NHTSA owner reports · September 18, 2026 snapshot.
Back Over Prevention complaints
9 reportsClear category filter23,459 miles · Apr 6, 2026
Back Over PreventionElectrical SystemPower Train
The contact owns a 2023 Ford Transit. The contact stated that while in drive, the transmission slammed into fourth gear. The hill assist feature was activated during the failure. The contact believed that the failure was caused by an inoperable back over prevention camera. The local dealer was contacted. The vehicle was not diag…
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The contact owns a 2023 Ford Transit. The contact stated that while in drive, the transmission slammed into fourth gear. The hill assist feature was activated during the failure. The contact believed that the failure was caused by an inoperable back over prevention camera. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and offered a buyback, but no assistance was provided. The failure mileage was approximately 23,459.
NHTSA ODI #11729343
31,000 miles · Nov 10, 2025
Back Over Prevention
The contact owns a 2023 Ford Transit. The contact stated that while attempting to reverse, the rearview 360° camera became inoperable. The contact stated that the rearview image was blank. The contact previously received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer,…
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The contact owns a 2023 Ford Transit. The contact stated that while attempting to reverse, the rearview 360° camera became inoperable. The contact stated that the rearview image was blank. The contact previously received notification of NHTSA Campaign Number: 25V315000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the accessory protocol interface module (APIM) had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,000.
NHTSA ODI #11698559
Mileage unknown · Oct 1, 2025
Back Over Prevention
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa…
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The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available for the recall repair. The contact had not experienced a failure.
NHTSA ODI #11690852
Mileage unknown · Jun 4, 2025
Back Over Prevention
Ford is saying that there is no remedy for the rear view camera recall at the moment. I took my van in and they inspected the rear view camera and said it was fine and that there was no problem with my vehicle. This recall has caused me several damages including losing several thousands of dollars in sales revenue as I use the v…
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Ford is saying that there is no remedy for the rear view camera recall at the moment. I took my van in and they inspected the rear view camera and said it was fine and that there was no problem with my vehicle. This recall has caused me several damages including losing several thousands of dollars in sales revenue as I use the van to transport goods for my business.
NHTSA ODI #11664742
Mileage unknown · May 21, 2025
Back Over Prevention
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa…
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The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11662349
Mileage unknown · May 16, 2025
Back Over Prevention
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa…
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The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11661423
Mileage unknown · Apr 26, 2024
Back Over PreventionLane DepartureUnknown Or OtherCrash
REAR VIEW/ 360 camera malfunction. (RECALL) all blue screen/ black screen, and no screen. I was backing up a drive way an damaged my whole right side of my roof. I did not get hurt thank god. Opened up a claim next day with Ford. I have opened 2 claims with FORD. It has been 8 months going back a forth with them. I have had my …
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REAR VIEW/ 360 camera malfunction. (RECALL) all blue screen/ black screen, and no screen. I was backing up a drive way an damaged my whole right side of my roof. I did not get hurt thank god. Opened up a claim next day with Ford. I have opened 2 claims with FORD. It has been 8 months going back a forth with them. I have had my vehicle inspected at 3 dealerships an had new (camera) installed. I have sent Ford claims department all of my information, Dealerships have sent in all there information. I have gotten an email 3 months ago from Ford claims saying they have never received my information on my vehicle from me or the 3 Dealerships a they have to close the claim. I opened up anther claim waited, got anther email saying from ford claims that due to me or the dealerships I have gone to a them not receiving documents they have to close my claim. I have over $4k in damages, I have a broken camera system. And still have not gotten my camera system fully fix. I feel that because I did not get injured in this crash it’s a brush on FORDS Shoulder. I just got my van back today an have to bring back again. For Ford to do noting about this till I guess I get in a real accident. Thank u
NHTSA ODI #11585520
Mileage unknown · Dec 21, 2023
Back Over Prevention
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai…
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The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11561355
Mileage unknown · Dec 20, 2023
Back Over Prevention
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of …
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The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.
NHTSA ODI #11561095
Official recalls
18Feb 3, 2026
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The engine crossmember may not be secured properly, which can cause the engine to shift and possibly result in a loss of drive power or brake failure.
Consequence & remedy
Consequence: A loss of drive power or brake failure increases the risk of a crash.
Remedy: Dealers will replace the cross member fasteners, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S04. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 4, 2026.
