NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
131 reportsClear category filterMileage unknown · Aug 4, 2005
Unknown Or Other
I WOULD VERY MUCH LIKE FORD TO STAND BY THE EMAIL BELOW DATED JULY 11TH, 2005 FROM KRISTEN KINLEY OF FORD FCSD PUBLIC AFFAIRS 313-337-2786 KKINLEY@FORD.COM WHICH STATES THAT: I AM "STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS". I WOULD VERY MUCH APPRECIATE IT IF EITHER FORD, OR MY FORD DEALER WOULD REIMBU…
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I WOULD VERY MUCH LIKE FORD TO STAND BY THE EMAIL BELOW DATED JULY 11TH, 2005 FROM KRISTEN KINLEY OF FORD FCSD PUBLIC AFFAIRS 313-337-2786 KKINLEY@FORD.COM WHICH STATES THAT: I AM "STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS". I WOULD VERY MUCH APPRECIATE IT IF EITHER FORD, OR MY FORD DEALER WOULD REIMBURSE ME FOR THE MONEY I PAID OUT OF MY OWN POCKET TO MY FORD DEALER ON MAY 7TH, 2005 TO HAVE THOSE FRONT SPRINGS REPLACED SINCE MS. KINLEY'S EMAIL DATED JULY 11TH, 2005 STATES THAT I AM "STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS". THE FRONT SPRINGS WERE REPLACED AT MY EXPENSE ON MAY 7TH, 2005 AT ED CARNEY FORD INC. 189 ROUTE #10 EAST HANOVER TWP, NJ 07936 PHONE: (973) 386-1771, FAX: (973) 386-9093, SALESCARNEY@EARTHLINK.NET, BEST, ROBERT PINKUS, 973 360-8411 RPINKUS@RESEARCH.ATT.COM PO BOX 2379 LIVINGSTON, NEW JERSEY 07039 ----ORIGINAL MESSAGE----- FROM: KINLEY, KRISTEN (K.L.) [MAILTO:KKINLEY@FORD.COM] SENT: MONDAY, JULY 11, 2005 12:53 PM TO: PINKUS,ROBERT J (ROBERT) SUBJECT: FW: 1995 FORD WINDSTAR 2 DR GL PASSENGER VAN ROBERT, I CALLED OUR CUSTOMER SERVICE CENTER DIRECTLY. HERE'S WHAT THEY TOLD ME ABOUT YOUR '95 WINDSTAR. BRIEFLY... I DON'T HAVE THE DETAILS ON EACH OF THESE, BUT IF YOU PROVIDE THE RECALL NUMBERS (THOSE LISTED BEFORE THE DESCRIPTION BELOW) TO THE DEALER, THEY SHOULD BE ABLE TO LOOK IT UP IN THEIR DATABASE AND PULL UP THE SPECIFIC REPAIR PROCEDURES FOR EACH. HOPE THIS HELPS. YOU ARE STILL ELIGIBLE FOR THE 01M03 EXTENDED COVERAGE ON THE FRONT SPRINGS 02S36 BRAKELINE - REPAIRED 6/20/02 97S88 HOOD SEPARATION - REPAIRED 12/6/00 98M01 HEAD GASKET - REPAIRED 11/22/99 THIS VEHICLE WAS NOT PART OF THE AFFECTED POPULATION FOR THE OTHER FIELD ACTIONS KRISTEN KINLEY FCSD PUBLIC AFFAIRS 313-337-2786 KKINLEY@FORD.COM. *NM
NHTSA ODI #10131526
112,000 miles · May 13, 2004
Unknown Or Other
THE RUBBER SEALS ON THE SIDE DOOR AND DRIVER DOOR HAVE ALL STRETCHED OUT AND FALLEN. THIS CAUSES A PROBLEM IF IT FALLS DOWN BY THE BRAKE AND GAS PEDALS ON THE DRIVERS SIDE OR ONE CAN TRIP GOING OUT THE SIDE DOOR. THEY DO NOT BREAK FROM USE THEY STRETCH AND/OR THE GLUE COMES OFF AND THEY FALL.*AK
NHTSA ODI #10072531
36,000 miles · Mar 25, 2004
