NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
3,326 reports110,000 miles · Jan 17, 2003
Engine And Engine CoolingPower Train
1995 FORD WINDSTAR ENGINE HEAD GASKET FAILURE - FORD WILL NOT ADMINT TO A DEFECT IN QUALITY. THIS VAN NOW SITS IN MY DRIVEWAY FOR OVER A YEAR AND NO ONE WILL FIXIT FOR UNDER 3500.00. PROBLEM IS THAT BECAUSE OF THE DEFECTS IN THIS VAN, THE VALUE OF IT IS 1000.00. I ALSO PUT TWO TRANSMITTIONS INTO IT, WATER PUMPS, THERMOSTATS, RAD…
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1995 FORD WINDSTAR ENGINE HEAD GASKET FAILURE - FORD WILL NOT ADMINT TO A DEFECT IN QUALITY. THIS VAN NOW SITS IN MY DRIVEWAY FOR OVER A YEAR AND NO ONE WILL FIXIT FOR UNDER 3500.00. PROBLEM IS THAT BECAUSE OF THE DEFECTS IN THIS VAN, THE VALUE OF IT IS 1000.00. I ALSO PUT TWO TRANSMITTIONS INTO IT, WATER PUMPS, THERMOSTATS, RADIATOR AND NO ONE INFORMED ME OF A POTENTAL DEFECT WITH THE HEAD GASKETS
NHTSA ODI #10002867
Mileage unknown · Jan 14, 2003
Engine And Engine Cooling
CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE HEAD GASKET TIMING CHAIN SNAP CAUSING FLUID TO LEAK. DEALER NOTIFIED. TS
NHTSA ODI #10003703
77,000 miles · Jan 14, 2003
Engine And Engine Cooling
MY EX-1995 FORD WINDSTAR HAS 77,000 MILES SHOWED A OVERHEATING PROBLEM. FORD AFFILIATED DEALER (YOUNG FORD IN ROCHESTER, MI) SAID IT WAS FIXED BY REPLACING A WATER PUMP. BUT OVERNIGHT THE SAME OVERHEATING APPEARED. NEXT TIME THE DEALER SAID IT WAS A HEAD GASKET PROBLEM, WHEN FORD WAS CONTACTED TO BE TOLD IT WAS UNDER RECALL T…
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MY EX-1995 FORD WINDSTAR HAS 77,000 MILES SHOWED A OVERHEATING PROBLEM. FORD AFFILIATED DEALER (YOUNG FORD IN ROCHESTER, MI) SAID IT WAS FIXED BY REPLACING A WATER PUMP. BUT OVERNIGHT THE SAME OVERHEATING APPEARED. NEXT TIME THE DEALER SAID IT WAS A HEAD GASKET PROBLEM, WHEN FORD WAS CONTACTED TO BE TOLD IT WAS UNDER RECALL TWICE BUT MY CAR COULD NOT BE COVERED DUE TO EXPIRED RECALL WARRANTY (7 YEARS OR 100,000 MILE WHICHEVER COMES FIRST). I FIXED AND SOLD IT BECAUSE I DO NOT WANT TO DRIVE A CAR FROM UNRELIABLE MANUFACTURER.
