2018 Ford Taurus

The contact owns a 2018 Ford Taurus. The contact stated that the vehicle was left at the independent mechanic for the oil change. While riding the bus, on the way home they mechanic called the contact to inform them that the vehicle had caught fire and the engine had burned while in their parking lot. The fire possibly originated from the battery, per the mechanic center however the contact mentioned the battery was recently replaced with a new battery. The contact had not been able to retrieve the vehicle and was unsure if the vehicle was totaled. The dealer had been reaching out to the contact to offer a trade-in or buy-back option. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Taurus. The contact stated that while reversing, the rear-view camera display failed to function as intended. The contact stated that the image appeared and then disappeared. The message that the rear-view camera was unavailable was displayed. Occasionally, the rear-view camera displayed a distorted image, and the failure was intermittent. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

The contact owns a 2018 Ford Taurus. The contact stated that while driving approximately 55 MPH, the driver's side B-pillar trim blew off the vehicle by the slipstream. The contact had received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the local dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that 2 years prior to receiving the recall notification, the trim on the driver's and passenger side had blown off, and the trim pieces were replaced out of pocket. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

Rear toe links have a lot of slack resulting in rear drifting on uneven/slippery ground. This results in poor handling and fishtailing making it significantly harder to maintain control of the vehicle. Extreme caution required during slippery road conditions as the car will start to fishtail on it's own and requires constant corrective steering.

The contact owns a 2018 Ford Taurus. The contact was informed that the VIN was included in NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank or distorted image while reversing. The contact stated that the failure occurred intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2018 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (STRUCTURE) and 25V695000 (BACK OVER PREVENTION). However, the parts to do the recall repairs were not yet available. The contact stated that while washing the vehicle, the silver paint on the driver side was peeling. The paint near the driver’s side mirror was peeling. Upon further investigation, the contact noticed that the passenger’s side had started peeling as well. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Most recently, the exterior vent under the windshield wipers was fractured. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V611000 (Structure); however, the parts to complete the recall repairs were not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ford Taurus. The contact stated that upon parking the vehicle, the contact noticed that there was a significant puddle underneath the vehicle. The contact stated that upon checking the fluid reservoirs, the contact noticed that the coolant reservoir was empty. The contact added coolant to the vehicle, but the coolant leaked onto the ground. The vehicle was taken to Fast Lane, where it was diagnosed, and determined that the water pump needed to be replaced, and the contact was informed that the warranty coverage had expired. The vehicle was not repaired due to the cost and was taken back to the residence. The dealer was contacted and provided an estimate for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

The contact owns a 2018 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. In addition, the contact was informed that the parts might not be available for several months. The contact stated that with the unrepaired recall, the vehicle could not be registered at the Department of Motor Vehicles. The manufacturer was contacted, but provided no assistance. The contact was informed that the parts were not yet available. The contact was advised to contact the NHTSA Hotline to report the failure. The contact had not experienced a failure.