Electrical SystemEngine And Engine CoolingSuspension
I OWN A 1995 FORD WINDSTAR THE PAINT IS BLISTERING OFF IN HUGE PIECES. FORD SAYS IT IS NOT THEIR PROBLEM , PAINT SHOULD NOT PEAL FROM A CAR LIKE THIS IT IS BLISTERING OFF IN SHEETS . I HAVE READ THAT FORD IS PAYING FOR PAINTING ONLY IF THE CUSTOMERS ARE REALLY LOUD ABOUT COMPLAINTS. I HAVE ALSO READ THAT MANY COMPLAINTS HAVE ALR…
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I OWN A 1995 FORD WINDSTAR THE PAINT IS BLISTERING OFF IN HUGE PIECES. FORD SAYS IT IS NOT THEIR PROBLEM , PAINT SHOULD NOT PEAL FROM A CAR LIKE THIS IT IS BLISTERING OFF IN SHEETS . I HAVE READ THAT FORD IS PAYING FOR PAINTING ONLY IF THE CUSTOMERS ARE REALLY LOUD ABOUT COMPLAINTS. I HAVE ALSO READ THAT MANY COMPLAINTS HAVE ALREADY BEEN SENT HERE. THIS AUTOMOBILE HAS BEEN A NIGHTMARE WITH DEFECTS AND RECALLS. ANYONE IN THE AUTOMOTIVE BUSINESS LAUGHS WHEN THEY HERE WHAT KIND OF CAR I OWN. 10 YEARS TO PAY IT OFF, 3 HEAD GASKETS LATER REBUILT TRANS ENGINE HEADS WARPED FROM FACTORY COILS SPRINGS BREAKING ELECTRICAL MALFUNCTIONS , PAINT LIFTING OFF THE VERTICAL SIDES, BRAKE PROBLEMS....THE LIST GOES ON AND NOW FORD NO LONGER LISTS THE WINDSTAR ON THEIR SITE. THEY HAVE CHANGED THE NAME TO FREE STAR I WONDER WHY?
NHTSA ODI #10063888
60,000 miles · Jan 15, 2004
Engine And Engine CoolingUnknown Or Other
AC COOLANT WAS LOW AND SWITCHING MECHANISM HAD TO BE REPLACED. AT 54000 MILES WAS TOLD TIMING COVER WAS LEAKING AND HEAD GASKET WAS LEAKING. HEAD GASKET WAS FINALLY COVERED AT NO CHARGE BUT TIMING COVER GOT LITTLE RELIEF. NOW AT 80000 MILES, THE COIL ASSEMBLY FAILS AND I AM TOLD THAT MY HEAD GASKET IS LEAKING AGAIN AND THE D…
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AC COOLANT WAS LOW AND SWITCHING MECHANISM HAD TO BE REPLACED. AT 54000 MILES WAS TOLD TIMING COVER WAS LEAKING AND HEAD GASKET WAS LEAKING. HEAD GASKET WAS FINALLY COVERED AT NO CHARGE BUT TIMING COVER GOT LITTLE RELIEF. NOW AT 80000 MILES, THE COIL ASSEMBLY FAILS AND I AM TOLD THAT MY HEAD GASKET IS LEAKING AGAIN AND THE DEALER SAYS THEY ONLY GUARANTEE THEIR WORK FOR ONE YEAR. WE HAD THE HEAD GASKET FIXED ON THE RECALL. IT APPEARS THE HEADGASKET MAY BE LEAKING AGAIN (ONE FORD DEALER SAYS IT LEAKS ANOTHER SAYS IT DOESN'T). WE ARE IN FOR REGULAR SERVICING NEXT WEEK --WE WILL SEE WHAT THEY FIND). OUR VEHICLE BEING REPAIRED ONCE AND BEYOND 7YRS OLD SEEMS TO BE BEYOND WHAT WILL BE COVERED. THE VAN HAS ONLY 139,000 KILOMETERS ON IT (SO WE ARE NOT PAST THE 100,000 MILE BARRIER). WE HAVE HAD ANOTHER GASKET ON THE TIME COVER REPLACED WHICH I THINK WAS ALSO A RECALL ITEM. I APPRECIATE KEEPING UP THE PRESSURE IN THE CAMPAIGN AGAINST FORD.
