2018 Ford Taurus

This 2018 Ford Taurus had a water pump fail. This vehicle has a water pump inside the engine instead of attached to the outside of the engine like usual. When it fails, coolant fluid gets inside of the engine and ruins it. Normally, when a water pump fails, coolant would leak but not inside of the engine. This is a design flaw. This 2018 Taurus was bought new and maintained with excellence at Ford dealerships. This is a loss of worth of $6000 to me. The dealership states it would cost $10000 to replace the engine so it is not worth fixing. We will be getting rid of it so there will be nothing available for inspection especially since you would have to take the engine apart to get at it. Safety was not a concern. I am reporting this to you at the suggestion of Ford Customer Relations. Interestingly, today the service advisor at the dealership said he had 2 other Tauruses at the dealership at this same time with the same water pump failure/engine destruction. It seems unlikely that this is a coincidence. There should be a recall so that others do not suffer. A warning light did come on. AAA was called and the vehicle was towed to the dealership.

The contact owns a 2018 Ford Taurus. The contact stated while driving at an undisclosed speed, the rear end of the vehicle shifted while depressing the brake pedal hard. No warning light was illuminated. The vehicle was taken to a local mechanic who informed the contact there was a recall for the failure. The contact called the dealer however, the dealer informed the contact that the vehicle was not part of the recall. The vehicle was not repaired due to cost. The contact referenced NHTSA Campaign Number: 20V072000 (Suspension) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

After exiting thruway after driving 10-15 minutes, car shuts off at a stop sign/traffic light. notice on screen right hand side state transmission not in park. I put car into park then restart vehicle. This has happened three times in last 6 months. Taken to dealer and they cannot reproduce problem or when scanned, no problem shows up.

The contact owns a 2018 Ford Taurus. The contact stated that while driving up a ramp at 65 mph, the transmission, brakes, steering, and engine became inoperable, and the vehicle shut down and crashed into the side railing. The vehicle tipped on its side. There were no warning lights illuminated. The child passenger who was using a car seat positioned in the rear passenger seat sustained injuries that left the occupant in a coma, and medical attention was provided. The other occupants in the driver and passenger front seats and the occupant in the driver's rear seat sustained minor cuts but medical attention was not provided. There was no reported fire, police report, or air bag deployment. The vehicle was towed to a junkyard. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was called but the contact was unable to notify them about the failure. The failure mileage was approximately 155,498.

The contact owns a 2018 Ford Taurus. The contact stated that while having a routine oil change at the local dealer, she was informed that the driver’s and passenger’s side rear toe links needed to be replaced. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred her to the NHTSA Hotline for assistance. The contact stated that the failure was related to NHTSA Campaign Number: 20V072000 (Suspension). The approximate failure mileage was 17,500.

Rear adjustable lataral arm and ball joint (RH) on rear wheel broke, while driving spun car in the road. Had to replace part and take vehicle to Ford dealership to get car allined and have car inspected for other damage. Purchased from Oreilly Auto Parts. Part number 2CB40582 $103.99. Precision Lateral Arm and Joint. Took vehicle to Vallery Ford Waverly Ohio. for allinment $90.04 on 08/18/2022. 2018 Ford Taurus SEL. 72715 miles.

The contact owns a 2018 Ford Taurus. The contact stated while reversing from a parking spot, the vehicle began to jerk and hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact continued to experience the failure. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure and associated the failure with NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not covered under recall or warranty. The failure mileage was unknown.

The contact owns a 2018 Ford Taurus. Upon inspection of his vehicle, the contact was informed by a mechanic at the dealer that the passenger’s side rear brake pad had been severely worn and was close to making metal-to-metal contact with the rotor. Due to the failure, the contact had the brake pad replaced. The manufacturer was informed of the failure and they informed him that brake pads should be replaced every 12 months or 18,000 miles. The contact questioned the manufacturer's statement since none of his other brake pads needed replacement and had each remained in quality condition. The vehicle had been repaired. The failure mileage was approximately 24,000.