGERATOR FLAME, FURNACE FLAME), THIS WOULD CREATE A SEVERE RISK OF FIRE OR EXPLOSION. ALSO, WHILE NOT ADVISED, IT IS COMMON PRACTICE TO TOW WITH THE GAS TURNED ON SO THAT THE REFRIGERATOR CONTINUES TO WORK. A FIRE COULD THEREFORE OCCUR WHILE UNDERWAY.

BOUGHT A 2015 ROCKWOOD IN NOV.2014. PREPARED IT FOR MY 1ST OUTING APRIL 2015. HOOKED WATER HOSE FOR FRESH WATER. WAS NOT CONNECTED INSIDE UNIT. FLOODED MY R.V. CAMPING WORLD OF NORTH LITTLE, AR.(DON'T PURCHASE ANYTHING FROM CAMPING WORLD) SAID IT WAS FOREST RIVERS PROBLEM. HAD OTHER ISSUES, WOOD FLOORING DAMAGED, WATER IN FLOOR VENTS HAVE MOLD. CANNOT FIND AN ATTORNEY TO HELP WITH ISSUE. KEPT MY R.V. FOR A YEAR FOR REPAIRS. ONLY ABLE TO USE IT TWICE DURING THAT YEAR

7/3/15 @ 3:30 AM MICROWAVE &A/C GOING OFF &ON.BREAKERS, FUSES, POWER SUPPLY @ CAMPER POWER DISTRIBUTION CENTER.CHECKED SURGE PROTECTOR @ POWER DISTRIBUTION SYSTEM, POWER CORD FOR CAMPER; ALL OK. CONDITIONS CONTINUED. RECHECKED BREAKERS OFF, ALL OK. CUT BREAKER GALLEY A/C ON TV WENT OFF. CUT GALLEY A/C BREAKER OFF & FIRE, SPARKS, SMOKE FROM TV FILLINGGALLEY. EXTINGUISH & DISCONNECTED POWER CORD TO TV. ALL 120 VOLT RECEPTACLES WERE BUZZING. CUT ALL BREAKERS OFF &DISCONNECTED ALL CORDS @ 8:00 AM CALLED CAMPING WORLD RV SALE REPORTED ISSUES MANAGER & SERVICE DEPT.@ 10:45 AM SERVICE TECHNICIANS TELL WAIT BY THE PHONE. TOTAL OF 5 HOURS LATER EDMOND CALLED BRING CAMPER TO CW 7/03/15 @ 6:50 PM EDMOND / EVAN I TOLD THEY HAVE 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. GAVE 2ND BACKUP CAMERA FAILED TO WORK.MET W/ SALES MANAGER DANIEL KNIGHT EXPLAINED ALL & HAD 2 OPTIONS OUR MONEY BACK OR NEW CAMPER. WAS NOT INTERESTED WHAT WE SAID, A CONDESCENDING TONE STATING WAS ?NOT HIS PROBLEM WAS FOREST RIVERS PROBLEM? HAD TO GIVE THEM OPPORTUNITY TO FIX PROBLEM FIRST. OR COULD TRADE ANOTHER CAMPER,HAD TO KNOW PROBLEMS WERE BEFORE COULD MAKE OFFER. WE'RE NOT INTERESTED. OUR MONEY BACK OR NEW CAMPER. DANIEL, WE COULD TRY TO SUE MANY BEFORE US HAVE TRIED AND FAILED TOTALLY EXHAUSTED CUTS,SCRATCHESFROM FIRE.I LEAVE BEFORE COLLAPSED. TOLD SM DANIEL KNIGHT & SW EDMOND CONTACT ME JULY 6, 2015 W/ FINDINGS & SOLUTION, AS 7/2/15, 2015 IT'S BEEN 30 DAYS STILL HAVE NOT BEEN CONTACTED BY CAMPING WORLD. ELECTRICAL OVERLOADED120 VOLT SYSTEM &INVERTER W/ 240 VOLTS CONTINUOUS ELECTRICAL POWER SHOULD BE 120 VOLTS CAUSED FIRE & SMOKE DAMAGE TO NEW 2015 FOREST RIVER ROCKWOOD SIGNATURE ULTRA LITE ENTIRE ELECTRICAL SYSTEM OVERLOADED BEYOND ITS CONFORMANCE ANSI/NFPA 1192 STANDARD FOR RVS, NEC, AND UL STANDARDS,SMOKE ALARM DID NOT WORK!