NHTSA ODI #10071308
52,000 miles · Jan 15, 2004
StructureUnknown Or Other
THE HINGE AND RUNNER OF THE SLIDING DOOR BROKE, RESULTING IN THE BACK SIDE OF THE DOOR FALLING OFF THE CAR.
NHTSA ODI #10071254
95,000 miles · Jan 15, 2004
Air BagsUnknown Or OtherVisibility
THE PAINT IS BLISTERING OFF THE HATCH AND SIDES IN LARGE PATCHES. THE AIRBAG LIGHT BLINKS AND THE POWER WINDOW ON THE DRIVER SIDE FAILS TO CLOSE ALL THE WAY AND STRUGGLES TO OPEN. THE REAR VENT WINDOWS WORK WHEN THEY WANT TO .
NHTSA ODI #10071201
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingPower TrainUnknown Or Other
CASE 1 MY FAMILY WAS COMING HOME FROM VACATION WHEN THE ENGINE BLEW WHILE WE WERE ON THE HIGHWAY. SMOKE CAME UP FROM UNDER THE HOOD AND WE WERE FORCE TO STOP THE VAN ON A CROWDED HIGHWAY. THANKS TO A NEARBY TRUCK DRIVER WHO STOPPED BEHIND US, WE WERE ABLE TO CALL SOMEONE AND GET TO SAFETY. IT TOOK A LOT OF NEGOTIATION FOR ME TO …
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CASE 1 MY FAMILY WAS COMING HOME FROM VACATION WHEN THE ENGINE BLEW WHILE WE WERE ON THE HIGHWAY. SMOKE CAME UP FROM UNDER THE HOOD AND WE WERE FORCE TO STOP THE VAN ON A CROWDED HIGHWAY. THANKS TO A NEARBY TRUCK DRIVER WHO STOPPED BEHIND US, WE WERE ABLE TO CALL SOMEONE AND GET TO SAFETY. IT TOOK A LOT OF NEGOTIATION FOR ME TO GET FORD TO TAKE CARE OF THIS MATTER, BUT THEY FINALLY DID. NOW AGAIN ON OUR RECENT TRIP TO GA ON 08-28-03 WHILE DRIVING HOME, OUR CHECK ENGINE LIGHT CAME ON AND OVERDRIVE LIGHT STARTED BLINKING AND THE TRANSMISSION BLEW. TRANSMISSION FLUID LEAKED ALL OUT AND ON THE BACK OF OUR VAN TOO. IT ALSO STARTED SMOKING UNDERNEATH THE HOOD AND FROM THE TAILPIPE. WE WERE INFORMED BY FREEDOM FORD IN NORFOLK VA THAT WE HAD TRANSMISSION FAILURE. OUR CHECK LIGHT HAS COME ON NUMEROUS OCCASIONS AND DESPITE THEIR ACTION IT STILL KEEPS COMING ON. IN ADDITION, OUR OVERDRIVE LIGHTS BLINK, OUR CRUISE CONTROL DO NOT WORK, THE DOOR ADJAR LIGHTS STAYS ON AT TIMES EVEN WHEN THE DOORS ALL LOCKED AND CAUSING THE INSIDE INTERIORS LIGHTS TO STAY ON, OUR GEARS DO NOT SHIFT PROPERLY AND GETS STUCK BETWEEN GEARS AND UPON ACCELERATION IT SOMETIMES HESITATES, REPAIRED COOLANT LEAK FROM TIMING COVER GASKET AND FRONT CRANKSHAFT SEAL, COIL IGNITION, THE AIR CONDITION WHEN ON MAKES THESE STRANGE NOISES, ETC. REPLACED. WE ARE VERY DISSATISFIED WITH FORD WINDSTARS AND HAVE SPENT MORE MONEY ON REPAIRS THAN WHAT IT WAS WORTH. WE EVEN STILL OWE ON THE VAN. FORD NEEDS TO ISSUE A RECALLL OR A REFUND. THIS IS NOT A SAFE VEHICLE TO DRIVE. PLEASE KEEP ME INFORMED. THANKS AND GOD BLESS.
