I am submitting a follow-up complaint regarding a previously reported front axle weight and capacity issue on this motorhome (original ODI complaint #11398920). At the time of the original complaint, the front axle was already operating at or above its rated capacity under normal conditions, even after removing factory-installe…
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I am submitting a follow-up complaint regarding a previously reported front axle weight and capacity issue on this motorhome (original ODI complaint #11398920). At the time of the original complaint, the front axle was already operating at or above its rated capacity under normal conditions, even after removing factory-installed components and redistributing weight rearward. Despite removing approximately 820 lbs from the vehicle, the front axle weight was only reduced by about 200 lbs, indicating a systemic weight distribution problem rather than a loading issue. Since that time, the issue has escalated into a safety failure. We recently experienced a blowout of the front left tire while operating the vehicle under normal conditions. Based on prior weight measurements and ongoing inability to bring the front axle within safe limits, I believe this failure is directly related to the overloaded front axle condition. This appears to be a known design limitation. Forest River revised subsequent model years of this same unit with increased front axle and tire capacity, suggesting awareness of insufficient capacity in earlier models. Additionally, numerous owners of similar units have reported the same front axle weight issues. The vehicle cannot be operated within safe front axle limits without removing essential functionality (such as fuel or standard equipment), which is not practical or intended use. Given the progression from a documented weight concern to an actual tire failure event, I am requesting that this matter be formally reviewed or reopened as a safety defect investigation. I can provide supporting documentation including CAT scale tickets, prior correspondence, and details of the tire blowout incident upon request.
NHTSA ODI #11725598
Mileage unknown · Mar 3, 2021
Suspension
THE FRONT SUSPENSION AND TIRES ARE NOT ADEQUATE TO HOLD THE WEIGHT WHEN THERE IS A FULL TANK OF FUEL. THE ISSUE WAS ADDRESSED WITH FOREST RIVER AND THEIR RESPONSE WAS THAT THEY KNEW OF THE ISSUE AND UPGRADED THE SUSPENSION AND THE TIRES FOR THE 2020 AND 2021 YEARS.*DT
Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence & remedy
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 2, 2021. Owners may contact Forest River customer service at 1-574-825-8600. Forest River's number for this recall is 51-1380.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer
Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 2, 2021. Owners may contact Forest River customer service at 1-574-825-8600. Forest River's number for this recall is 51-1380.
Structure
Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 2, 2021. Owners may contact Forest River customer service at 1-574-825-8600. Forest River's number for this recall is 51-1380.
Forest River, Inc. (Forest River) is recalling certain 2018-2020 Coachmen Sportscoach and Forest River Legacy and 2018-2021 Berkshire motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
Consequence & remedy
Consequence: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: Forest River will notify owners, and DTNA will inspect the inner wheel valve stem stabilizers, or replace as necessary, free of charge. The recall began November 24, 2020. Owners may contact Forest River customer service at 1-800-547-0712 or DTNA customer service at 1-800-547-0712. Forest River's number for this recall is 51-1228. DTNA's number for this recall is FL-861.
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence & remedy
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall began January 18, 2021. Owners may contact DTNA customer service at 1-800-547-0712 . Forest's number for this recall is 51-1203.
Additional source detail variants (3)
Exterior Lighting:turn Signal
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall began January 18, 2021. Owners may contact DTNA customer service at 1-800-547-0712 . Forest's number for this recall is 51-1203.
Exterior Lighting:brake Lights
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall began January 18, 2021. Owners may contact DTNA customer service at 1-800-547-0712 . Forest's number for this recall is 51-1203.
Electrical System
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Charleston, 2017-2019 Legacy, 2017-2020 Berkshire, 2017 Coachmen Cross Country, and 2017-2020 Sportscoach motorhomes built on certain FCCC XB and XC chassis that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Forest Rivers will notify owners, and Daimler Trucks dealers will replace the old Power Distribution Module (PDM) with a new PDM, free of charge. The recall began January 18, 2021. Owners may contact DTNA customer service at 1-800-547-0712 . Forest's number for this recall is 51-1203.
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Berkshire and Sportscoach motorhomes equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence & remedy
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: Forest River will notify owners, and Daimler Trucks (DTNA) dealers will inspect and repair the vehicles, free of charge. The recall began April 20, 2020. Owners may contact DTNA customer service at 1-800-745-8000. Forest River's number for this recall is FL-845.
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Orion Class C, Freelander Class C, and Leprechaun Class C motorhomes, Rockport work trucks, and Berkshire Ultra Coach, and StarCraft shuttle buses, equipped with ASA Electronics back up mirror-monitors, model number VOM74MM. The affected displays may revert back to the factory default settings, causing the camera image to be reversed.
Consequence & remedy
Consequence: If the monitor displays the image in reverse, the driver may unintentionally turn the opposite direction, increasing the risk of crash.
Remedy: Forest River has notified owners, and dealers will install a harness/relay/capacitor module, free of charge. The recall began April 8, 2019. Orion, Freelander, and Leprechaun owners may contact Forest River customer service at 1-574-825-8602. Rockport owners should call 1-574-522-7599 and Berkshire, and Starcraft owners should call 1-574-642-3112. ASA Customer service can be reached at 1-800-384-4400. Forest River's number for this recall is 51-0980.
Forest River, Inc. (Forest River) is recalling certain 2017-2019 Forest River Georgetown and FR3 motorhomes, 2018-2019 Berkshire motorhomes and 2018 Charleston motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
Consequence & remedy
Consequence: If the windshield roller shade unrolls while driving, it could block the driver's visibility, increasing the risk of a crash.
Remedy: Forest River will notify owners, and dealers will install a fastener to ensure the motor will not allow the shade to roll down during while driving. The recall began November 28, 2018. Owners may contact Forest River customer service at 1-574-206-7605. Forest River's number for the recall is 68-0822.
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Berkshire recreational vehicles and StarTrans PS2 transit buses and 2019 Glaval Legacy transit buses. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence & remedy
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: Forest River will notify owners, and Daimler Trucks North America (DTNA) authorized service facilities will check and tighten the brake caliper mounting bolts, free of charge. The recall began November 21, 2018. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 35 and 5C-0897.
Forest River, Inc. (Forest River) is recalling certain 2017 Coachmen Cross Country, 2017-2019 Coachmen Sportscoach and Forest River Berkshire and Legacy and 2017-2018 Forest River Charleston motorhomes built on Freightliner Custom Chassis Corporation (FCCC) chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
Consequence & remedy
Consequence: Nonfunctioning lights can increase the risk of a crash.
Remedy: The remedy for this recall is still under development. Owners will be notified and be sent to FCCC authorized service facilities for free repairs. Forest River issued owners an interim notification on November 16, 2018. A second notice will be mailed once remedy parts become available. Owners may contact Forest River customer service at 1-574-642-3112 or Coachmen customer service at 1-574-825-5821. Forest River's number for this recall is 51-0893.
Forest River, Inc. (Forest River) is recalling certain 2019 Forest River Berkshire motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open while moving.
Consequence & remedy
Consequence: If the door opens while moving it can increase the risk of injury or a crash.
Remedy: Forest River will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began October 9, 2018. Owners may contact Forest River customer service at 1-574-522-1368. Forest River's number for this recall is 40-0853.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Forest River Berkshire Problems, Complaints & Recalls | Skip That Year
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