2021 Forest River Cedar Creek

The automatic awning did not have proper backing plates installed, so the first time going out caused the awning to collapse completely against the full glass wall. The wire harness system was not the correct gauge wire, which posed a potential fire hazard. The fuse was pulled out because the motor to the faulty awning was overheating. The front entry (only) door for entering the RV and existing safely was not mounted correctly, so the owners (occupants) were locked inside during the daytime hours when the door expanded with sun/heat. The owner is disabled and was oftentimes locked inside. ALL within the warranty division and build team were aware of my disability; and did nothing to assist or mitigate the potential life-safety hazard. Forest River knew I was living in the coach for an extended period of time; and they knew I was unable to travel the rig. I/We were repeatedly told that the issues would be addressed, but they did little to nothing in assisting us by securing a qualified field team. I/We were forced to secure various RV vendors to assist, to no avail. I was forced to have it trailered into a facility; whereby the wiring issues continue and the Forest River warranty division forced me to pay the vendor over $4k for warranty items that they were supposed to cover. This rig had a poor build and Forest River refuses to take the necessary steps to cure the deficiencies. I am told by the repair shop that the wire harness became a "RECALL" item; which solidifies my concerns, as others were having the same issues. Forest River did not install backing boards for the awning that could have killed someone when it came crashing down (all caught on my Ring Doorbell), plus the array of photography taken to show the shoddy workmanship during the build. They need to be held to a higher standard or an unsuspecting customer (aka: victim) may be severely injured and/or killed. Cedar Creek Champagne 38EKS / Paid $113K / Disgraceful & Unsafe Products

2021 CEDAR CREEK RV. CONSUMER WRITES IN REGARDS TO WARRANTY ISSUES. THE CONSUMER STATED UPON PICKUP OF THE VEHICLE AFTER PURCHASE, IT EXPERIENCED SOME WARRANTY ISSUES. THE VEHICLE WAS RETURNED TO THE OWNER SEVERAL MONTHS LATER. AFTER ANOTHER FOUR MONTHS THE CONSUMER WAS OFFERED AN IDENTICAL REPLACEMENT VEHICLE. THE DEALER DID NOT HONOR THE REPLACEMENT AND STATED THE VEHICLE HAD BEEN REPAIRED. THE DEALER RETURNED THE VEHICLE WITH BEDROOM SLIDE STILL UNREPAIRED. THE SLIDE NEARLY FELL OUT OF THE RV. THE CONSUMER STATED THERE WERE ISSUES WHEN ATTEMPTING TO LEVEL AND OPEN THE SLIDES AS THE POWER WOULD CONTINUOSLY SHUT DOWN THE CONTROL SCREEN. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THERE WAS AN ODOR THAT TURNED OUT TO BE BATTERY ACID. THE BATTERIES WERE SMOKING AND COULD BE SMELLED FROM 1000 YARDS AWAY. THE CONSUMER STATED THE DEALER WAS MAD AWARE OF THE FAILURE AND OFFERED TO BUY THE VEHICLE BACK IF, THE CONSUMER SIGNED WAIVER NOT TO REPORT THE INCIDENTS. THE CONSUMER REQUESTED THE VEHICLE BE BOUGHT BACK IN FULL.