NHTSA ODI #10070776
60 miles · Jan 15, 2004
Engine And Engine CoolingEquipmentPower Train
FORD WINDSTAR 95 SHIFT LEVER PRDNL DOES NOT MATCH GEAR. WHEN IN PARK CAR ROLLS HAVE TO FIND D OR R BY MOVING SHIFT LEVER. SOMETIME HAVE TO PUT LEVER IN TO PARK TWICE OR THREE TIMES BEFOR IT CATCHED AND CAR STARTS. WHEN THE CAR ROLLS BACK AND KILLS SOMEONE IT WILL GET FORDS ATTENTION. ALSO REPLACED HEAD GASKET ENGINE AND H…
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FORD WINDSTAR 95 SHIFT LEVER PRDNL DOES NOT MATCH GEAR. WHEN IN PARK CAR ROLLS HAVE TO FIND D OR R BY MOVING SHIFT LEVER. SOMETIME HAVE TO PUT LEVER IN TO PARK TWICE OR THREE TIMES BEFOR IT CATCHED AND CAR STARTS. WHEN THE CAR ROLLS BACK AND KILLS SOMEONE IT WILL GET FORDS ATTENTION. ALSO REPLACED HEAD GASKET ENGINE AND HEAD GASKET AGAIN. TRANNY SENSOR, DOOR AJAR SENSOR. WHAT A CAR MARK HERSHKOWITZ
NHTSA ODI #10070759
79,000 miles · Jan 15, 2004
Engine And Engine CoolingPower TrainUnknown Or Other
MY 2 MAIN PROBLEMS ARE MY TRANSMISSION & TIMING GEAR COVER. THE TRANMISSION IS VERY HAZARDOUS. MINE IS SLIPPING BETWEEN 1ST & 2ND GEAR. I HAVE BEEN READING ON THE INTERNET THAT ON SOME OF THE TRANSMISSIONS THEY HAVE BEEN SLIPPING OUT OF GEAR. I SURE DON'T WANT TO HAVE THAT SURPRISE. I'M DISABLED & NEED MY VAN TO HAUL MY POWERCH…
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MY 2 MAIN PROBLEMS ARE MY TRANSMISSION & TIMING GEAR COVER. THE TRANMISSION IS VERY HAZARDOUS. MINE IS SLIPPING BETWEEN 1ST & 2ND GEAR. I HAVE BEEN READING ON THE INTERNET THAT ON SOME OF THE TRANSMISSIONS THEY HAVE BEEN SLIPPING OUT OF GEAR. I SURE DON'T WANT TO HAVE THAT SURPRISE. I'M DISABLED & NEED MY VAN TO HAUL MY POWERCHAIR WITH ME WHEN I GO TO THE DOCTORS OFFICE. I WOULDN'T KNOW WHAT TO DO. I TALKED TO A MECHANIC & HE SAID IF IT GOES IT WILL LEAVE ME ON THE ROAD. I THINK THIS VAN IS VERY DANGEROUS ON THE ROAD. FORD KNOW THEY WERE HAVING HEAD GASKET & TRANSMISSION TROUBLE ON THE 1995 WINDSTAR WHY DON'T THEY TAKE CARE OF THERE PROBLEMS. THEY KNOW THEY HAD BAD GASKETS ON THE HEADS,TIMING CHAIN COVERS,& TRANSMISSIONS BUT THEY STILL WENT WITH THE CHEAPER GASKETS THAT LEAK. I THINK THE GOVERNMENT SHOULD STEP IN & MAKE THEM PAY FOR THOSE REPAIRS BEFORE MORE PEOPLE GET KILLED LIKE THAT FORD POLICE CAR THAT JUMPED OUT OF GEAR & RAN OVER SOME PEOPLE IN SOUTHERN MN. A FEW YRS. AGO. WHATS IT GOING TO TAKE? A FEW MORE THOUSAND PEOPLE TO GET KILLED BEFORE THEY FIGURE THAT THERE TRANSMISSIONS ARE NO GOOD.