NHTSA ODI #10002654
72,900 miles · Jan 13, 2003
Engine And Engine Cooling
HEAD GASKET BLEW ON 1995 FORD WINDSTAR ON JANUARY 3, 2003, APPROXIMATELY 7 YRS, 3 MTHS AFTER PURCHASE OF CAR, WHILE ON TRIP APPROXIMATELY 450 MILES FROM HOME. MY MILEAGE WAS APPROXIMATELY 73,000 MILES. FORD KNEW THAT HEAD GASKET HAD PRODUCT DEFECT AND AVOIDED A NHTSA RECALL BY ENTERING INTO A VOLUNTARY REPAIR PROGRAM FOR 1995 …
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HEAD GASKET BLEW ON 1995 FORD WINDSTAR ON JANUARY 3, 2003, APPROXIMATELY 7 YRS, 3 MTHS AFTER PURCHASE OF CAR, WHILE ON TRIP APPROXIMATELY 450 MILES FROM HOME. MY MILEAGE WAS APPROXIMATELY 73,000 MILES. FORD KNEW THAT HEAD GASKET HAD PRODUCT DEFECT AND AVOIDED A NHTSA RECALL BY ENTERING INTO A VOLUNTARY REPAIR PROGRAM FOR 1995 FORD WINDSTARS WITH GASKET PROBLEMS IF PROBLEM OCCURS WITHIN 7 YEARS OR 100,000 MILES (WHICHEVER COMES FIRST). I TRIED TO GET FORD TO REPAIR WITHIN THE TIME PERIOD BUT HEAD GASKET WAS NOT DAMAGED. FORD SAID I WOULD HAVE TO EXPERIENCE PROBLEM. I EXPERIENCED THE PROBLEM AT 7 YEARS, 3 MONTHS. FORD WILL NOT PAY FOR REPAIR. CAR IS APPRAISED FOR TRADE-IN (WITH PROBLEM) AT $4000 BELOW BLUE BOOK PRICE. CALLS TO FORD (DEALER AND CORPORATE OFFICE) ARE TOTALLY IGNORED.
NHTSA ODI #10002637
Mileage unknown · Jan 13, 2003
Seat Belts
CONSUMER STATED 6 OUT OF 7 SEAT BELTS WERE INOPERATIVE AND HAVE BEEN REPLACED. *SCC *JB
NHTSA ODI #10001982
Mileage unknown · Jan 10, 2003
Engine And Engine Cooling
CONSUMER STATED WHILE DRIVING, THE HEAD GASKET BLEW, CAUSING FLUID TO LEAK.*JB
NHTSA ODI #10002515
109,620 miles · Jan 10, 2003
Suspension
BROKEN SWAY BAR DETECTED DURING STATE SAFETY INSPECTION.
NHTSA ODI #10000903
63,999 miles · Jan 5, 2003
Engine And Engine Cooling
CYLINDAR HEAD GASKET FAILURE ON A 1995 WINDSTAR WITH LESS THAN 64,000 MILES
NHTSA ODI #10000733
Mileage unknown · Dec 31, 2002
Engine And Engine Cooling
THE CONSUMER STATES THAT THE HEAD GASKET FAILED DUE TO A MANUFACTURER'S DEFECT. THE CONSUMER IS REQUESTING FORD MOTOR COMPANY TO REPAY THE COST FOR REPLACING THE THE ENTIRE ENGINE (WELL OVER 4K DOLLARS) WHICH WAS THE CASE IN THE RECALL. SCC
NHTSA ODI #10001243
Mileage unknown · Dec 30, 2002
SuspensionCrash
RE:1995 FORD WINDSTAR VIN [XXX] THIS COMPLAINT RELATES TO DAMAGE INCURRED JUST PRIOR TO AN OFFICIAL RECALL NOTICE FOR COLLAPSE OF THIS VEHICLE'S SUSPENSION SYSTEM AND FORD'S REFUSAL TO REIMBURSE ME FOR THE DAMAGE INCURRED AND REPAIRS PERFORMED. I HAVE CONTACTED THE DEALERSHIP, CALLED FORD'S CUSTOMER CARE RECALL LINE, AND WRI…
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RE:1995 FORD WINDSTAR VIN [XXX] THIS COMPLAINT RELATES TO DAMAGE INCURRED JUST PRIOR TO AN OFFICIAL RECALL NOTICE FOR COLLAPSE OF THIS VEHICLE'S SUSPENSION SYSTEM AND FORD'S REFUSAL TO REIMBURSE ME FOR THE DAMAGE INCURRED AND REPAIRS PERFORMED. I HAVE CONTACTED THE DEALERSHIP, CALLED FORD'S CUSTOMER CARE RECALL LINE, AND WRITTEN TO FORD'S CEO WITH NO RESPONSE. IT IS MY UNDERSTANDING THAT FORD IS OBLIGATED TO PAY FOR ALL REPAIRS WHICH RESULTED