When I put my car in reverse the cameras either won’t come on or they get stuck on when I put my car in drive. I have had my car to the local Ford dealership and they are aware of the problem but they continue to state they do not have the parts to replace on my car. I received the recall notice in October of 2025 so I felt I ha…
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When I put my car in reverse the cameras either won’t come on or they get stuck on when I put my car in drive. I have had my car to the local Ford dealership and they are aware of the problem but they continue to state they do not have the parts to replace on my car. I received the recall notice in October of 2025 so I felt I have given them more than enough time to order the parts and fix my back up camera. I believe they are ignoring the recall and my request for them to repair it.
NHTSA ODI #11743169
45,866 miles · Jul 7, 2025
Back Over PreventionLane Departure
The contact owns a 2019 Ford Taurus. The contact stated that on several occasions while in reverse(R), the back over prevention screen was black. Additionally, the Blind Spot Warning indicators on both mirrors became inoperable. The vehicle was taken to a dealer where it was diagnosed and determined that the rear camera needed t…
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The contact owns a 2019 Ford Taurus. The contact stated that on several occasions while in reverse(R), the back over prevention screen was black. Additionally, the Blind Spot Warning indicators on both mirrors became inoperable. The vehicle was taken to a dealer where it was diagnosed and determined that the rear camera needed to be replaced. The vehicle was repaired but the failure reoccurred approximately a year later. The vehicle was taken to a dealer where it was determined that the system needed to be updated. The system was updated but the failure reoccurred 2-3 days later. The manufacturer was not notified of the failure. The failure mileage was approximately 45,866.
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Ford Motor Company (Ford) is recalling certain 2016-2019 Taurus vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Consequence & remedy
Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S91.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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