NHTSA ODI #10070547
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingPower TrainService Brakes, Hydraulic
BRAKE WORK X2 TRANSMISSION X2 ALL BELTS TIRE & SUSPENSION WORK LUGS ON WHEELS NOT PROPERLY REPLACED ,IT ALMOST FELL OFF STILL PAYING ON VEHICLE WHILE IT SITS IN ASHLEY FORD PARKING LOT W/ DEAD TRANSMISSION I AM UNABLE TO PAY CLOSE TO $2000 FOR REPAIRS
NHTSA ODI #10070357
Official recalls
6Oct 13, 2009
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence & remedy
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Apr 4, 2002
ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. DURING ASSEMBLY, SOME BRAKE LINES WERE INSTALLED IN A TWISTED POSITION, CAUSING CONTACT WITH THE DASH PANEL INSULATOR ABOVE THE CATALYTIC CONVERTER. THIS CONTACT COULD ABRADE THE BRAKE LINE CORROSION PROTECTION, CONSEQUENTLY, SALT OR WATER ABSORBED IN THE DASH PANEL INSULATOR WOULD PROMOTE CORROSION. THIS CORROSION COULD ULTIMATELY LEAD TO A LEAK IN THE BRAKE LINE.
Consequence & remedy
Consequence: LEAKAGE OF BRAKE FLUID WILL RESULT IN BRAKE LIGHT ACTIVATION. EXTENDED STOPPING DISTANCE COULD ALSO RESULT, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE BRAKE LINE FOR CORROSION AND CLEARANCE CONDITIONS. A BRAKE LINE THAT IS NOT CORRODED WILL BE REPOSITIONED. A BRAKE LINE THAT IS CORRODED OR LEAKING WILL BE REPLACED WITH A NYLON COATED BRAKE LINE AND SECURED USING THREE RETAINING CLIPS TO ASSURE CLEARANCE FROM THE INSULATOR. OWNER NOTIFICATION BEGAN MAY 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 2, 1999
VEHICLE DESCRIPTION: MINIVANS WHICH WERE ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING HOT WEATHER STATES: ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA (10 SOUTHERN COUNTIES), FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NEVADA (CLARK COUNTY ONLY), OKLAHOMA, SOUTH CAROLINA AND TEXAS, CAN DEVELOP CRACKS IN THE FUEL TANK IN THE FORWARD STRAP AREA OF THE STANDARD 20 GALLON TANK DUE TO A COMBINATION OF FACTORS THAT ARE PRESENT IN CERTAIN VERY HOT AREAS OF THE COUNTRY.
Consequence & remedy
Consequence: THESE CRACKS COULD RESULT IN FUEL LEAKAGE IF THEY PROPAGATE THROUGH THE WALL OF THE TANK.
Remedy: DEALERS WILL INSTALL A BRACE ASSEMBLY AT THE STRAP BOLT HOLE LOCATION AND REPLACE THE TANK STRAP WITH A REVISED, LONGER STRAP. DEALERS WILL ALSO INSPECT THE TANKS FOR LEAKS. IF A LEAK EXISTS AND IS THE RESULT OF A CRACK IN THE FUEL TANK, THE TANK WILL BE REPLACED IN ADDITION TO THE INSTALLATION OF A SPACER AND LONGER STRAP.
Oct 20, 1997
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS. TEARING OF THE BOND BETWEEN THE INNER AND OUTER HOOD PANELS DURING MINOR FRONT END COLLISIONS CAN RESULT IN A GAP AT THE LEADING EDGE OF THE HOOD. AIR FORCED BETWEEN THE INNER AND OUTER PANELS CAN PRODUCE ENOUGH PRESSURE TO FORCE THE OUTER PANEL UPWARD.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN TOTAL SEPARATION OF THE OUTER HOOD PANEL.
Remedy: DEALERS WILL INSPECT THE HOOD AREA FOR ANY DAMAGE ALONG THE LEADING EDGE OF THE HOOD. IF THERE IS ANY EVIDENCE OF BOND SEPARATION, THE HOOD WILL BE REPLACED. IF THERE IS NO EVIDENCE OF BOND SEPARATION, ADDITIONAL ADHESIVE WILL BE APPLIED BETWEEN THE INNER AND OUTER HOOD PANELS.