Dec 17, 2025
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Sep 18, 2025
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles repaired incorrectly under recall numbers 24V226 and 24V591. An incorrect steering coupler cover and tires that were not designed for the vehicle may have been installed during a previous repair.
Consequence & remedy
Consequence: Incorrect tires and an incorrect steering coupler cover can cause a loss of brake function, loss of steering control, or damage to tires, increasing the risk of a crash.
Remedy: Dealers will inspect and if necessary, replace the tires, tire placard, and certification label, and also recalibrate the vehicle. Additionally, dealers will remove the steering coupler cover. Repairs will be performed free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S95. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 24, 2025.
Additional source detail variants (2)
Steering
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles repaired incorrectly under recall numbers 24V226 and 24V591. An incorrect steering coupler cover and tires that were not designed for the vehicle may have been installed during a previous repair.
Consequence: Incorrect tires and an incorrect steering coupler cover can cause a loss of brake function, loss of steering control, or damage to tires, increasing the risk of a crash.
Remedy: Dealers will inspect and if necessary, replace the tires, tire placard, and certification label, and also recalibrate the vehicle. Additionally, dealers will remove the steering coupler cover. Repairs will be performed free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S95. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 24, 2025.
Tires
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles repaired incorrectly under recall numbers 24V226 and 24V591. An incorrect steering coupler cover and tires that were not designed for the vehicle may have been installed during a previous repair.
Consequence: Incorrect tires and an incorrect steering coupler cover can cause a loss of brake function, loss of steering control, or damage to tires, increasing the risk of a crash.
Remedy: Dealers will inspect and if necessary, replace the tires, tire placard, and certification label, and also recalibrate the vehicle. Additionally, dealers will remove the steering coupler cover. Repairs will be performed free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S95. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 24, 2025.
Jun 27, 2025
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence & remedy
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
May 23, 2025
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V415. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy: Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed June 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C19.
May 9, 2025
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Consequence & remedy
Consequence: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Apr 11, 2025
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38.
Mar 14, 2025
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V-791. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence & remedy
Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S23.
Oct 25, 2024
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles previously repaired under recall number 24V-102. Incorrect bolts may have been used to attach the rear axle shaft, which can lead to the rear wheel locking up or separating from the axle.
Consequence & remedy
Consequence: Rear wheel lock-up or separation of the wheel from the axle shaft can result in loss of vehicle control or loss of drive power. In addition, the vehicle may roll in park if the parking brake is not applied. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect the rear axle shaft bolts, replace incorrect bolts as necessary, and fill the differential fluid if needed, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S67.
Aug 9, 2024
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control can increase the risk of a crash.
Remedy: Dealers will replace the steering column intermediate shaft bolt, free of charge. Owner notification letters were mailed on February 14, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S48.
Jul 19, 2024
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with a Transit Trail package. The electronic power assist steering (EPAS) ground eyelet joint may experience corrosion, which can result in a loss of power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist can increase the risk of a crash.
Remedy: Dealers will install a new EPAS ground pigtail kit, free of charge. Owner notification letters were mailed on January 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S46.
Mar 22, 2024
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with the Transit Trail package. The tires may contact the front wheel arch liner and body flange, causing damage to the tires.
Consequence & remedy
Consequence: Damaged tires may experience a sudden loss of air pressure or tread separation, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Dealers will replace the tires, tire placard, and certification label, and also recalibrate the vehicle, free of charge. Owner notification letters were mailed on March 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S21.
Feb 9, 2024
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Consequence & remedy
Consequence: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect the rear axle, and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S05.
Aug 25, 2023
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence & remedy
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
Jul 19, 2023
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Consequence & remedy
Consequence: A gasoline leak in the presence of an ignition source may increase the risk of fire.
Remedy: Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.
Feb 24, 2023
Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles equipped with the Special Vehicle Operations Accessory Service Kit #1 or #2 with a High Specification Vehicle Interface Connector. When the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (HVAC) including the defrost and defog systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Consequence & remedy
Consequence: An inoperative windshield defrosting and defogging system may decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will repair the auxiliary wire harness by modifying the wire harness to include the necessary twisted loop, free of charge. Owner notification letters were mailed April 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C02.
Feb 10, 2023
Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles. The fuel tank grade vent valve may not be properly welded to the fuel tank shell, which can result in a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S04.
Oct 20, 2022
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence & remedy
Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.
Visibility:defroster/defogger/hvac System
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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