FROM A SITUATION UNDER WHICH A RECALL IS DECLARED, EVEN IF THEY WERE INCURRED PRIOR TO THE RECALL ANNOUNCEMENT. ON JUNE 12, 2001 THE DRIVER FRONT END COLLAPSED AND THE VEHICLE CRASHED TO THE GROUND AND LISTED TO THE LEFT. THE CAUSE WAS THE FAILURE OF THE FRONT SUSPENSION COILS, WHICH ACTED LIKE A HOOK AND COMPLETELY TORE THROUGH AND SHREDDED THE NEW TIRE I HAD JUST PUT ON THE VEHICLE. I HAVE PHOTOGRAPHS OF THE INCIDENT. THE FORD DEALERSHIP WAS BOOKED SEVERAL DAYS OUT SO I TOOK THE VEHICLE TO ANOTHER FACILITY, BOCA TIRE WHO IDENTIFIED THE PROBLEM AND SUGGESTED THAT WE HAVE BOTH THE FRONT AND REAR SYSTEMS FIXED FOR SAFETY. ON AUGUST 24, 2001, THE STARTER FAILED AND WE WERE ADVISED IT IS LIKELY THIS WAS RELATED TO THE SUSPENSION CRASH. WE SUBSEQUENTLY HAD SUSPECTED TRANSMISSION PROBLEMS. SHORTLY AFTER THE INITIAL INCIDENT WE RECEIVED A NOTICE OF AN EXTENDED COVERAGE ANNOUNCEMENT FOR THE FRONT COIL SPRINGS OF THE 1995 WINDSTAR. I CONTACTED THE CUSTOMER RELATIONSHIP CENTER AND EXPLAINED ALL OF THESE ISSUES AND PROBLEMS AND THAT IT SEEMS HIGHLY UNLIKELY THAT ALL OF THESE PROBLEMS ARE NOT RELATED TO THE INITIAL FAILURE OF THE COIL SPRINGS AND THE COLLAPSE OF THE FRONT END. WE INCURRED $1,380 IN REPAIRS. WE TURNED IN MY REPAIR RECEIPTS FOR "FORD REIMBURSEMENT REVIEW" AND RECEIVED A VERY SMALL AMOUNT WHICH NO ONE AT FORD COULD EXPLAIN (DID NOT JUST RELATE TO FRONT END ONLY REPAIRS, ETC). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10000642
Official recalls
6Oct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Apr 4, 2002
ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. DURING ASSEMBLY, SOME BRAKE LINES WERE INSTALLED IN A TWISTED POSITION, CAUSING CONTACT WITH THE DASH PANEL INSULATOR ABOVE THE CATALYTIC CONVERTER. THIS CONTACT COULD ABRADE THE BRAKE LINE CORROSION PROTECTION, CONSEQUENTLY, SALT OR WATER ABSORBED IN THE DASH PANEL INSULATOR WOULD PROMOTE CORROSION. THIS CORROSION COULD ULTIMATELY LEAD TO A LEAK IN THE BRAKE LINE.
Consequence & remedy
Consequence: LEAKAGE OF BRAKE FLUID WILL RESULT IN BRAKE LIGHT ACTIVATION. EXTENDED STOPPING DISTANCE COULD ALSO RESULT, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE BRAKE LINE FOR CORROSION AND CLEARANCE CONDITIONS. A BRAKE LINE THAT IS NOT CORRODED WILL BE REPOSITIONED. A BRAKE LINE THAT IS CORRODED OR LEAKING WILL BE REPLACED WITH A NYLON COATED BRAKE LINE AND SECURED USING THREE RETAINING CLIPS TO ASSURE CLEARANCE FROM THE INSULATOR. OWNER NOTIFICATION BEGAN MAY 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 2, 1999
VEHICLE DESCRIPTION: MINIVANS WHICH WERE ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING HOT WEATHER STATES: ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA (10 SOUTHERN COUNTIES), FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NEVADA (CLARK COUNTY ONLY), OKLAHOMA, SOUTH CAROLINA AND TEXAS, CAN DEVELOP CRACKS IN THE FUEL TANK IN THE FORWARD STRAP AREA OF THE STANDARD 20 GALLON TANK DUE TO A COMBINATION OF FACTORS THAT ARE PRESENT IN CERTAIN VERY HOT AREAS OF THE COUNTRY.