Nov 4, 1994
THE WIRING HARNESS INSULATION CAN ABRADE ON A BRACE THAT RUNS FROM THE INSTRUMENT PANEL TO THE COWL.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN AN ELECTRICAL SHORT AND POSSIBLY A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A SHIELD ON THE INSTRUMENT PANEL TO COWL BRACE, AND INSTALLATION OF A PIECE OF CONVOLUTE WRAP MATERIAL ON ONE OF THE ADJACENT HARNESSES.
Nov 4, 1994
THE ALTERNATOR OUTPUT WIRE WAS NOT CONNECTED TIGHTLY TO THE POWER DISTRIBUTION BOX.
Consequence & remedy
Consequence: THIS CAN RESULT IN OVERHEATING OF THE CONNECTION AND A POSSIBLE VEHICLE FIRE.
Remedy: DEALERS WILL INSPECT AND TIGHTEN THE CONNECTION. VEHICLES WITH VISIBLE DAMAGE TO THE PLASTIC POWER DISTRIBUTION BOX HOUSING WILL HAVE THE THE UNDERHOOD HARNESS, INCLUDING THE POWER DISTRIBUTION BOX, REPLACED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
14EA08021 · Engine Compartment Fires
Opened Sep 17, 2008 · Closed Oct 14, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Vehicle Speed Control; Vehicle Speed Control:cruise Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Additional source detail variants (7)
Electrical System
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Electrical System:wiring
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Service Brakes, Hydraulic
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Vehicle Speed Control:cruise Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
Vehicle Speed Control
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
PE08035 · Engine Compartment Fires
Opened May 13, 2008 · Closed Sep 17, 2008
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring; Vehicle Speed Control
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Additional source detail variants (3)
Electrical System
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Electrical System:wiring
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
Vehicle Speed Control
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTROL DEACTIVATION SWITCH (SCDS) CAUSED THE FIRE AND 10 ALLEGE THAT THE SCDS LEAKED BRAKE FLUID ON TO THE ABS MODULE RESULTING IN THE FIRE.THERE WERE 52 THAT DID NOT IDENTIFY A CAUSE OR THAT IDENTIFIED MISCELLANEOUS OTHER CAUSES.ODI HAS ALSO RECEIVED 89 COMPLAINTS ( NOT COUNTED IN THIS RESUME) ALLEGING THAT THE SCDS DEVELOPED A BRAKE FLUID LEAK.THIRTEEN OF THESE COMPLAINTS SAY THAT THE LEAK AT THE SCDS RESULTED IN BRAKED FLUID REACHING THE ABS MODULE.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FURTHER EVALUATE THE CAUSE OF THE FIRES AND ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.
RQ04003 · Hydraulic Brake Line Failure
Opened May 27, 2004 · Closed Oct 7, 2004
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:fluid; Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Service Brakes, Hydraulic:fluid
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Service Brakes, Hydraulic
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE BRAKE LINES. ODI OPENED RQ04-003 TO INVESTIGATE COMPLAINTS OF BRAKE LINE FAILURE IN WINDSTAR VEHICLES THAT WERE:(1) LOCATED OUTSIDE THE RECALL REGION; OR (2) BUILT AFTER THE RECALL RANGE.REGARDING THE LATTER GROUP, FORD CHANGED THE ASSEMBLY PROCESS AFTER MAY 21, 1996 TO ELIMINATE THE MIS-BUILD PROBLEM.THE FAILURE RATES IN THE MY 1996 WINDSTAR VEHICLES BUILT AFTER THE PROCESS CHANGE ARE RELATIVELY LOW IN BOTH THE SALT-BELT STATES. WITH RESPECT TO THE MY 1995 AND 1996 VEHICLES BUILT DURING THE PERIOD OF CONCERN THAT WERE NOT SOLD OR REGISTERED IN SALT BELT STATES, THE FAILURE RATE IS ALSO LOW.THE RELATED BRAKE LINE WARRANTY CLAIM RATE FOR THOSE VEHICLES IS ALSO LOW. ACCORDINGLY, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED IN THE MY 1995-96 WINDSTAR VEHICLES THAT WERE NOT INCLUDED IN RECALL 02V-101.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
RQ02011 · Fuel Tank Fatigue Cracking
Opened Aug 29, 2002 · Closed Mar 14, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly
SEE ATTACHED REPORT.
