2004 Ford Windstar

TL* THE CONTACT OWNED A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE ENGINE CAUGHT ON FIRE. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE RECEIVED ROUTINE MAINTENANCE WHERE THE BATTERY, THE WATER PUMP, AND THE ENGINE BELT WERE REPLACED. THE FIRE DEPARTMENT WAS PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT AXLE FRACTURED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 169,784. THE VIN WAS NOT AVAILABLE. THE CONSUMER STATED THERE WAS A LOUD NOISE COMING FROM THE FRONT SIDE BY THE TIRE. THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THE SWAY BAR IN THE FRONT WAS BROKEN AND THE SUBFRAME WAS RUSTED. FORD STATED THEY MET THE RECALL REQUIREMENTS IN 2011 AND THERE WAS NOTHING THEY COULD DO FOR THE CONSUMER. UPDATED 12/23/15.*JB

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30-35 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE AXLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL IN 2007 RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED AS THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMALLY. THE FAILURE RECURRED ON SEVEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 138,000.

RETURNED VAN TO DEALERSHIP, REAR END MAKING NOISE. PREVIOUS RECALL (AUGUST 2012) FIX TO REINFORCE REAR AXLE NOW SHOWS AXLE IS CRACKED. FORD SAYS THEY WILL NOT ENACT A REPAIR, AFTER NUMEROUS CALLS TO CUSTOMER SERVICE, THE REP STATED THE RECALL DEPARTMENT STATED THE FIX IS PERFORMING AND THE VEHICLE IS SAFE TO DRIVE REGARDING THE REAR AXLE. I ASKED THAT THEY STATE THAT IN WRITING TO ME. LOOKING AT YOUR WEBSITE AND THE FATALITY THAT CAUSED THIS RECALL, I SUSPECT THE CAR IS NOT SAFE. THE DEALERSHIP AGREES. WHAT IS YOUR TAKE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PURCHASED THE CAR USED ON 5/26/12, DROVE AWAY FROM THE DEALERSHIP AND THE ABS WARNING LIGHT AND THE BREAK WARNING LIGHTS BOTH CAME ON, INDICATING ISSUES WITH ABS. TOOK IT TO THE REPAIR SHOP AND WAS TOLD THAT THE ABS MODULE (??) WAS CAUSING THE ISSUES. CAR DEALERSHIP AND WARRANTY COMPANY REFUSED TO COVER IT BECAUSE IT'S AN OPTIONAL SYSTEM. THERE APPEARS TO HAVE BEEN A RECALL FOR THIS BUT FOR SOME REASON MY CAR WASN'T INCLUDED - IT WAS ORIGINALLY PURCHASED IN CANADA, SO I'M NOT SURE IF THAT EFFECTS RECALL INFORMATION. ON 6/12/12 DRIVING IN TO WORK THE CAR SUDDENLY LOST SPEED WHILE TRYING TO ACCELERATE ON THE HIGHWAY. I WAS ATTEMPTING TO MAKE IT ACROSS 4 LANES AND THE CAR SUDDENLY WOULDN'T GO OVER 30MPH - THANKFUL THERE WASN'T A LOT OF TRAFFIC BUT THIS COULD HAVE CAUSED AN ACCIDENT. ISSUES CONTINUE - CAR BUCKS AND HESITATES WHEN TRYING TO ACCELERATE, THERE'S OFTEN A LOUD POP (BACKFIRE?) FROM THE ENGINE WHEN APPLYING THE GAS PEDAL. MECHANIC REPLACED SEALS AND SPARK PLUGS IN ENGINE BUT WE WERE TOLD THAT THE PCM (ECM?) WAS CAUSING AN ELECTRICAL ISSUE. ADDITIONAL SYMPTOMS INCLUDE REDUCED GAS MILEAGE, FEELING LIKE IT'S GOING TO STALL OR MOVE WHILE AT A STOP (BUCKING LIKE IT'S GOING TO MOVE FORWARD EVEN THOUGH BRAKES ARE APPLIED) AND REDUCED FUNCTIONING IN THE A/C UNIT. *TR