Consequence & remedy
Consequence: THESE CRACKS COULD RESULT IN FUEL LEAKAGE IF THEY PROPAGATE THROUGH THE WALL OF THE TANK.
Remedy: DEALERS WILL INSTALL A BRACE ASSEMBLY AT THE STRAP BOLT HOLE LOCATION AND REPLACE THE TANK STRAP WITH A REVISED, LONGER STRAP. DEALERS WILL ALSO INSPECT THE TANKS FOR LEAKS. IF A LEAK EXISTS AND IS THE RESULT OF A CRACK IN THE FUEL TANK, THE TANK WILL BE REPLACED IN ADDITION TO THE INSTALLATION OF A SPACER AND LONGER STRAP.
Oct 20, 1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS. TEARING OF THE BOND BETWEEN THE INNER AND OUTER HOOD PANELS DURING MINOR FRONT END COLLISIONS CAN RESULT IN A GAP AT THE LEADING EDGE OF THE HOOD. AIR FORCED BETWEEN THE INNER AND OUTER PANELS CAN PRODUCE ENOUGH PRESSURE TO FORCE THE OUTER PANEL UPWARD.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN TOTAL SEPARATION OF THE OUTER HOOD PANEL.
Remedy: DEALERS WILL INSPECT THE HOOD AREA FOR ANY DAMAGE ALONG THE LEADING EDGE OF THE HOOD. IF THERE IS ANY EVIDENCE OF BOND SEPARATION, THE HOOD WILL BE REPLACED. IF THERE IS NO EVIDENCE OF BOND SEPARATION, ADDITIONAL ADHESIVE WILL BE APPLIED BETWEEN THE INNER AND OUTER HOOD PANELS.
Nov 4, 1994
THE WIRING HARNESS INSULATION CAN ABRADE ON A BRACE THAT RUNS FROM THE INSTRUMENT PANEL TO THE COWL.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN AN ELECTRICAL SHORT AND POSSIBLY A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A SHIELD ON THE INSTRUMENT PANEL TO COWL BRACE, AND INSTALLATION OF A PIECE OF CONVOLUTE WRAP MATERIAL ON ONE OF THE ADJACENT HARNESSES.
Nov 4, 1994
THE ALTERNATOR OUTPUT WIRE WAS NOT CONNECTED TIGHTLY TO THE POWER DISTRIBUTION BOX.
Consequence & remedy
Consequence: THIS CAN RESULT IN OVERHEATING OF THE CONNECTION AND A POSSIBLE VEHICLE FIRE.
Remedy: DEALERS WILL INSPECT AND TIGHTEN THE CONNECTION. VEHICLES WITH VISIBLE DAMAGE TO THE PLASTIC POWER DISTRIBUTION BOX HOUSING WILL HAVE THE THE UNDERHOOD HARNESS, INCLUDING THE POWER DISTRIBUTION BOX, REPLACED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
14EA08021 · Engine Compartment Fires
Opened Sep 17, 2008 · Closed Oct 14, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Vehicle Speed Control; Vehicle Speed Control:cruise Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Additional source detail variants (7)
Electrical System
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Electrical System:wiring
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Vehicle Speed Control:cruise Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Vehicle Speed Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
PE08035 · Engine Compartment Fires
Opened May 13, 2008 · Closed Sep 17, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Vehicle Speed Control
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (3)
Electrical System
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Electrical System:wiring
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Vehicle Speed Control
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
RQ04003 · Hydraulic Brake Line Failure
Opened May 27, 2004 · Closed Oct 7, 2004
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Service Brakes, Hydraulic:fluid
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Service Brakes, Hydraulic
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ02011 · Fuel Tank Fatigue Cracking
Opened Aug 29, 2002 · Closed Mar 14, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
SEE ATTACHED REPORT.