EA00027 · Suspension Coil Spring Breakage
Opened Dec 8, 2000 · Closed Jul 31, 2001
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
Additional source detail variants (2)
Suspension
There is no summary currently available
Suspension
There is no summary currently available
PE00024 · Suspension Coil Spring Breakage
Opened Jun 23, 2000 · Closed Dec 8, 2000
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
EA99020 · Fuel Tank Cracks
Opened Jul 26, 1999 · Closed Dec 16, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline
There is no summary currently available
PE99025 · Fuel Tank Cracks
Opened Apr 15, 1999 · Closed Jul 26, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline
There is no summary currently available
PE98056 · Rear Axle Trailing Arm
Opened Oct 28, 1998 · Closed Feb 24, 1999
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
DP98004 · Automatic Transmission Failure
Opened May 18, 1998 · Closed Jul 2, 1998
Status: closed (inferred from source dates) · Power Train
There is no summary currently available
EA97018 · Outer Hood Panel Detachment
Opened Sep 30, 1997 · Closed Oct 22, 1997
Status: closed (inferred from source dates) · Structure
There is no summary currently available
PE97011 · Outer Hood Panel Detachment
Opened Mar 13, 1997 · Closed Sep 30, 1997
Status: closed (inferred from source dates) · Structure
THE OFFICE OF DEFECTS INVESTIGATION HAS RECEIVED 6 REPORTS INDICATING THE OUTER HOOD PANEL SEPARATED FROM THE VEHICLES AS THEY WERE BEING DRIVEN.FORD HAS PROVIDE 39 ADDITIONAL REPORTS THAT ARE CONSISTENT WITH ODI REPORTS.FORD INDICATES THAT THE LIKELY CAUSE IS PRIOR COLLISION DAMAGE.THIS INVESTIGATION IS BEING UPGRADED TO FURTHER STUDY THIS ISSUE.
EA96026 · Brake Pedal Fade/extended Stop Distance
Opened Oct 31, 1996 · Closed Feb 18, 2000
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
There is no summary currently available
PE96042 · Brake Pedal Fade/extended Stopping
Opened Jun 13, 1996 · Closed Oct 31, 1996
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
ODI HAS RECEIVED SIXTY-EIGHT (68) CONSUMER REPORTS OF ALLEGED FAILURES OR MALFUNCTIONS IN THE BRAKE SYSTEM ON CERTAIN 1995 AND 1996 FORD WINDSTARS, WHICH RESULTED IN BRAKE PEDAL FADE AND IN EXTENDED STOPPING DISTANCES DURING BRAKINGTHESE ALLEGED FAILURES OR MALFUNCTIONS ARE REPORTED TO HAVE CAUSED TWELVE (12) ACCIDENTS THAT RESULTED FROM VEHICLE LOSS OF BRAKING.THE CONPLAINANTS REPORT THAT THE LOSS OF BRAKING OCCURRED DURINGBRAKING SITUATIONS ON DRY ROADS AS WELL AS ON WET OR SLIPPERY ROADS.IN RESPONSE TO ODI'S INFORMATION REQUES (IR) CONCERNING THE LONG STOPPING DISTANCE COMPLAINTS ON THE 1995 WINDSTAR, FORD REPORTED RECEIVING 259 REPORT (FIELD REPORTS, OWNER COMPLAINTS, AND SUBROGATION CLAIMS) OF LONG STOPPING DISTANCE ON THE 1995 FORD WINDSTAR, ALONG WITH 64 REPORTS OF ACCIDENTS.IN ADDITION, FORD REPORTED RECEIVING SOME 64,000 WARRANTY CLAIMS THAT COULD RELATE TO THE ALLEGED DEFECT OF LONG STOPPING DISTANCE PERFORMANCE ON THE SUBJECT VEHICLES.SINCE APRELIMINARY EVALUATION WAS OPENED, ODI HAS RECEIVED ADDITIONAL COMPLAINTS OF THE ALLEGED FAILURE ON THE 1996 MODELS, WHICH WERE NOT INCLUDED INITIALLY IN THIS INVESTIGATION.ODI BELIEVES THAT AN ENGINEERING ANALYSIS ON THE 1995 AND 1996 FORD WINDSTAR VEHICES IN WARRANTED TO DETERMINE THE SCOPE OF THE PROBLEM.
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