EA00027 · Suspension Coil Spring Breakage
Opened Dec 8, 2000 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
Additional source detail variants (2)
Suspension
There is no summary currently available
Suspension
There is no summary currently available
PE00024 · Suspension Coil Spring Breakage
Opened Jun 23, 2000 · Closed Dec 8, 2000
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
EA99020 · Fuel Tank Cracks
Opened Jul 26, 1999 · Closed Dec 16, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline
There is no summary currently available
PE99025 · Fuel Tank Cracks
Opened Apr 15, 1999 · Closed Jul 26, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline
There is no summary currently available
PE98056 · Rear Axle Trailing Arm
Opened Oct 28, 1998 · Closed Feb 24, 1999
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
DP98004 · Automatic Transmission Failure
Opened May 18, 1998 · Closed Jul 2, 1998
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA97018 · Outer Hood Panel Detachment
Opened Sep 30, 1997 · Closed Oct 22, 1997
Status: closed (inferred from source dates) · Structure
There is no summary currently available
PE97011 · Outer Hood Panel Detachment
Opened Mar 13, 1997 · Closed Sep 30, 1997
Status: closed (inferred from source dates) · Structure
THE OFFICE OF DEFECTS INVESTIGATION HAS RECEIVED 6 REPORTS INDICATING THE OUTER HOOD PANEL SEPARATED FROM THE VEHICLES AS THEY WERE BEING DRIVEN.FORD HAS PROVIDE 39 ADDITIONAL REPORTS THAT ARE CONSISTENT WITH ODI REPORTS.FORD INDICATES THAT THE LIKELY CAUSE IS PRIOR COLLISION DAMAGE.THIS INVESTIGATION IS BEING UPGRADED TO FURTHER STUDY THIS ISSUE.
EA96026 · Brake Pedal Fade/extended Stop Distance
Opened Oct 31, 1996 · Closed Feb 18, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE96042 · Brake Pedal Fade/extended Stopping
Opened Jun 13, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
ODI HAS RECEIVED SIXTY-EIGHT (68) CONSUMER REPORTS OF ALLEGED FAILURES OR MALFUNCTIONS IN THE BRAKE SYSTEM ON CERTAIN 1995 AND 1996 FORD WINDSTARS, WHICH RESULTED IN BRAKE PEDAL FADE AND IN EXTENDED STOPPING DISTANCES DURING BRAKINGTHESE ALLEGED FAILURES OR MALFUNCTIONS ARE REPORTED TO HAVE CAUSED TWELVE (12) ACCIDENTS THAT RESULTED FROM VEHICLE LOSS OF BRAKING.THE CONPLAINANTS REPORT THAT THE LOSS OF BRAKING OCCURRED DURINGBRAKING SITUATIONS ON DRY ROADS AS WELL AS ON WET OR SLIPPERY ROADS.IN RESPONSE TO ODI'S INFORMATION REQUES (IR) CONCERNING THE LONG STOPPING DISTANCE COMPLAINTS ON THE 1995 WINDSTAR, FORD REPORTED RECEIVING 259 REPORT (FIELD REPORTS, OWNER COMPLAINTS, AND SUBROGATION CLAIMS) OF LONG STOPPING DISTANCE ON THE 1995 FORD WINDSTAR, ALONG WITH 64 REPORTS OF ACCIDENTS.IN ADDITION, FORD REPORTED RECEIVING SOME 64,000 WARRANTY CLAIMS THAT COULD RELATE TO THE ALLEGED DEFECT OF LONG STOPPING DISTANCE PERFORMANCE ON THE SUBJECT VEHICLES.SINCE APRELIMINARY EVALUATION WAS OPENED, ODI HAS RECEIVED ADDITIONAL COMPLAINTS OF THE ALLEGED FAILURE ON THE 1996 MODELS, WHICH WERE NOT INCLUDED INITIALLY IN THIS INVESTIGATION.ODI BELIEVES THAT AN ENGINEERING ANALYSIS ON THE 1995 AND 1996 FORD WINDSTAR VEHICES IN WARRANTED TO DETERMINE THE SCOPE OF THE PROBLEM.
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